I've been trying to activate the Microsoft AD Spoke on my personal instance, but not sure what I'm missing. I've already installed all IntegrationHub plugins required and it's still not showing up. Is it no longer available? See images below.PDI Plug...
I need to hide only "Incidents assigned to your team" widget from "Your Teams work" section in landing page dashboard of service operations workspace.Note: I have taken copied variant of OOB SOW and modified the "SowIncidentLandingPageUtils" UX clie...
Hey everyone,I came across an interesting and somewhat unexpected behavior in ServiceNow and wanted to share it with you. Maybe someone here can shed some light on it or has seen something similar.I was originally trying to create a small helper func...
Hello Guys, I got a problem issue when installing the FSM's Plugins, The Problem is with the API and with trying to Implemente to other Users's (got error 430) Someone noticed this issue and maybe know how to figure it out ? The Version of my Instanc...
Custom Adapter request exception: Cannot invoke "java.util.Map.get(Object)" because "resultMap" is null, i've made a custom adapter to receive messages from third-party and send to va but when its text i'm receiving this error, i think problably it's...
While setting up walk experience I am trying to do skill-based routing after adding a reason for visit and under that reason a skill and under that skill an agent but when we impersonate that agent the request does not get automatically routed to th...
Hi All , can I rename OOTB ui action ? thanks
I have a catalog item (Item1) with 73 variables. Based on the selected Action, if Action = G, I need to display 6 specific variables.I implemented this using Catalog UI Policy with Execute if true and g_form.clearValue('variable_name'). All these opt...
Hi Team, We are integrating ALM (15.5) with ServiceNow, where we the use cases are user provisioning, Role assignment, Project assignment etc...From the given documentation from ALM team we could successfully authenticate the ALM and fetch the tokens...
Hi, I am currently working on integrating SN with email. In this case, I have a group call HR with their group email, I want to make an inbound action to create a custom HRcase record but I am stuck at the action trigger. I want the action to run whe...
Hi Community,I’m building a Configurable Workspace for claims handling and need guidance on implementing the following behavior:Use Case / RequirementsWhen an agent clicks the “Claim” tab, the respective Claim record (contextual to the case/session) ...
We have a requirement related to Knowledge Base (KB) records. In KB record has an Article Type choice field with three values:End User KBGeneral (End User & Tech Team)Technical KBFor KB records with Article Type set to End User KB or General (End Use...
Hi everyone! I'm having trouble with email approval for my ServiceNow registration. I have one Email Script record and one Inbound Email Action record: Email Script: (function runMailScript(current, template, email, email_action, event) { var ...
Hi All, While working on one custom widget, which show all catalog items Connected to Topics. I see while we click on Popular Topic, It takeus to "emp_taxonomy_topic" page. But in the Widget, nothing is directing to this page.can someone help me to u...
Cannot close the dialog created by the UI action.ui action onClick:function onClick() { var sysId = g_form.getUniqueValue(); console.log("=== Notification Dialog Initialization ==="); console.log("Incident sys_id: " + sysId); if (g_...
