1. We need to provide access to a particular catalog item in service now for an external user who's from other domain. 2. And at the same we are trying to restrict the rest of the portal access for the external user. 3. In brief we are providing a se...
Hi team,On Client instance we have requirement that in application navigator shortcut clear cache is "cache.do" is accessible for every one but need to restrict this for only admins can anyone help us how to achieve this
Hi All, I am create a mrvs catalog from which data is coming in cmdb_ci_api and cmdb_ci_api_component . I want to create one to many relation ship between these tables where to create this relation and how any suggestions please
I have a Catalog Item with one Select Box variable. Depending on the choice the user selects, I want the page to redirect to a different Catalog Item URL. I have created a Catalog Client Script on the Catalog Item called "Redirect URL." It has the fo...
Has anyone set up multiple IMAP mailbox in ServiceNow? I am trying to configure another IMAP mailbox for our HR department, their inbound email actions will create record on a custom app. However, I cannot get the mailbox to be read in our ServiceNow...
Hi Everyone, Which integration is needed to import MS teams chats in ServiceNow incident's notes.If anyone knows about it, please share the process. Thanks,Chhavi Agnihotri
Hi,I need some suggestion on prioritizing attached article at the top under incident management agent assist in service operations workspace. Currently its showing all articles if I select category as "Knowledge articles" but i want to show first att...
Hey guys! As the title says, how do I delay the second confirmation dialog until just before GlideRecord update in a UI Action? Here is what my UI Action looks like: function cancelOrder() { var errorMessages = []; // Kontrollera att användaren ...
I have created an ATF for a service catalog item. This catalog item has the "Attachment mandatory" box checked on the Service Portal tab. For the ATF, I used the "Add Attachments for Form (SP)", the documents are attached and that step is successfu...
We have a requirement to pull data from SFTP folder using SSH credentials.Currently we created a SFTP data source put User and Password, server, port, path and its for working from the terminal. But when trying to configure it from our serviceNow ins...
how to configure ServiceNow to hide the short description of a catalog item when the user's language is Spanish
Hi all,I’m currently working on a custom application in ServiceNow and I’ve created a Scripted REST API to allow external systems to send data into my instance.I want to secure this API using API key-based authentication, where the client includes an...
I am trying to point a link in description to attachment in sys_attachment table. I added the attachment to update set and moved to test but it is not working. Any idea?
Hi, Can anyone help on Google console?I am working on a Sitemap Generator. After adding the property and submitting the sitemap in Google Search Console, I inspected a URL and saw the message: 'URL is not on Google' and 'Canonical URL is not in the p...
Hi all-Got a weird one. We've enabled AI Search.If I'm on the portal and I search for 'phone', I'm presented with Recent and Suggested search results (still on home page with cursor in the widget). When I am presented with 'Suggested' links, and I cl...
