Hey guys,I wanted to know if it was possible to set the language of a service portal page in the link. I have a public portal, I'll be sending the link to access the ticket view by mail to users not registered in ServiceNow. I need to support 4 diffe...
I am trying to get some information from the outbound HTTP request log. I need to inspect the FULL request body that is being sent. However, the Request body is being truncated. Is there a way to show the entire request body in the log? System Logs >...
By using the Client Script on need to get out put ? and the table is incident
I am using REST API to fetch the Incident and Tasks information but i want to download attachments associated with that tasks and incidents.Attachment APIs are available but it needs sys_id of that attachment, i am not able to get sys_id for attachme...
Hi Team, On opening the retrieved update set, got the below errors. 1. "Could not find a record in cmn_schedule for column schedule referenced in this update" I believe this is due to unavailability of some schedules in target instance which i have ...
Hello all, I try to use g_form.addOption() for a reference field, but this does not seem to work. I have a reference field ("type") on portal. This field refers to cmdb_ci_appl table. Based on the role of the user, I want to add some more options to...
Hello,Our client wants us to provide below custom images in the SP Homepage Icons. As per my understanding only glyphs available in below link are usable. https://www.w3schools.com/bootstrap/bootstrap_ref_comp_glyphs.aspCan this be done with OOB UI o...
I am using Table REST API to fetch the task numbers, currently i am able to fetch tasks by applying two conditions that is #Assignment_Group and #State. Now I want to fetch data for fetching data based on 3 conditions (Assign group, state and #Item)....
Hi, I have a custom table and one of the filed is" transfer_date" and its field date/time. I need to insert date&time with millisecond . But while i pass the value [sample : 2020-09-28 10:15:01:33 ] it has stored as 2020-09-28 10:15:01 only and the m...
Hi All, I have added the OOB Record Producer Create Incident on Service Portal Homepage in which I have added one of the Variable as "Category" which I have given as select box and under Type Specifications I have given in Choice Table as "Incident" ...
Expense line is created when time card is approved and the amount on the expense line is calculated for the total hours in that time card.I'm creating a report on expense line to show the amount(expense) for the hours mentioned in the time card. So...
Hi, I'm new to Customer Service Portal and I can't seem to find how the logout functionality is handled in ServiceNow. I noticed that the login/logout is stored at CSP Stock Header widget. I have a business requirement to redirect user to external we...
HI Team, I am getting 500 Internal Server error while sending Email API through Rest API explorer. Can you please let me know that Am I missing any configuration changes or any setting needs to enable or header related input at the time of calling Po...
In Ask For Approval action, how and when can we enter the "Short Description" of the approval activity? In our process, this description is visible in multiple area whether in the native UI, portal, mobile, and email notifications. Earlier we used ...
I would like to know if anyone can help me with figuring out how to update secondary records. I have the following script that will update the parent record (all records are parent unless the parent field is filled in) I need to find all secondary ...
