I want to clone the "Ticket Attachments widget" and modify the code to attach the file to the change management ticket even for users who don't have the role. If anyone knows how to do it, please let me know. Also, if anyone knows anything about the...
Hi, We've a JDBC connection from where we've imported 44K records and transform map is currently in "Running" state. Is there anyways we could cancel this transform. We've to update transform script and execute transform again after reprocess. I unde...
I'm experiencing this error whenever I try to add comment from Service Portal, but I can add comments without any issue from instance. I'm using Journal Input.
Hi , i have a refernce field on a table once i select the lookup field i can see only the first column(LDAP Source ID) of the table i want to display the third column mapping of the table in the field i should get the value of the column Mapping
Please explain difference between ACL * and ACL none ?
Hi folks,I just want to know from you if this approach is good:I need to hide a column in list view and form view for all users.I have created an ACL role, on READ, my_table.my_field, script: answer = false; without roles.The result is: the field in ...
I have a requirement to restart a workflow, and go down a different branch to require different approvals than what was run the first time. I have run into an issue where approvals that were required on the first run of the workflow (before it was re...
Is that all P1 incidents are major incidents? All major incidents are in critical state in what way they are different from p1 incidents
Hi All, I have a requirement to call a workflow from a flow designer. I tried using the OOB Flow Logic "Call a workflow" but the issue is that the workflow created on Requested Item are not visible under this list. Can anybody help me with creating a...
Hello, I have a story which is giving me a lot of trouble and here is the scenario. We have a person 1 - Paul. He has 4 delegates - steve, neil, john and Allan 1) Steve creates a change CHG123 and just saves it - state=new2) impersonate Neil - he req...
Hello, I need to dot walk in client script. Can it be done without script include?I tried with getReference but unable to get result : var caller = g_form.getReference('caller_id'); var ext = g_form.getValue('caller.u_external_user'); if (ext == 'fal...
I have populated scratchpad value in display business rule in a scoped app. what I now need to do is access this value in a new child record from this parent? After this value is populated in parent, I create a new related child, but the scratchpad ...
Hi, i have a requirement to limit the number of item saved as bundle, once user add an item in the cart he can click at abutton named saved as bunlde i want to make a control in this button once user have 5 item saved an alert shoul ddispaly and he c...
I have been tasked with taking over development on an scoped application and I have now finished all deelopment and we are ready to move into production.As a security measure, I imported the application via update set to my personal developer instanc...
How to create business rule .When ever new incident is created It should assign Assignment group to particular group and it should assigned to the group member who is having less number of tickets NEED SCRIPT For example; In hardware group there ...
