hi guys, I have a UI policy which makes the PIR fields in a change form read-only. However I don't want this UI policy to run if the user has role change_manager. How can I put this in the UI policy script to take affect please?
Hi Everyone, Can anybody help how can we convert the Catalog item record to JSON in servicenow in clicking button as "Export to JSON"
Hi, I need to create one "Copy" button on request item table (sc_req_item). Please help me how can I achieve this. Regards, Mukul
Hi there I have a catalog item which has a REST workflow, the rest message is being sent thru successfully, just the servicenow request shows up with this error in workflow log 'Wrapped org.mozilla.javascript.EvaluatorException: missing ; before ...
i want to set all active incident number as hyperlink in my page which will open that incident record. <?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"> <g2:evaluate>...
I'm simply trying to check to see if a value, a string, is found in an array of strings. There's a couple ways to do this in javascript obviously, but I'm not sure how this is intended to work in flow designer. Regardless of what I've tried it always...
1. User receives an email from an IT Incident (servicedesk@email.com)2. User REPLIES to the email, but intentionally changes the To: line to (secretaryteam@email.com), another SN ServiceNow inbound mailbox 3. The email updates the original Incident f...
Hi, I have been asked if there was a way to trigger the flow to run 5 minutes before the planned start date field on the Change Request. Basically, the Change Request will be in Schedule state and they would like that 5 minutes before the planned sta...
Hii! I need to do the calculation that returns true 3 days before the end of the month. This was my idea: var today = new GlideDateTime(); today = today.getDate(); var daysInMonth = new GlideDateTime(); daysInMonth.getDaysInMonthUTC(); var daysDiff...
Hello - So, maybe its because it's Friday, but this seems simple. I want to be able to "open up" fields on a list view to be editable there and having a hard time finding where I can do that. There are some fields where you can do this and others ...
I created a Variable Set with the "2 column layout, alternating sides" but it's functioning as a "2 column, one side then the other" layout. So when you tab from field to field, starting from the left it goes down and finishes the left side then goes...
Hi, Anyone has integrated Huawei with ServiceNow to get VMs? Regs, Lo Mouhamadou
I have a customer trying to create cases in ServiceNow. In dev, they are able to do this just fine passing me their ticket number, which I am using as the correlation_id. So, the case creates with their ticket number in the correlation_id field. In p...
Hi,Just started using the Table API on Eureka and have encountered some challenges. We are trying to use the task table rather than multiple dips to incident, problem, change etc. tables and need to obviously filter/limit the amount of returned dat...
Hi, It has been requested to change the name of state transitions of Change Request. It doesn't change the process behind it, but I want to make sure that I don't mess my self up when we upgrade the system. Basically, instead of "Assess", they wan...
