Hey all, Instead of linking to all catalogs when clicking on 'Request Something', I want to link directly to a specific catalog. Currently I have an icon link which links to all catalogs. I am creating 3 link buttons below this icon link, and I want ...
Looking for the best way to pad the source value to ensure that the target value is 5 digits, I attempted using the script below: var location = source.u_location; for(i = location.length;i < 4;i ++){ location = '0' + location; return location;...
I know that this is one of those types of things that aren't a big deal, and honestly I can deal without it, but it's driving me crazy not to be able to do this the way that I expect. I've read a lot of posts here in the community, and on the interne...
Is there any functionality in scheduled reports that allows you to send multiple reports in one e-mail, but also in one document, rather than say 20 separate pdf files attached to the email. This would be either in a dashboard format or simply page a...
I have been asked to create a report showing all Assignment Groups that a task has been assigned to. For example: SCTASK0010001 is initially assigned to "Group A", then is assigned to "Group B", then assigned back to "Group A". I need to show all th...
Hi All,I have one requirement as below,Based on my workflow stage i need to make all fields readonly in one shot. But it should not make readonly on sys_created_on,sys_created_by,sys_updated_on and sys_updated_ by.I have used the below code. But its ...
Really simple answer i expect! We have instances where a users email domain will change. I want a business rule to fire when the email address changes to a specific domain and when it fires, it sets certain fields. Using the filter conditions with a...
I need to parse the current URL in a Service Portal-specific catalog client script. How is it possible to get the current URL? I have tried to use document.URL but it doesn't seem to work. I'm on Madrid release. Any ideas?
Hi All, I have a crerated page and I created 3 widgets in that page now I want to refresh the particular widget when I click on the search button
Change the labels "true" and "false" to the text required(Eg. "SLA Met" and "SLA Not Met")
Hi there, I have cloned the OOB SC Catalog Item Deprecated widget and using it to show a record producers in portal. So far its working fine. But the "Add Attachments" section of the widget is not working. Whenever I am trying to attach any files the...
G'day all, I'm trying to integrate two SN instances such that as soon as an Incident record is created in instance 1 it should also replicate in instance 2. For instance, if I've created an Incident INC0001 in instance 1 then it should also be visib...
Hey SNC,I need some help with a record producer script. My case is the following - I have a record producer which is on the cmdb_ci table. I am asking a few questions:1. what action you want to take (options here are a):new , b):remove asa): new - it...
Running on London Patch 4 Hot Fix 2.Created a new inbound action to create a request ticket based on specific criteria.It has been set as the lowest order inbound action and the "stop processing" check box has been selected.There are no other inbound...
I have created a scheduled script to run a discovery process every 1 hour. However, I see that every hour, this script runs 10-15 times, at the exact same time. Is this behavior known ? If so, how can I prevent this from happening ? [TIA]
