I have a requirement to display a disclaimer alert when a user initially logs into the instance. Before upgrading to Helsinki and UI16, I utilized a global UI Script with the following code:CustomEvent.observe('user.login',function(){alert('Custom Al...
Hi everyone, in our instance we have 4 different SLA for each priority for different assignment groups that are working fine with retroactive start. We need to set up OLA for each priority and assignment group, without using the retroactive start, be...
How to remove filter URL query parameters from URL on service portal so that end user can not see/change filter query parameter?
Hello Everyone, I am having a requirement to change the view of the form displayed on clicking of the info icon of the reference field. I have tried the steps provided below: The format is: "sys_popup,viewName" ->So, let's say you have a record in...
I created a record producer and created few variables which should be hidden on the basis of select box (variable). When I use the try it option and submit the ticket and open incident it works fine. But when I submit the ticket by service portal, va...
Hi, I want to have a role for just read access and an admin role for Create/Delete/Write I do not seem to be able to change the role assigned to the ACL ... what am I missing Tx Andrew
So I got this odd response from ServiceNow support I thought I'd bounce off the community. This is what I was told:"If gs.IsMobile() is always returning false, this is expected behavior from the mobile app, if you do not have admin role. Can you con...
Hello, I am a beginner in ServiceNow and I wondered if it was possible to assign an incident to an assignee group that is the same that the supported group of the CI mentioned (in the incident).In terms of qualification it looks like "inc.assignment ...
What should i do with the {request.body ? "$body = \"" :""}}Because it show the errors when execute in Powershell script?Thanks,# Eg. User name="admin", Password="admin" for this code sample.$user = "admin"$pass = "admin"# Build auth header$base64Aut...
Hi, I am writing a script, where it will have numbers something like this below var string = 69,110,103,108,101,119,111,111,100,67,111,108,111,114,97,100,111,56,48,49,49,50,85,83,65; SUM = 2236; Length of the above numbers are 25 If we divide sum wit...
I am using g_form.getDisplayBox('reference field').value in a UI action as below. function searchCompany() { var url = 'http://www.bing.com/search?q='; var company = (g_form.getDisplayBox('reference_field').value); window.open(url + company , '_blank...
Hi All, I've found that in a custom scoped application where a table is set to be accessible only from that scope, adding an attachment will generate this error on accessing the table record: Read operation against '...' from scope 'rhino.global' has...
I am calling a script include using glide ajax from client script in a UI page. And strangely getting this error GlideAjax is not defined. Everything is in global scope. not sure about the reason of such an error
Hello everyone; We are on the London instance, and utilizing the new oob widget for submitting catalog items. I would like to know if anyone had any ideas for an enhancement I am working on, in which we have a cloned copy of the sc_cat_item widget em...
Hello, I am trying to use a reference qualifier on a related list. The related list is pointing to a custom table, joined together by many-to-many table. I am trying to limit the results on the related list by ensuring that we have the same company ...