Hi All, I am trying to fetch the logged in user's company ID. for example, my credentials are: Name: shrinivasprasad naikodi first name: shrinivasprasad last name: naikodi. company ID: sp123 email id: shrinivasprasad@xyz.com so I just now logged in ...
I'm not understanding how to use Module Arguments. I am looking to create a menu item(module) that lists certain cases based on a script include that i built. Currently the script include is set to return the sys_id's of the cases need. If you ru...
Hello Experts, I need to show some details in table format, for that i have created a HTML field on Incident form and in that field i have added below value and save the form: <table style="width:100%"> <tr> <th>Firstname</th> <th>Lastname</th...
The following call works fine in Global scope but not in scoped applicatoin: (new SNC.AssessmentCreation()).createAssessments("dc8394ad07dadc10b02bf61d7c1ed0aa", "", contactList); There must be a way to call SNC.AssessmentCreation()).createAssessment...
I have a requirement to create a table to manage data with attachments and display it to the public through a portal page. Is it doable? If yes, what would be the best approach? Thanks for help in advance!
Here is the situation.Inside of the ATF test, I open a INC, submit it. Reopen it. I want to check the "Add On-Call Time" box (set from false to true) in the picture below. The ATF verifies that it is set to false.And in the same environment (TEST) I ...
Hello guys,My requirement is to populate the Incident Number, Short Description and Correlation Id in email client subject.==> For this I have created one email client template to change the subject...and It is working fine.I am working in domain sep...
Hi All,I am using client template and trying to add a "Fw:" prefix in Subject line using below code. However, below line of code is breaking my script and not overriding the subject. Any suggestions?email.setSubject("Fw:"+ current.short_description -...
Hello Experts, I have requirement to create report on total time worked on HR case (once assigned to HR agent) and total time it takes for HR agent to assigned to themselves once Assignment group is change. We don't have Performance Analytics. Can s...
Hi, I have a requirement to create multple catalog task dimanically in workflow. I achived that by a run script using glide record. however Catalog variables are not showingup on the tasks created. Did any one try showing catalog variables on tasks...
Hello Community, I have a request from a customer to be able to create multiple RITMs within an catalog item. We cannot do this using the Order Guide due to the catalog item itself needing to be within an order guide but also requestable directly fro...
Hello, Is it possible to integrate ServiceNow with WhatsApp? if Yes could you please advise how to achieve that as we need the way to integrate to create incident as well as we need to know how we can integrate to retrieve ticket details such as sta...
Hi everyone, I'm trying to make a simple widget that would display a modal window, with contents taken from a dot walked HTML type field. But it seems that the HTML tags get stripped away when it gets passed to the message key in spModal.open()'s fir...
Hello, I have created modal instance but I am having issue in resizing the height and width of popup. $scope.modalInstance = $uibModal.open({ templateUrl: 'Privacy_popup_onClick', scope: $scope, size: size, }); } i want to increase the height and ...
when i create an instance in servicenow instance it should create an instance in JIRA incidents.. can anyone help me out
