I created a record producer and created few variables which should be hidden on the basis of select box (variable). When I use the try it option and submit the ticket and open incident it works fine. But when I submit the ticket by service portal, va...
Hi, I want to have a role for just read access and an admin role for Create/Delete/Write I do not seem to be able to change the role assigned to the ACL ... what am I missing Tx Andrew
So I got this odd response from ServiceNow support I thought I'd bounce off the community. This is what I was told:"If gs.IsMobile() is always returning false, this is expected behavior from the mobile app, if you do not have admin role. Can you con...
Hello, I am a beginner in ServiceNow and I wondered if it was possible to assign an incident to an assignee group that is the same that the supported group of the CI mentioned (in the incident).In terms of qualification it looks like "inc.assignment ...
What should i do with the {request.body ? "$body = \"" :""}}Because it show the errors when execute in Powershell script?Thanks,# Eg. User name="admin", Password="admin" for this code sample.$user = "admin"$pass = "admin"# Build auth header$base64Aut...
Hi, I am writing a script, where it will have numbers something like this below var string = 69,110,103,108,101,119,111,111,100,67,111,108,111,114,97,100,111,56,48,49,49,50,85,83,65; SUM = 2236; Length of the above numbers are 25 If we divide sum wit...
I am using g_form.getDisplayBox('reference field').value in a UI action as below. function searchCompany() { var url = 'http://www.bing.com/search?q='; var company = (g_form.getDisplayBox('reference_field').value); window.open(url + company , '_blank...
Hi All, I've found that in a custom scoped application where a table is set to be accessible only from that scope, adding an attachment will generate this error on accessing the table record: Read operation against '...' from scope 'rhino.global' has...
I am calling a script include using glide ajax from client script in a UI page. And strangely getting this error GlideAjax is not defined. Everything is in global scope. not sure about the reason of such an error
Hello everyone; We are on the London instance, and utilizing the new oob widget for submitting catalog items. I would like to know if anyone had any ideas for an enhancement I am working on, in which we have a cloned copy of the sc_cat_item widget em...
Hello, I am trying to use a reference qualifier on a related list. The related list is pointing to a custom table, joined together by many-to-many table. I am trying to limit the results on the related list by ensuring that we have the same company ...
Hi there, I approval is to e rejected we force the approver to comment on that. But in case the approval has been skipped and therefor auto-rejected, there is not reason (comment) added. Within my workflow, I would now add the comment manually within...
How do I create a permalink to a specific class and tab within the ServiceNow CI model view? I am using this in the Guided Setup modules and do not have the ability to run js prior to performing the call, or to make the call from js. For an example o...
Hi all, I need to hide request state field options for non-admin users on conditions. If request state not 'approved', hide 'approved' and 'rejected'. If rrequest state is 'pending approval', hide 'close_complete' Help needed with the scripting ple...
Hello, How to find all the active module in Servicneow instance. Like Incident, problem, change, service catalog