Hi All, I am trying to add multiple users to a group using Fix Scripts or a background script. i used the following script in the background but couldnt execute it. var gr = new GlideRecord('sys_user');var user = gr.addEncodedQuery('emailLIKE@exampl...
I want to create a SQL statement that uses two different datetime fields to pull delta records. I know there is a field called "Use last run datetime", but it can only use one field, and only imports records where the datetime field is between the la...
Hi Everyone, I need to calculate the difference between two dates using "Project Management Schedule" and get the result in days. Below is the script I used in business rule : var sched = new GlideSchedule(current.schedule); var start_date = curren...
Greetings, Does anyone have a way of setting the current focus to a specific variable on a catalog item? I'm trying to do this in an onChange Client Script. The following two options both work in the Native UI however, neither work in the portal and ...
Hi, can anyone please explain how to import the data from external file to service now by using REST and SOAP method briefly. it would be better if you explain clearly with step by step. Thanks.
Hi , One of my catalog item has a startDate variable value . How to get the value using Glide scripts from sc_item_option_mtom and req table ? I need this script for scheduler .. Based on the startdate Need to send the remainders ..
Is it possible to call mail script in scheduled email of reports? I need to send send from address and other details.Currentlt it is sending email as "IT Service Desk<xxxxx@service-now.com>", I want to set it with another values. How we can achieve ...
How can we create a table using ui macro as shown below.I want to pass the values from the table to short description field of incident.How can we achieve this?Thanks,Y Anjaneyulu
Please feel free to refer me to a docs site page or similar as this seems fundamental, but I'm not finding the answer. I have a custom application that I've deployed to other instances by publishing it to the app repository and then installing it on ...
Hi All, I am looking for help in identifying any issue with the following piece of Script Include code. I have two variable in 'Select location' (references to cmn_location table) and 'Select equipments' (Type-List collector (u_location_equipments))....
I am receiving an error "Cannot read property length from undefined" in my custom workflow activity 'Create PDL'. I have simply created a custom activity under the exchange application,name 'Create PDL'.This activity is used in a catalog item workflo...
Hi, I have a reference variable on record producer page for which we have set advanced reference qualifier filter condition. My requirement is to pass one of the URL parameter of the record producer page (for Ex: sysparm_id) as one of the parameter i...
Hi, I want to import a file to a table. With the import I also import set choices to a existing choice list field. If the choice doens't exist it wll be created. Is there any way to avoid that? I don't want new choices when I import a file just becau...
We are trying to convert a very simple e-form from our intranet into SN and we are 90% of the way there. We have created Service Catalog item with 3 variables (2 x select box / 1 x YES / NO). We simply need extra read only text to display if the user...
We have a service catalog item ABC, that generates RITM/SCTASK as any other OOB SC item would do. Is there a way to hide RITM/SCTASK lists created as a result of submitting a request via cat item ABC. In other words we would like to restrict a group ...