Swap sys_id's for arrays display values I am building a lookup table for approval groups based on the service the change request it for. We can have multiple groups as the approvers but if a user decides to do a insert & stay or change i want to...
Hello, I'm scripting a Scheduled Job. To get a query, I tried using the condition builder to show records where Service End date field is exactly 60 days from today--then copy the query. I saw posts stating to use the Relative operator. It mentioned ...
https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/use/dashboards/reference/r_CustomPublisherExample.html Following this example, how can I get the button color to change when it is selected? So when user clicks "All ...
Hi All, I have a custom table extending Task table. I need to override "Additional Comments" (type = Journal Input, table = task) field length to 255 chars from 4000. Could you please advise how it can be achieved? RegardsRamandeep
I'm new to SNow and trying to update fields ('address1' in this example) in a table ('table1') using GlideAjax upon submission of a Record Producer. Below are my client & server scripts. I'm not sure what I'm doing wrong but when I submit the RP, the...
We are bringing up ATF as part of our Madrid upgrade, so we have brought all of our PDIs to Madrid but our prod and sub prod instances are still on London. What we encountered was that two of our PDIs have the same problem with configuring test step...
Hi All, I'm working on a script for Database records stored in the CMDB. In the CMDB we have two tables I'm focusing on both: cmdb_ci_db_mssql_instance(Parent) and cmdb_ci_db_mssql_database(child) This parent/child relationship is set on the cmdb_rel...
I just created a simple onLoad script to check and set a form view on an Incident. // Simple onLoad script function onLoad() { var view = getView().toString(); if(view == '') { switchView('section','incident','mobile'); } return; } M...
Hi all, I'm trying to set up a scheduled REST call between ServiceNow and Azure but I can't work out how to get the authentication token so I can use that to complete the request as expected. This is the code I'm using at the moment: var tenantID = '...
Hi, I need to open an incident through REST API. I've an account with "web_service_admin" permissions, but it's not enabled to write into "Description" field of the incident. I can't have an "admin" role to use this webservice, but I need to set a va...
Hi. I have a requirement to remove the 'Show activity stream' button on the form and on the list for a specific application. I tried setting the following system properties to false at the application level. glide.ui.activity_stream.list_button glid...
Hi All, We are trying to use the Password Reset Application, when user resetting their password is there any way can we validate the new password with previously used six passwords. we want to validate the new password with previously used six passw...
I need to download all active incidents of the incident table in the xlsx format ,When a button is clicked.Need to do this in ui page..
Hi guys, I have the following problem: I´m using the method getGlideObject() to get the value of a glide date/time field in order to check if that time falls within a schedule I have created. When using the method, It adds 5 hours to actual value of ...
I have a requirement to create 21 tasks for different teams, I am using a workflow for this. These tasks all have to be completed at different times, before a set end date. I have read through all the different posting here and have tried most of the...
