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Resolved! Help with OnLoad Client Script with Currency Field

Hello -  I am working on an OnLoad client script that checks a currency field, and if it is the default of '0.00' I want to set the background color of the field on the form to red.  I have checked around community and found some examples and based o...

jlaue by Mega Sage
  • 2189 Views
  • 7 replies
  • 6 helpfuls

Resolved! How to add clickable URLs in comments

Hello , We have this comments field which is of Journal input type on form, with this field we communicate with end users, Currently this field is not useful to send clickable links, just the text could be sent but sometimes we would need to send the...

Spandana P by Tera Contributor
  • 6693 Views
  • 8 replies
  • 5 helpfuls

Resolved! Trying to rename the order now to submit

Hi,    I am trying to rename the order Now to SUbmit for particular catalog item in scoped application and global app (kingston) I tried in many ways in catalog client scriprs but it hasn't worked. can anyone plz suggest on this 1. var orderHeader = ...

chsandi by Kilo Contributor
  • 3089 Views
  • 4 replies
  • 9 helpfuls

Resolved! bringing images from 3rd party applns

Hello,   I am bringing 3rd party applications images to ServiceNow. THis is the code I used. I can see attachments in the table (that extends import set row).However when i try to open, it is showing the file extension is not supported to open the fi...

My Approval Tickets

As an approver, I would like to see all of the tickets that I have waiting for my approval and all of the past tickets that I have approved so that I can refer back to them when needed. Add history of tickets to the My approvals section of the portal...

srinivas G by Tera Contributor
  • 1478 Views
  • 5 replies
  • 0 helpfuls

Resolved! Disable interceptor for Change Requests.

I have a request to disable the interceptor for creating change requests.   We edited the Change|Create New option in the Change module and set the Link Type-Arguments to change_request.do?sys_id=-1.  That worked and clicking on that menu option just...

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Resolved! How to make field Editable - ACL

Hi All, Please help me on below ACL Part there 5-groups of List  arr = [ software, hardware, database, network, telecom ]  , if Loggedin user is member of in any of group then make field editable .  I know gs.getUser().isMemberOf('groupname') --> but...

Resolved! ACL Read on Incident not showing records

Hi, I have been task with creating a new role that allows a user to only be able to edit 1 fields on the Incident table. I started with creating a read ACL and adding in the new role, but when I tested the role it does not show any records in the Inc...

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Dazler by Mega Sage
  • 3743 Views
  • 6 replies
  • 0 helpfuls

Resolved! How to get popup (info message) on incident page

Requirement is to include popup (info message) on create incident form in the case mobile phone number and business phone number are missing where we are asking the user depending upon the language of logged in user to maintain that contact data in t...

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Yash38 by Kilo Guru
  • 2719 Views
  • 19 replies
  • 5 helpfuls

Resolved! Recalculate translated text value

Hi, I have an "item" table with an "item_description" translated text field. I want the value of this field to be updated whenever a field is changed, "cat_item" for example. Since calculated value are not efficient, I want to calculate the value of ...

Resolved! Need Help with Object Object

I am trying to put JSON format data into a table with the help of below script. The script is returning object object for one of the value.   (function executeRule(current, previous /*null when async*/) { // Add your code here var jsonObj =JSON.pa...

geet by Tera Guru
  • 2424 Views
  • 13 replies
  • 3 helpfuls

Resolved! Check if reference field is blank

Hello, I am currently working on an action script in the flow designer where I want to dot walk to either the RITM table or a custom table based on which reference field is filled out on a form. The problem I am running into, is that when I check the...

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