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Resolved! Script in Workflow Notification

My users would like an email notification come out of a workflow.   That's all fine and dandy.   However, they would like the body of the email to be based on some of the values entered on the service request.   For instance if a field says approver ...

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stevenm by Kilo Guru
  • 11013 Views
  • 11 replies
  • 3 helpfuls

Resolved! How to Change Widget Title Background Color?

Hello Everyone, I'm trying to modify the title background color of the Announcements Widget. It doesn't have the OOB "Presentation" section of the widgets which you can set the background color as Success, Error, etc.. I'm looking to leave it the sam...

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AndresGT1 by Giga Expert
  • 3119 Views
  • 6 replies
  • 5 helpfuls

How to attach a local file using REST API service.My requirement is to create an Incident with an attachment using Python language. I am able to create Incident but not able to attach a .csv file to it.

How to attach a local file using REST API service.My requirement is to create an Incident with an attachment using Python language. I am able to create Incident but not able to attach a .csv file to it. Code is below.  import requestsimport jsonimpor...

Resolved! Incorrect result on array using includes()

I've used a similar script in the past which works but I'm not sure why I'm not getting the results this time around. I'm placing variable results into an array and attempting to evaluated the array with includes(). The result is never yes even thoug...

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KB15 by Giga Guru
  • 12038 Views
  • 10 replies
  • 8 helpfuls

Resolved! Script include not working in filter condition

I have created a script include which is returning sysid from system properties table,the same method is i'm calling in custom created module in filter arguments. It is perfectly working for admin profile but when we create custom profile the filter ...

Damo Dharan by Giga Contributor
  • 4179 Views
  • 12 replies
  • 1 helpfuls

OnChange Client Script for a Multi Row Variable Set?

Hi all, I was wondering if anyone could indicate if it was possible for a Client Script to fire upon an entry into a multi row variable set? You can do onChange scripts for the individual fields, but I was hoping to execute a client script upon the a...

Jamie Imms by Kilo Expert
  • 3859 Views
  • 5 replies
  • 3 helpfuls

How do I delete an action in flow designer?

I'm trying to delete an action I made in the flow designer but it is not letting me. When I try to delete the record, I get a error message. I have tried to delete all related records but I can't find out what the action intance file is. Someone plea...

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Brianlion by Giga Contributor
  • 4402 Views
  • 8 replies
  • 6 helpfuls

Resolved! Write operation against scoped app table from another scoped app table has been refused due to the tables cross scope access policy

I am currently working on two different scoped application. Both tables application access have the write,create, allow configuration check boxes checked along with all application scopes selected. I created a cross scope privilege record to allow wr...

frank121 by Kilo Sage
  • 2439 Views
  • 4 replies
  • 0 helpfuls

Resolved! Make a variable type Label bold on Service portal

I have a variable of type Label. It is on the form in between other input variables to provide some essential information to the user. Is there any way I can make it Bold?  Found various examples on the forum but they all seem to refer to the Service...

CatalogCat by Tera Contributor
  • 5367 Views
  • 4 replies
  • 4 helpfuls

Calling the ajax function from business rule

Hi All,I have a Business Rule from which I am trying to call a function "ajaxFunction_getDocumentBody", but its not getting invoked.I tired calling it it many ways but its not.Can anyone please let me know how to invoke "ajaxFunction_getDocumentBody"...

uma17 by Tera Guru
  • 3465 Views
  • 15 replies
  • 2 helpfuls

How to display business rule error message in API call

I created a business rule to validate an email address. In the business rule code, if it is a bad email address, I call "gs.addErrorMessage()" with a useful message. When testing via a form, it works fine and I see the message. When I test via a REST...

msimpson by Kilo Contributor
  • 2457 Views
  • 4 replies
  • 2 helpfuls