Hi All, I'm trying to create an UI Action for the approvals table, but I have a problem with the condition. I wanted that my "approve" button shows up when his number start by "PRI". The current condition is : "current.state == 'requested'&&sysapprov...
Has anybody been able to figure out how to leverage User Criteria on service catalog variables? I've searched and I've seen people ask the same thing several times but no answer has been satisfactory. As an example, being able to have a laptop with a...
Hi, We are migrating our old CMS portal to ServicePortal.We would like to keep the same url and allow re-use of links.We allowed content_page on old CMS for example to display directly some catalog item form (ex xxx.service-now.com/portal/test) With...
I am trying to create a database view on one global scope table and one scoped application table, but I can't get it working... First of all is this possible at all?Since I wasn't able to make it work, I have tried to see what will be the output of t...
Has anyone been able to leverage the creation of a Dynamic Filter Option on a Choice List? On a users HR Profile, they have a "Program" field which contains a list of X programs. A user is only able to be a part of 1 program. I have a requirement, f...
Trying to use "flow designer", or I should say, required to use flow designer for something in particular. Hitting a roadblock (again) on something that is usually very simple to do in workflows. Modifying a string variable (comment field) to inclu...
hello Community,Please help me to resolve with kb use count issue, As far as I understand thatin (Kb_use table)Whenever a user attach the article to the incident, at that moment a record will be inserted here with Used column as True, also with user ...
@asifnoor Could you please help how to send notification through events to group members only Thanks, Nagesh
We are looking to use Azure AD for authentication with user provisioning to be done by Azure AD.Having set this up in a test secondary AAD directory, we have found that users in that AAD cannot authenticate.What we get returned when testing the authe...
I have a Test I'm trying to create that simply impersonates a user, then opens a Catalog Item and submits the form. All is working fine up until I get to Submit a Form(SP) then it hangs. I think I'm doing everything correctly by selecting Here is a ...
Hi there,Following the great article of bradfordshelley, I set up a solution to send Outlook invitations from a custom table records.However, I don't understand how we can handle responses, I would like ServiceNow to get the answers (refuse/accepted)...
I want to create "Resolve", "Update" and "Close Incident" button or link in Service Portal for User to able to Resolve or Update or Close there own Incidents. There is no such option OOTB in Portal. How can I create Buttons or Links in and Portal pag...
What this means? Is it something wrong? or can be ignored?
Hi All,I am looking to create a workflow for Incident Management, however I can't find the Incident Management Workflow under the Workflow menu? Please help me locate this... Also once I have build out the workfow, please help me locate the place to ...
It seems there is a character limit on the group name in Service Now. We are loading groups and users via LDAP, and if a group name happens to be longer that 40 characters, it gets truncated in the UI, as below The full name of the group in AD is ...
