Hi all,does anyone have any documentation regarding the "List Client Scripts" and "List Server Scripts" ?I found them in Embedded lists, but not sure how to use them / what's the context, if there is any return value in server script and so on....
I have an application that has a workflow behind it. The Process flow has 6 states. The states are Analyze, Schedule, Code, QA,UAT,Stabilize. There are Related lists for Code,QA,UAT tasks. All the child tasks are on same table. When the coding child ...
Is there an easy way to merge user accounts together? We have an AD integration for users, however our ServiceDesk here has the ability to create users if they can't find them in the system. We've ran into some duplicate users(which have records as...
Hi guys, I create 4 new notifications(ICFR (SOX) Classification Elevated, ICFR (SOX) Classification Lowered, SOC Classification Elevated, and SOC Classification Lowered), I notice it automatic added them in Notification Preferences as default subscri...
I created a Before Insert/Update Business Rule on the Customer Updates (sys_update_xml) table a couple years ago which worked great. But I noticed about 6 months ago or so that the Business Rule stopped firing. I did some testing and it appears tha...
Hi Experts,I am trying to dynamically get "Subcategory" based on "Category" from incident table using catalog client script for Service Portal.Every time category changes the subcategory getting populated normally. No issues.But the issue is that get...
Hi guys, I am trying to populate one reference field based on another reference field and am having some difficulties. I need this to be an onChange client script, not a business rule (which would be much easier to accomplish but wont fulfill the fun...
Dear all, I have a record producer that I am displaying in a GlideModal using below script : var gform=new GlideModal('test_producer',false,'modal-lg'); Then I have a UI page named "test producer" define as below : HTML script : <?xml version="1.0" e...
For the Condition builder, what does the "is (dynamic)" operator do? When you select this operator, you can set it to be "Me". I was under the impression that this is equivalent to u_field == gs.getUserID () but it doesn't seem to be operating that ...
Hello All, I have created a List field on dmn_demand form and I have created a record producer for intake process from end user. I am not able to create a variable to show the values of List field on Demand form to users on record producer. The Li...
Hello, How can i add the Category on the homepage as shown below
Hi All, I need some help to figure the best practice to make the variables read only or non editable on catalog task of RITM Note : there are multiple huge number of catalog items. However I cannot created UI policy for each and every item and theref...
Hello,A couple of days ago I installed the PowerShell Utility and it worked fine in the beginning. But now I get the error message 'Illegal attempt to access com.glide.util.StringUtil via script' everytime I try to use the Powershell Utility.How can ...
Hi, I'am using Scriptloader API in one of my on-change catalog client script (i.e London), however when this Catalog Item is accessed over the portal i'am getting the below mentioned error on the console and getting the error "There is a JavaScript e...
Hi all, In trying to enhance the functionality of a widget in the service portal, I have come across what I fee is an error. I am using the method "getElementById()" on an element that I know for sure exists, and it is coming back null. Is there a wo...