Hi, I am trying to get a column value from a table which I created, u_my_usertable, in SN workflow script task. I am new to SN & scripting, I may be doing silly mistake. u_fileid is a column in my u_my_usertable table. Here is my code. var wfname = w...
Hi Team, I want to display a visual task board on dashboard.Can you please instruct same Thanks, Simha
I want to use a calculated field in the Dictionary Entry. This scripts returns the wrong values. Is anyone experienced with this? (function calculatedFieldValue(current) { var duration = gs.dateDiff(current.startTime.getDisplayValue(),current.endTi...
I am using KIngston version. In our requirement, I have a select box variable with many options in a wizard. Wizard variables are the same as catalog variables. On choosing one option , a label named system and 18 check boxes below it have to be mad...
Hi Friends,What is the difference between Created(sys_created_on) and Opened(opened_at) fields in task table. Both captures the date/time when the record is inserted into the task table. On which field SLA gets triggered and do they have any signific...
I have a UI Action to copy a task. It calls a script include with the following code: var copyToNewTask = new u_task_utility(); var newTask = copyToNewTask.copyTask(); When I try to call the same script include from the mobile agent Action, the sc...
Hello Experts, We have a requirement to create Standard change from problem by context menu. OOB provides two links to create normal and emergency, but not standard change. We have UI action on incident table to create standard change and we tried to...
I should like to search partial text in Service Portal using keyword search control. For example I want to search the CI whose name starts with 'w3server%' instead of 'w3serverX86'. Analyzing the widget 'Data Table from URL definition', the search ...
Hi, How to find is there any workflow running for specific table
We have just started to add articles in our KB and with that we have created categories. We have the following structure:ServiceNow > DevelopmentWhat I'm looking for is so that all articles in Development category only can be read by users in admin r...
Hi Team,On INCIDENT Table, there's a custom field drop-down 'Primary Root Cause' and if drop down value is chosen as 'To be investigated via PROBLEM record' , it automatically creates a PROBLEM record on Resolution of Incident. The problem is if we h...
For change module we have inbound action, which will create change ticket once user will send "BRIDGE CHGxxxxxxxx" in subject. In change we have write ACL for description field, if user have "des_bridge_write" role then only he can update description...
Personally I'd never done it... but I noticed on Patch 4 of Madrid they added an ApproverUtils() SI and it's used on ACLs. Doesn't this defeat the purpose of ACLs in some respects. You can now modify who could/couldn't approve something simply by c...
Hi All, I have to give read-only access to all the tables and write access for a few tables, please guide me on how to achieve this. Example: if ServiceNow has 100 table means 90 tables read only 10 tables write access but it should not use the 'ad...
Hello Community, I have a scoped application in which I have a Client Script and a Script Include. The client script uses GlideAJAX to call the Script Include. If I make the Script Include to be in the Global app, then I can get the data back into th...
