I created a template on incident table with Global Field checked in. The template is working in native view but it is not working in Agent workspace view. The template name is not coming there. I created the template in a domain separated environment...
We have "Server Decommission" request, this is actually a record producer to create Change tickets.Is there an automated way to submit a large number of server decommission requests?We have 100+ servers to decommission, is there an easier way for us ...
I have started pumping out some ATF testing, thanks in no small part to some of the help I have gotten from the Community here. I am hoping that they can come through with another problem I have. We have a Catalog Item where Manager's can set Delega...
I have created a UI Action that runs server side and redirects a user to a Record Producer. The UI Action adds data to the URL (UI Action Redirect : com.glideapp.servicecatalog_cat_item_view.do?sysparm_id=21378b88db9e2300c218d740cf961961&sysparm_comm...
I have a widget which displays records in a certain state, with a counter on top of how many there are (see image below). I want to update the counter when the user clicks on one of the buttons to reflect the current count. Part of my HTML: <div clas...
HI, I have a catalog item form and I'm asking a question (create/delete/modify) . If create/delete option is selected I want the ticket to be assigned to some specific group and if modify is selected then it should assigned to some other group
Hi All, I have a requirement to update two variable values in Hardware table through flow designer. These two variables are Yes\No fields in catalog item. I am trying to update these fields by picking the values from the catalog item while raising a ...
Hi team One of my peers getting this error message when he tries to log in to the Finance services portal, from his machine using the url But when I impersonate him I can see that he can access the portal page without an issue.Please advice how to o...
I am trying to figure out how to successfully add users from one domain to another domain in Active Directory. example: Root Domain is the parent domain Domain A contains User ADomain B contains Group A I am trying to add User A in Domain A to Group ...
Hi, We have a catalog item that contains a variable set called Delivery Options. This set contains a number of variables, one of which is delivery_address for home delivery, which is made visible by a ui policy if another choice variable= home. We wo...
Hi All, I have built notification email script var GU_obj=gs.getUser(); var compid=GU_obj.getCompanyID(); template.print(compid); I have tested this on "Scripts - BackGround",It returned the value as well. I have called the script from e...
Hi there, I have one schedule Job , in run as field there is person from IST timezone, and in script of schedule Job contains addDaysLocalTime(1) in two places, may be this is why we're having some conflicts with GMT timezone, so my question is if I...
Hello, In order to invoke web services through the REST API, we are making use of Business rules. In the BR, for WHEN, what should we use - before or after or async for Create and update Operation? Please share the reason for that Thanks!
Hi, I need to find the size of data ? I.e; how much GB of data is present in a particular table? How can I do this ?
Hi All, We have a custom table and whenever the record is inserted one workflow will attached to it to create the Subtasks and to do other functions. When Inserting the data through transform map also this workflow is attaching and it is creating the...
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