Greetings, I have been attempting to use an External OAuth Provider to allow access to my SN instance's REST API. I am able to generate the needed token but when making a API request I receive a 401 error. When checking the SN error log I have the er...
I'm not terribly familiar with javascript and I'm wondering if someone can provide a little guidance. I'm trying to update a script previously used to push a different attribute of a group of Knowledge articles. The idea is that we have a new Knowled...
For some reason, Interaction records are not included in the Task table.This makes it difficult to show a Service Desk agent a list called "My Work" where all of their work is actually present. Is there a way to show records from both the Interaction...
Hi, I have an Email Notification which is sent to the Group XYZ. How can I get the User's Name of each member in the group XYZ so that I can start the notification with a personalized greeting for each. Is there, for example, a field that I can use...
Hello Community, I would like users who are members of 'Generic Group' and are currently logged in to have access and to be able to see all the Assignment groups available on the Incident form. On the other hand, if a user who is currently logged in,...
Scenario: Configure ServiceNow API (London release) to accept AAD authenticated tokens for ID verification Setup: Using a brand new dev instance, used out of the box Azure AD OIDC config, added my Client ID and Client Secret from my Azure AAD Applica...
Hi,I am looking to have 12 hours by default in a glide_duration field.I tried, default value:"1970-01-01 12:00:00""14400000""setDisplayValue('3 04:30:14')""javascript:setDisplayValue('3 04:30:14');"On the wiki, it is mentioned I didn't find the answe...
I have an iframe that contains a UI Page. I would like to take this iframe to add it to another UI Page. The reason I want to do this is because we have stood up password reset and those UI Pages are locked down out of the box. I would like to add so...
Hi, I am setting value of choice field in transform map with script as below but it is not working it will set value as 2-Medium always . (function transformRow(source, target, map, log, isUpdate) { if (source.priority== 'High') { target.priority ==...
Good morning everyone. I was wondering if it was possible to add activity logs (i.e. - Additional Comments or Worknotes) to the configuration items. The reason we would like to have this feature is to keep track of work that may have been perform...
Hi guys, Can attachments submitted on, e.g. customer logged RITM records, be saved to a SharePoint site, with the relevant link to this SharePoint file then replacing the attached file in SN? If this is possible, would IntegrationHub provide this sol...
Hi all, My requirement is on “sc_task” form, when record gets created then based on location of “Requested for” I need to set the Assignment group. I tried to achieve this as below: Get location of “Requested for” in a field say “u_location_of_reques...
Hi All, What does Timeline [sn-component-workspace-timeline] Ribbon component displays? I created following ribbon component but it always shows 'No configuration available' Thanks, KUMAR
Good morning,We have a section on our ServiceNow instance where users can select a training course from a dropdown list, in this case Excel.Currently the Lookup Select box has a reference qual containing u_type=excel so it filters on Excel only which...
I have created a form in that I have added few fields in that I have created "Account" , "Display Name" & "Name" Fields. In this I need help whenever I request new project I will select "Account" field and fill " Name" Fields. So, here I need to auto...
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