Hello all, I am using the "change password " widget in one of my portals. The widget worked fine before but now after I enter all my information and click "update", nothing happens. I made a copy of the widget so I did not alter the original out of t...
Hi All,I am trying to translate the record producer variable as per users language preference. It is translating for few variables but not able to translate for few variables.Please find attached below screenshot.Please suggest.Regards,Sumit Jumale
Hi , I have a requirement to Trigger UI Page using a Button . Onclick() i am trying to open a Ui page. * Button Created using Ui Actions in a Table's Form * Both Ui page and Ui action are in the Same scope . I have Tr...
Hi Community, I'm working on a catalog item request with the below requirements. My client script isn't working in the Service Portal and I believe it's because I need to use GlideAjax instead of GlideRecord. I'm on a deadline, so any input would be ...
Hi , I Want to get Related Child Records of a Record . Explanation : I have a Record , which is Parent to Multiple Records of Another Table . Two Tables " Table " and " Column" " Table " has 1 Record . " Column " has 5 Records .( These 5 R...
Hi Experts, As part of my requirement, I have to hide few header menu items and need to display new item(My Approvals). 1. Need to hide items. -My Tickets, Service Catalog, Knowledge, Quick Links, Known Issues. 2. Need to display items: - My Approva...
Hi , I have few doubts with Scripting 1.How to know How many Reference Fields are present in a Record ?? i have Record sysd_id and 2.How to know the value of Reference Field in a Record ? Value not , sys_id of field . My...
Hi , How to know the value of Reference Field values in a Record ? (Value) var arr_fields=[]; var fields = new GlideRecord('sys_dictionary'); fields.addQuery('name','incident'); // table name fields.addEncodedQuery('internal_type=reference');/...
Hi everyone, I try to rise a report using sys_choice table as source of information. If I try to search table in report wizard "Data source" sys_choice option is not available. If I check list for banned tables in report action sys_choice do not app...
Version: NY Has anyone got the inbound email trigger for flow designer to work? What I want to do is catch an inbound email from a specific user. The user and e-mail address is known and is going to be the same every time. The flow skips the email a...
The below script is not working as expected. The variable longDateTime should print value as "December 31, 2019" but it is printing as "December 31, 2020". var current = new GlideRecord('proc_po'); current.addEncodedQuery('u_amat_poSTARTSWITH44004752...
When creating a new Sprint (for Agile 2.0 or SAFe), the Team (assignment_group) is read only. How am I supposed to set the Team/assignment group? I found this is new to Madrid or NewYork via dictionary overrides on rm_sprint and sn_safe_sprint assi...
Hi friends, I am trying to setup service portal announcement in two languages. When I create a new announcement, (service portal -> announcements ), I get only room for 1 paragraph. And I would like room for 2 paragraphs, 1 for french and the other...
Hello ,I am trying to upload an attachment to an ticket using below JAVA code. String postData = "{\"table_name\":\"u_portal\",\"table_sys_id\":\"091feee8ab18110c778\",\"uploadFile\":\"/ServiceNow_Rest/src/com/servicenow/integration/upload1.JPG\"}"; ...
I'm using the 'state' field on a custom table that extends 'task'. I've got a Business Rule that changes the 'active' field to 'false' when the state field is '12' (the value). However, as soon as this happens, the 'state' changes to '3' automaticall...
