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Containers in ServiceNow

Hello,           Recently I heard from someone (who is not ServiceNow savy) that there is a feature in ServiceNow called Containers which is not exactly Containers as in Kubernetes and Dockers. It is something like an encapsulated package that you de...

Jazz4 by Tera Contributor
  • 1898 Views
  • 1 replies
  • 1 helpfuls

Resolved! Chart report displaying "No data to display"

I have a dashboard with two chart reports on it. It is based on our Project table, and the ACLs for that table give full rights to our "Oversight" and "SysAdmins" roles. Those roles have been assigned to the "Oversight" and "SysAdmins" groups, and ea...

Help required - HTML field

Hi, I have seen many related posts but I couldn't get it right. How do I make my Journal input field (Additional comments) to HTML field so that I can make use of all the styles like Bold, underlined etc and insert pictures and all which is currently...

Resolved! Time cards did not enter by users last week

Hi Team, How to report on missed time cards by users last week, those users who don't have time cards last week entered. Kindly suggest how to approach this by a report for manager's usage. Help is really appreciated Thanks, Manish

maneesh3 by Tera Contributor
  • 886 Views
  • 3 replies
  • 0 helpfuls

Resolved! Report of open RITMs with all closed tasks

Hello, I have a question, how can I create a report (or list it via script) with all open RITMs (State == Open) but where all fulfillment tasks are closed? In other words when there is for example a request which has 5 tasks and all of them are close...

Gmaster by Tera Contributor
  • 2378 Views
  • 9 replies
  • 2 helpfuls

Resolved! View rule isn't working

I'm trying to filter views based on roles so I made a view rule with a script. It's the same script that most of users applied to filter views but in my case it's not workingrole: Prueba_view_roleView: prueba_vista_roles (function overrideView(view, ...

Resolved! To hide the tab in Service Portal

Could someone please help to hide the highlighted section. This is Service portal. I see when I hover it around.. http*********************id=community_home. Is community_home a page or widget?      

Karthick PS by Tera Contributor
  • 1267 Views
  • 8 replies
  • 2 helpfuls

How to hide field choices on list view?

We have a requirement to hide few choices in a field in form view and list view. We can able to hide choices in form level using client script but unable to hide choices in list view also. This is dependent field (like Sub-category). Tried client scr...

Resolved! g_service_catalog.isOrderGuide(); not working on native ui

Hi,I have the following code working for a user submitting a catalogue item: function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '' || window) { return; } // check if we are in an order guide using the g_ser...

Exero by Kilo Contributor
  • 1335 Views
  • 5 replies
  • 1 helpfuls