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Resolved! Unable to submit the catalog item on Service portal.

Hi All,   While trying to submit the request through portal. It just says Submitting..... When i inspect the portal it says on console that could not find UI Action.   Please suggest what is the error. I am not able to get the error.  

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Swathi P by Tera Guru
  • 10090 Views
  • 11 replies
  • 15 helpfuls

Resolved! Multiple Choice not allowing multiple choice?

Hi all, This could be a brainlock on my part, but I'm struggling to figure this out. I've set a form variable type to "Multiple choice" but the form is not allowing the user to select multiple options. The radio button is only selecting one.  In the ...

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Resolved! workflow wait for condition based on variable date

I have an offboarding workflow that needs to wait to fire Tasks until the 'term_date'.   I think i should use the wait for condition but I am not sure of the script that I should use.   Can someone assist, please?

lisac by Giga Contributor
  • 10610 Views
  • 5 replies
  • 13 helpfuls

How to convert String field into a JSON format

Hi All, I have a string field called 'Response Body' on my incident table. where i am printing response from one of the API. Now the response is in string. Can someone, please help me how to convert this string into a json format. Please find the att...

Sri56 by Tera Contributor
  • 7943 Views
  • 14 replies
  • 1 helpfuls

Resolved! how to get display value?

The official reference does not specify any arguments for the getDisplayValue () method. Therefore, I think the usage of current. <FieldName> .getDisplayValue () is correct, At this time, an error will occur if fieldName does not exist. It is hard to...

Make a Checklist readonly/mandatory

I have created a checklist on form. Now I want to add certain rules on it like to make it visible/read-only or mandatory based on conditions.As it is not a field of the table, I am unable to use UI policy of any kind of script for fields.Could anyone...

sspati by Kilo Contributor
  • 3352 Views
  • 6 replies
  • 4 helpfuls

Checklist customization & restriction

The new Checklist feature from Geneva is awesome! However, we were wondering if there's a way to customize it a little. Like, having another checkbox or a field in addition to the checkbox and the description. So it looks something like this:Form Gen...

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Resolved! How do you hide the checklist formatter?

I have a checklist on a task that I only want to display if it's assigned to a certain group. Because formatters aren't typical items, you can't just use g_form.setDisplay...so I tried:document.getElementById('inlineChecklistApp').style.display = "no...

akaupisch by Kilo Guru
  • 4409 Views
  • 6 replies
  • 5 helpfuls

Resolved! Checklist - check for completion before status change allowed ...

Hi there,we'd like to use the checklist templates on the incident form.It would be quite good to force people to confirm (when trying to provide solution = state change) that there are still open checklist items ... . Anything to be reused out there?...

Zod by Giga Guru
  • 2772 Views
  • 5 replies
  • 3 helpfuls

Resolved! Adding the Checklist Formatter to the CMDB Table

The checklist formatter appears as a choice on any of the tables extended off of the TASK table. However, it is not on the CMDB table or any of the ones extended from that. We'd like to use it on our Application Form for team members to check off tha...

Auto-add Checklist Template to Template

Hi All, I have configured many scheduled jobs where an incident is being created with a specific template. Some of these incidents also have Checklist Templates. Currently, the only way to add the Checklist Template is to add this manually after the ...

Community Alums by Community Alums  
  • 2153 Views
  • 6 replies
  • 6 helpfuls

Resolved! How to automatically add a saved checklist to a task?

Hi guys, Really trying to work something out in order to add a checklist automatically on a Task when it is created. Tried with business rule since I did not know how to do it in the workflow. (function executeRule(current, previous /*null when async...

robinsnow by Tera Contributor
  • 8066 Views
  • 10 replies
  • 10 helpfuls