Hello everybody, We have a Requirement for a Catalog Item, to enable Users to order a new support group.The users can enter their preffered group name into a single line text field for which i would like to implement a validation, so that group names...
In ServiceNow, I used the OOB Form Widget in the portal to display a form and view for specific table. Now the user is able to edit the fields, but when the user clicks Save, some field's value is not getting captured. That field's value is being set...
Hi everyone, I'm currently working on incident creation using inbound emails and event management. Here's the issue I'm facing: An inbound email correctly triggers incident creation via a configured flow.After resolving the incident, if a similar inc...
Hello All, I want to Create Cascading Filter/ Dependent Filter in Performance Analytics. How I can create this? Thanks In Advance. Thanks,Shrikant
I need to create a Report for calculating Duration of Approval State.For e.g Duration for Approval state: Requested, Approved or Rejected.I tried to create Metrics on Approval Table but I cant see Records and Duration created in Metric Instances Reco...
Hi, I have created a multi-row variable set for one of the catalog items. I want to prevent user from entering duplicate entries. I referred to https://community.servicenow.com/community?id=community_question&sys_id=8557faef1b8a5050305fea89bd4bcb73 H...
We have to differentiate the portfolio data for two groups , sp we created security data filters for that and then we also wanted to separate for Projects/Demands so we tried by controlled by reference option giving pm_portfolio table for two differe...
I have set up my email account successfully on my PDI. Tested connection and it is working fine. But when I to send email to PDI for my inbound action, gmail says address not found. I have checked email properties. I cant seem to figure this out.
In mail script csm ootb this is written below the link creation. I would be really helpful if anyone call tell me whats happening in Layman term.Thank you
I created a notification and specified the HR task for the table. I want to include a hyperlink directly to the task in the Message HTML. How do I set up this hyperlink?
I have two fields start date and end date for my table.I wanted to write an onchange client script such that upon selection of both dates the difference in dates should be auto populated in no-of_days field which is of type integer. For eg:If start d...
Hi everyone,I can share the reports I’ve created on the portal, but I want to make sure users cannot access the back-end The goal is for users to only view the reports without being able to edit them or directly access the back-end.Thanks and Regards...
If a group has child groups, don’t deactivate it (parent group).If a group has a parent, don’t deactivate it (child group).Only deactivate standalone groups (no members, no parent, no children).
Scenario: When a request is sent for approval, for "group approval" approver, multiple individual record is created in "sysapproval_approver" table to each member of the approving group.Problem statement: When a member(i.e. user 1) of the approving g...
Hi, everyone. My use case is as follows. I'm creating a record producer that will generate a HR Case (sn_hr_core_case). The user will be able to add attachments using the standard attachment paper clip. The customer wants me to check (onSubmit) that ...
