I am currently plagued with canvas errors in workspace. It works fine as long as I hit the X button, but it's extremely annoying to have this pop up every time I switch to a new tab or open something in workspace. Has anyone dealt with this before??
I have configured the integration and manually able to authenticate using get auth token wanted to Automate this process how can i achieve this
Paste formatting options popup that appears while trying to paste content in to HTML fields (Ex: Body field on email client from Incident table). This popup gives an option to 'Keep formatting' or 'Remove formatting' to the user while pasting content...
Hi EveryOne ,We got a issue related to interaction form in Service Operation workspace .When an agent convesation completed and the interaction is closed. We want to see the conversation panel.But now this appearing on some records.Not sure how it ...
I have already created a dashboard in ServiceNow with a date filter and two pivot tables: Old Laptops and New Laptops.The data source is the cmdb_ci_computer table, which contains an End of Life field.The date filter allows users to select a range (e...
Hi everyone, I’m in a bit of a pickle and could use some guidance.As the topic suggests, I’m trying to implement a record conversion via a UI Action. Specifically, creating a record in Table B based on an existing record in Table A.Table B has some c...
I need your help please!! we have setup an email notification to be sent for open cases. I need to send it to Case Owner and send them an list of Open cases. To achieve this, I have setup an scheduled job weekly and Event registry and Notification an...
Hello All, I am really lost with the service portal view, We have multiple portal each refers to different customer and for that I am rendering the incident, change and request details tab from ticket configuration and currently I created new portal ...
Ref to https://learn.microsoft.com/en-us/microsoft-copilot-studio/customer-copilot-servicenow I followed step-by-step the whole procedure but when I test my Copilot Agent, it stucks trying to transfer the conversation? Is anyone been able to invoke l...
How to customise Font, we need to add Meriyo font in KB Article? Navigate to System Properties > All Properties.Search for the property: glide.ui.html.editor.v5.font.collectionPlease suggest if you have any idea
Hi.My project has Phase1 and Phase2.Phase1 includes incident, problem management, and change management.Phase2 will introduce Domain Separation by implementing a new system.Although it is still in the consideration stage, create domain A and domain B...
I need to add a new button to a list/related list in the Software Asset workspace, but any configurable workspace will do.The button needs to be visible (either all the time, or only when records are selected) and will process only the selected recor...
I need assistance with creating a button on a catalog item in ServiceNow. When the user clicks on this button, I want it to capture all the field values on the form and generate a PDF document containing those values. Can anyone guide me on how to ac...
Hi Everyone,My ask is to pause a flow till a user specified duration.We are going to suspend an HR case till a date specified by agent over a date field, it can be 1 day it can be 2 days or 3 days so on, can we pause a flow designer till that date an...
Hi Everyone,I created a notification on the parent sn_hr_core_case table whose send when is set to 'triggered' , i have created a flow designer as well on the sn_hr_core_case table and in advance options set to run the flow on current and extended ta...
