Hi,I'm looking into integrating Device42 with SNow, following the official Device42 documentation:http://www.device42.com/integrations/service-now/http://docs.device42.com/external-integrations/device42-servicenow-connector/My questions are:0: Have a...
I am having issues with recording a ticket number in the current record after an insert. I have a "Convert to Task" button on my incident form so that if an incident comes in that should have been a request, this can be used to convert the incident i...
Hello guys, By clicking on this more option three dots ... we get thisOn sending , it captures in activity filterBut my requirement is to capture it as work note update..........Please tell me how to do that........
Hi everybody,We need to integration our ISIM (IBM Security Identity Manager) and Active Directory with ServiceNow. We have different Target Systems for our ISIM which means when an Identity created inside ISIM it will provision corresponding account ...
Apologies if I missed this on the Wiki or in this forum; I see lots of discussion regarding the ability to subscribe to individual CIs, but I don't see **what** triggers the notification?I see the business rule "Affected CI notifications" but there i...
Hi All,We are using a domain separated service now. I have some 300+ choices and need this choices to dipslay only for some customers not for all. So we ahve created a field in choice table in which we can select supported domain. I want to set som...
i have one widget on one page. what is the life cycle of that widget when page loads?does server script gets executed first? then controller?if i set data object with something on server script and if i directly use it on HTML template, will it work?...
Hi,Does anyone now how to remove choices from a condition type field using a client script (something similar to g_form.removeOption )?That way I can present the users with a shorter list of relevant fields and exclude all the others..thanks
Hi All,I have created a custom table for new record system give us a URL Like.x_abc_manage_app_app_req.do?sysparm_stack=x_ncrrp_manage_app_app_request_list.do&sys_id=-1I want to pass one more parameter likex_abc_manage_app_app_req.do?sysparm_stack=x_...
This is for a map page. I want to show active incidents report and incident reports that were closed no more than 120 ago. I've got it working using two sets of conditions, however, I'd like to combine them into one. Is there a way?// Active Security...
We just upgraded to Jakarta a few weeks ago and we just discovered the Approving field from the systapproval_approver table is showing the sys_id instead of the value.I've read the current articles out here regarding the same issue and the workaround...
Hello,Still a beginner at JavaScript and have no clue how to modify the script below. This is an out-of-the-box script (I believe) on the ServiceNow New Call module. When the Service Desk selects "Request" as the Call Type and then selects the ap...
Can I delete the DELETE action entry from the current update set? Will it cause any other issue?
I would like to trigger creating multiple tasks with a UI action from a parent without the need to hardcode everything.I see there is a Next Related Child Template reference on the templates (sys_template) where I can chain task after task. Creating ...
Hi ,My requirement is i have a drop down field with two option1.Hardware2.Softwarewhen i select software under that i need a annotation "----".It should only visible for software choice.How to do this?