Hi guys, I have my own 'my_table' extended from Document. I wanna add Additional comments field (Journal Input type) with the Post feature-button, like in other native sn tables. it seems that i cannot fully extend this feature from native tables, so...
I've been looking through the WIKI/community and it seems like there is a bug with reference qualifiers on Lookup Select box variables. Does anyone know if there is a work around besides making the field a reference variable?I have 3 variables on a f...
I have a very simple background script I'm wanting to execute. It's straight from the documentation from ServiceNow on how to use the DecisionTableAPI. The problem that I'm having is that the response provides content that is showing an empty record ...
My instance does not return from offline.Please let me know how to handle this.If you have a different contact, please let us know who to contact.
Hi all, I have a requirement where I have to populate a choice field based on another field choice value. How can I achieve this?
I have been looking into metrics and haven't had any results but what I want to accomplish is essentially check to see how long a ticket has been open and based on that send a notification and change the status if it is older than x days. I was told ...
Hi, I am working on an integration for Monthly data trends. Against an API request to get the Server Uptime value, I am getting result in minutes (80564.478 mins) My requirement is to push this value in minutes after converting it into days:hours:min...
Hi, I have created a report to fetch the details of each assignment group time taken to resolve the particular incident and report created on incident_metric table. 1. The resolve time field should be captured by excluding the “On Hold” status. 2. I...
Attachment data type field is showing string value as empty even the attachment is added
Hello We have a requirement where we need to show a SLA definition on the work order task form , The issue here is We have work orders -->which have work order tasks ,on work order form have a field called Initiated from field ( usually referring ...
HI,on a non task-extended table I'm using a workflow to generate approvals ... . I was expecting to be able to see the outstanding approvals on the related list to the record, but cannot add it (approvers not there to add).Could someone please advise...
Is there a way to sort the rows in a multi variable set on the service portal before submiting?
I am in the process of creating an email notification for when the status is priority 1 but changes to priority 2 The goal is to send an email to a particular group when the status changes from priority 1 to priority 2 I get a bit confused on these c...
So I realize that using an initialize function on a GlideAjax is a bad thing to do. On regular script includes, I use the initialize function to declare certain variables that will be used by the class. Is there any way to do this on a GlideAjax scr...
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