This weekend was supposed to change the hour becouse Daylight Saving Time but it was postponed for another week in our country.Is Servicenow going to change the time automatically this weekend? How can I prevent it from happening and change it for ne...
I have a scoped app that I have created a custom table that is not extended from task. I did however add a field called Additional Comments (comments) to the table as a Journal Input field. I added the field to the form along with the Activities Fil...
Hi! I was wondering if it's possible to trigger a flow from a workflow (the flow and the workflow is in the same scope as I am working in). How can I run a flow in the workflow? Thanks.
Hello everyone. When creating an app in App Engine Studio, what scope is the app? Is there a way to select what scope the app will be when using App Engine Studio? Thank you for help in advance. - Adam
Hey y'all! I'm working on modifying some pre-existing citizen development we have on our platform. Our citizens are given the delegated_developer role and assigned to scopes as usual. We have some globally scoped applications that should be restricte...
Hello Experts, I wanted to have a report on incidents which should show the total count of incidents opened in a month and also total number of incidents resolved/closed on first call and also need to show how much percentage of incidents are closed ...
We have a requirement to stop the OOB Copy change UI Action from copying change tasks, as the tasks get triggered naturally through the change workflow. Looking at the 'Copy Change' UI action script - it does not refer to the copying of tasks. The sc...
I am doing one rest message integartion , for which i have created script incude, in the script inculde i have bold the 2 line of code, the first code which is bold is working fine but due to second bold code i am getting error "Cannot find function ...
Hi All, I have two seperate dates in the format of DD-MMM-YYYY that i need to calculate the difference off. I need the answer to be in days. What's the best way to achieve this as i'm using a client script i cannot use anything gs.
We're having an issue where when our helpdesk team tries to send an email out of a catalog task, they usually attach some kind of document to assist the user. However, ever since 8/1 (before this we confirmed it was working totally fine) even though ...
Hi,Is it possible to add sys_id values from table records as a column of the table ? Example: On the incident table I have many records (INC0xxxx). On the list view of incident table can I add a column that show the sys_ID of the incident records ? ...
Hi Team, How to display Answer for Assessment in Emil Body? I have created notification on "asmt_metric_result" Table. I want to display One of the assessment answer which is choose by requestor in notification body. Notification Table - asmt_metric...
1) I have created new application in okta .Attached screenshot in below : 2) And i've created OIDC Provider configuration in servicenow instance and configured client id and secret which is copied from Okta. And enabled "User Provisioning" And in...
Hi, I want to restrict access to records and want the user only see the records where he is requester. requester is a reference field from another table. I tried doing it via read ACL and given following condition = but its not working answer = false...
hi all, we have itil users who are unable to view reports on asmt_assessment_instance tables
