Not able to Login in ServiceNow Support
When I try to login into ServiceNow support I get below response.
Forum Posts
Resolved! How do I Display Trigger record details(number ,short description...) on Survey In service Portal?
Hello everyone, I'm trying to show the Trigger Record number and short description on the top of a survey, for example if the survey was triggered by an Incident I would love to see the INC number and Short description at the top, my first thought wa...
Is there a way to seek approval Asynchronously?
Hi all, I'm working on a flow that is triggered from a Request Item (RITM), which contains a Multi-Row Variable Set (MRVS). Each row in the MRVS includes a user (owner), and I want to initiate an approval request for each of them individually.Once an...
ATF - Tests are failing in Cloud Runner but not in local client runner
Hello all, Anyone faced similar issue? Appreciate any help.When I run a test locally using test runner, it works perfectly fine. The same test fails when I run in cloud runner and I can see the screen form factor is different in the fail screenshot. ...
Reload form after abort action
Team - I have been reading the forums and trying to get a business rule to reload a form.What I am attempting to do is;take the code from "Prevent Closure if Child Task is Active"if a user goes to close the problem and a problen task is still open th...
Export Context Menu in List View
Use Case:I want to hide export context menu from my custom tables if the logged in user is not member of a specific group. I have added this line in the Export Context menu Condition:!ListProperties.isRelatedList() && !ListProperties.isRefList() && n...
Log orders in activity through a field's link, leading to form in front-end service portal
Hi!I have a question regarding our decommissioning process, which is a custom process. So there is parent table called 'decom_decommission_task' holding the main order and then there is the child table called 'decom_decommission_task' holding the act...
Issue: Background Task Cancellation and Multiple Task Prevention
So I'm creating a background task which will be long running and the users will be seeing a progress bar which clicking on sync. It runs in the background perfectly however I'm unable to find a workaround to cancel the task.This behavior is problemat...
Custom UI action not working on FSM workspace
I created a custom UI action: requested raised and configured in both workspace and native UI. but the custom ui action is not working either on workspace/native UI.issue: even after clicking OOB 'save' or 'update' action on workspace, the server sid...
how to export more than 10000 records in servicenow without changing system property
Hi everyone, I'd to export more than 10000 records into one excel or CSV file without changing system property.Now the Export Row limit is 10,000. Is there a way to cheat ServiceNow and manage to export more than 10000 records at one time? Thank you ...
Order Catalog Items from Virtual Agent
I need to create a virtual agent which will help raising request from different catalog items. Do we need to create different flow for each catalog or is there a way to use them in one place. If yes, then how can we, I used OOB 'Request catalog item'...
Default filter for a table
HI Community, I am trying to add Default filter for a table. I know this can be done easily from Module link. But, I would like to add this filter even if someone opens the table by typing tableName.LIST. For example, if someone types CMDB_CI.LIST, i...
Container Split not working on Catalog Item Variable Set
I have a variable set on a catalog item that has a container start, container split, and container end. The variables are not behaving as expected though. I want the checkboxes on one side, and the string fields on the other, but its just putting the...
ACL
Hi All, I have a request to make a field visible only if the user is having ITIL or admin role and if the class is cmdb_ci_appl, u_cmdb_ci_saas_application and cmdb_ci_service_discovered. I have written an ACL to allow the read operation only if the ...
Journey Accelerator task Due/Overdue Notifications are not triggering
Hi,I am trying to find the job/script that triggers the OOTB 'JA Task Due' & 'JA Task Overdue' Notifications events-sn_ja.notification.duesn_ja.notification.overdueIs there an OOTB schedule job that triggers these events used in these notifications? ...
