Hi,I have a Inbound action to approve or reject a change ticket via email and the Inbound action is on sysapproval table. When a user responds to the email to approve/reject a change (Group approvals activity) only one record gets updated to Approved...
I need to validate a form onSubmit. I am using GlideAjax with a script include to validate data. How can I pass variables from the Ajax function to other functions within the Client Script? When the glide ajax function returns an error message, I wan...
I have a table u_enhancement_task that contains:u_task_type, u_state, u_assigned_to, u_requirements_state, u_requirements_assigned_toI'm trying to update the value in the u_requirements_state with u_state and u_requirements_assigned_to with u_assigne...
Greetings!The company I work for has decided they want to change the name of their ServiceNow instance URL. When they purchased SN they only intended to use it for Incident Management, so we have the text "helpdesk" in our URL. Now we use ServiceNow ...
I'm trying to use a document ready function in a UI Script to capture the current user... var $j = jQuery.noConflict(true); $j(document).ready(function () { user = gs.getUserID(); alert(use...
I am working with access to the WebServices REST/SOAP api for our Service Now platform.Currently, I am creating CI's and now want to be able to link them to a Business Application (BAPPxxx).The mapping is similar to the following:u_cmdb_ci_business_a...
Hi,I am trying to change the label text value for one of the variables in my catalog item. Nothing happens when I navigate to my item but getLabelOf seems to work fine.
Hi,I am new to serviceNow. I was stuck in a problem. I want to flash a field in the list view of the table. The flashing will be based on, any update via email on a particular record.I have tried a piece of simple javascript code in "Values" field in...
Hi,I need some help in a complex requirement:1. I have a Table called PO2. I have another Table called POLThis first table PO is the master one, and the second table POL is a related table with a field referencing to the PO parent table. This means t...
Hi all,I was just wondering if anyone has ever set up an inbound email action using the BCC value? If so, what script condition are you using to facilitate this?I have looked at this and we are receiving emails in to ServiceNow if the address is used...
Hello all, Our end users use a sort of ESS portal to access the Service Catalogs. We want to get the data of the number of users who use this functionality against the ones who use the usual way. Is there a way to get the data? When i go through tran...
I have been banging my head for several hours trying to figure this out.I have been trying to add a particular field to an incident view that I have, but something keeps hiding it when I load the page. It is just a standard textbox field on the inc...
I have a Catalog Client Script that is used by some Catalog Items and some Order Guides. What I would like to know is if I can find out if the script is being called from within a particular order guide. I tried using g_form and referencing the n...
I have an Excel file with the following structure:Name Amountaaaa 1234When I import this file 1234 is displayed as 1,234. The cell is General type in the file.How to prevent numbers form being formatted while import?
Hi,One of our customers need WADL file for the ServiceNow REST service.Is it possible to generate?Regards,Bala