Hi all,I need to set the help text for a field in Request form as we have more information, help text in Record producer variables.I tried to configure label added the text in help box but it is not working.Please anyone sort it out.Thanks,Subramani....
Hi All, In my scoped app I have a logging system for debugging etc, that regularly outputs an encoded query to say "Found x number of records matching condition y" in combination with other things. Is there a way to take arbitrary GlideRecord.getEnco...
What would be the best way to disable all fields or make fields read only at form and list view level? When a record reaches at one stage, I want to make all fields read only and only admins should be able to modify them. What is your suggestion to i...
Hi, I need some assistance on creating a dynamic table from an array. I want the configuration item to be a fixed header and the elements to be the custom headers with the state below. The script so far and outcome: var arr = []; var ga = new Gl...
Am writing what I thought would be an easy business rule to copy the data from one table to another, but am having some issues. Table 1 contains a custom field named u_vendor_tier_score (string value) Table 2 contains a custom field name u_impact sc...
I have created a scheduled job which should run periodically and check the DATECLOSED time on my form. As per the requirement it should change the state to closed when the DATECLOSED is today. Given below is my script : function checkDate(){ var Toda...
When experimenting with application views in your instance, using $m.do will transform your desktop into an impersonate-able "mobile view". But, reverting back to desktop view can be rather tricky. After your main url (https://dev#####.service-now.co...
We have a scenario where we need a workflow to pause until at or after the next occurrence of 4:00 AM. When a network account request is completed, we want to wait until after the new user record is inserted into service-now (4:00 AM) before kicking ...
Query Base table for information regarding its extended table Query a Base Table - Get a Record/Fields on an Extended Table var grChildTable; var childFieldValues = []; var baseTable = 'cmdb_ci'; //A base table that's extended var childTableFi...
I have an API which I used a user account which I provide the ROLES define in a Role call datadump to execute the API. The roles assigns to this role are: soap_query and itil roles. Im getting the following error {"error":{"detail":"User is unauthor...
Hi All, I need to fetch requested item variable's value from requested item table via script. From the above image, i need to access the value which i have marked.Thanks & Regards,Kaka Nayeem
Hi All, I have a requirement to export all group members with group to excel. How can i achieve this? Regards, Manmath
Hello - I am trying to get a Service Catalog Record Producer. I need to insert a record into 2 other tables with variables from the record producer. I have included what I thought may work, but unfortunately is not working. I am not sure if this ...
i have 2 tables, person and training. the person.person field references sys_user and is the display for this table (Display is checked) the training.person field references the person table (NOT sys_user) the training rec shows the name of the perso...
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