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Getting Requestor ID in OAuth2 token request

Hi!I've been experimenting with an OAuth2 solution for outbound rest messages from servicenow.Our solution demands that the resource is specified in the token request when sent to the Auth provider. I've solved this by extending the OAuthClient as a ...

Pontus Sj__ by Tera Contributor
  • 1612 Views
  • 2 replies
  • 1 helpfuls

Resolved! Duplicate Approvals .... the ongoing dilemma

Yes, another question about duplicate approvals, but hoping there is still an answer for even these not so strange ones. I have a workflow script that generates approvals based on selections from a multirow variable set within the RITM.         Netwo...

Resolved! List collector the users with and without ITIL role and move them from another List Collector i tried below script but it's not checking the ITIL role

we have three list collector varibles  List Collector  1 Variable - users input all members (with and without role) List Collector 2 (Hidden in the form)- This needs to populate with users from List Collector 1 with no ITIL role List Collector 3 (Hid...

mani55 by Tera Contributor
  • 1042 Views
  • 4 replies
  • 0 helpfuls

Knowledge Base Approval flow change

Dear All: We are planning to change our established Knowledge Base Publish and retire workflows with new one. But at any point of time there are many articles in 'Review' or Draft phase. We would like to check the impact of new workflow on the existi...

Axis1 by Tera Contributor
  • 1481 Views
  • 3 replies
  • 1 helpfuls

Display read only information about a user

Hi There, Catalog Item Form I have a use case where I need to retrieve and display information based on looking up a user in the sys_user table. Not all the information is in the sys_user table but it is in related tables in some way mostly in the cm...

phil34 by Tera Expert
  • 1970 Views
  • 5 replies
  • 1 helpfuls

Resolved! Remove the mailto link on email field types in catalog variables.

I have an email type variable in a catalog item that requests the user to input an email address.  The trouble is that the default format of the email type field includes an envelope button on the right side which opens an email client like a 'sendTo...

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JasonH5 by Tera Contributor
  • 1566 Views
  • 3 replies
  • 0 helpfuls

Unable to make Field mandatory

Hi all, I for some reason unable to spot why I cannot get a field to act as mandatory using the following code found from another community question: https://community.servicenow.com/community?id=community_question&sys_id=4909309adb9668103daa1ea66896...

Dunny774 by Kilo Explorer
  • 1232 Views
  • 4 replies
  • 0 helpfuls

How to get a template to fire in a record producer?

Hi, I have a story requirement for a record producer, where I have to add a new choice to a question and then once that new choice is selected an incident is created. In the incident some fields are auto-populated like urgency, impact etc. This is do...

How to pass parameter in script include from business rule

I am calling my scriptinclude from a BR and i want to send some parameter in this script include from BR to script include and also how can i fetch these value in script includesample BR code:-var incNumber = current.number; var x=new Update_date(); ...

msmmithlesh by Tera Contributor
  • 9007 Views
  • 3 replies
  • 2 helpfuls

Resolved! Unable to change field type on an import set table

I'm not even sure if it is possible, but I am unable to change a field type from an integer to a string on an import set table. I know that on the source table it is already set to string but on the import set table it is defined as an integer and I ...

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HP8 by Giga Guru
  • 1505 Views
  • 2 replies
  • 0 helpfuls

Urgent: Need help- UI Macro should run based on Roles.

Hello, @Ankur Bawiskar  I have created a UI Macro: to add new options to a field and it is working fine for me. But when i am impersonating to other user with ITIL role it is not working. If we add any value in Add Data field and click on Primary But...

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Yogesh14 by Tera Contributor
  • 1643 Views
  • 7 replies
  • 0 helpfuls