Can someone help me on removing the new button from a related list on a specific workspace only , and not from all the workspaces. I have been exploring on this issue and found that 'workspace' field on 'Action assignments' only have workspaces from ...
I have a form that has 5 checkbox variables and a requester can select all 5 checkboxes. Is there a way to build a switch activity to evaluate these checkboxes instead of creating 5 if statements? Trying to simply this workflow as much as possible...
Hi All, I am attempting to create a flow to route approvals to a certain group for approval. In order to select the group, I am using a decision table (built with decision builder) as there are currently 4 groups but it will be growing over time. Wel...
Hi, How to autoclose incident after 3 business days Exclude weedends
Hello, I'm trying to make the additional comments in the Incident ticket form on Service Portal read only if the incident is closed. Below is what I have tried. Thank you in advance. I tried the incident.comments ACL and added condition "State" is no...
I have created a Scripted REST API to get user criteria for a user. The script I'm using is: (function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) { var queryParams = request.queryParams; var userID = String(queryParams.user); r...
Hi all,I have created one scheduled job to trigger notification. When I am trying to select "Time Zone", it is showing "Invalid Update" error message when creating/updating scheduled job. what could be the cause? Can anyone please suggest?
Hello All,I am unable to resolve this since few days,I want to calculate when an users account will expires, Coming from AD.I want a script to calculate when users account will expire and Map it in sys_user table field 'u_acc_expire'. need some assis...
Afternoon all Im working on an ServiceNow to ServiceNow integration via Rest API. I have a field 'implementation plan' on my side which is a string field. On the Customers side the 'Implementation Plan' field is a HTML field. When i create my record ...
So I am using a call back function in an onChange Client Script to grab some data from a table and populated fields on the form. Well the Date fields from the table were coming in the wrong format (yyyy/DD/mm I believe) so I worked to fixed that and...
Hi,I'm doing a query from an IF statement workflow to get information from RTIM notes activities.The script script is working but I would like to be able to query only the last activity (most recent).The reason is in some cases, the workflow will nee...
Hello all, I'm new to portal page can anyone assist...New custom portal page to fill form according to below fields and it should create that record in custom new table which I have created.Fields (Editable): Vendor Contract Company Is this a T&M Con...
Hi, I have implemented the Embedded Survey in outlook, that is working fine. The survey questions are populated in the outlook. I have included a few more information in the same survey notification along with the actionable survey mail script. In o...
Hi All, I have two business rules:1. Copy additional comments from ritm to sctask2. Copy additional comments from sctask to ritm First one is working fine and looks as below:Before Insert/UpdateOrder 100Condition: Additonal comments changesScript:(fu...
