Hi everyone, I have been trying to test a story in ATF where I need to Click on Lookup for list button in Configuration item field of Outage form to check the number of records shown in List after clicking. Does anyone suggest a method to achieve thi...
Hi All, I need to expand the below help text till the end just like short description. But the type of the variables are as follows: Open on behalf of this user - Reference (User table) Short Description - Wide Single Line Text Please help. Thanks, ...
I have to be doing something wrong that someone will see here. Here is my scenario: A user receives a notification from ServiceNow and has the option to click on a mailto link to send back and kick off an inbound action, similar to the approval email...
Hi Anonymous, I am trying to understand how the service portal OOB Login widget is validating users and returns responses. So far, I analyzed the default login widget. I found an angular HTTP post request is being submitted along with the username an...
I'm setting the params on a SoapMessage and I have one case where one param declared in my soapmessage may consist of the markup for multiple child elements. SoapMessage: </Narratives> <EventValues>${event.rows}</EventValues> <Polices> The data may l...
Trying to import a js library to use with a widget on the service portal, what is the best way to import the library and reference it within the html. I've tried "<script src=.." but it doesn't seem to work
Hi All, I am new for portal development. I need your help in changing the landing pages for search in custom portal page. When I open the article from home page (screenshot 1), it is opening in ar_kb_article custom page (screenshot 2). But when I cli...
Hello All, We have SCCM 2016 integration/plug in in place. The requirement is to clear a value in the target table before one of the data sources and the transform map runs, so that transform map can populate that value as a new value every time. I c...
I'm trying to write a script to set Priority on Service Catalog tasks. We have a form that asks about Impact/Urgency and when I tried to set Priority with a script, nothing happens. Originally I tried to just set the Impact and Urgency with my script...
I am searching for a way to add an attachment using ATF. This is the script I have used : (function(outputs, steps, stepResult, assertEqual) {// add test script herevar t = steps('5311cd384fdd1bc4e72f029d0210c777').record_id; //sys_id of the change ...
Hello,I'm currently using the ATF module to test my incident forms and I would like to test the "manage attachments" area.However, when I go to add a test step I can't to find the option which allows me to do this.Any ideas?Here's a screenshot of the...
What is the use of answer variable?
Hi I have a Workflow that contains multiple approval activities. Approvals are generating via script, now our client wants to skips if the Approver approves in First Activity then we want to skip the second approver if it contains the same approver. ...
What with the changes to the SN licensing model, we are having to be more careful in how we provision roles for our fulfillers. I have a number of them that require Read-Only access to our Instance, and to provide that for them it was easy enough in ...
Hi, is there a way how to set scroll position (scrollTop) using client script on form? The problem is that when I try to execute .scrollTop() on window object it returns undefined. Maybe it is connected with height of body – which is 100%. Does som...
