This question is similar to the one asked here Don't allow case to be submitted to empty assignment group but the organizational groups that we have tend to have at least one member in them to allow them to see all sub groups work when looking at "My...
I just increased the max length in Table { Email [sys_email] }to 255 and then to 1000 still in my email logs the subject line message is get truncating . Am i missing any thing ...plz help me out guys Thanks&Regardssandeep
We have built a scoped application that is extended off the task table. However, we are unable to send emails for anything submitted. I am seeing multiple things to get this done and it is causing confusion as the the correct way to get this done. ...
Hello! I have a catalog item workflow that needs to populate the short_description field. The script is: task.short_description = "This is a request for " + current.request.requested_for.toString(); However this is not working. The fields (ex. Reque...
I need to create a report that shows how many RITMs (Not REQs) that a certain user either approved or rejected in 2019. The approval would come from a setp in the RITM workflow (Approval - User). I would need the RITM number, Short Descrtiption, Appr...
I populate this OpenAPI content. On select setODLCertificate operation request body input is understood as plain string, not object with string named aaa-cert. When name of property is aaacert it works ok. How to fix this problem? { "swagger": "2....
I'm working with the new Multi-row variable set in the London release and doing some workflow scripting to create a task description that contains all of the rows from the variable set. I have a script that works for what I'm trying to accomplish, b...
Hello team, Today, while working on ACL, i came across below and looked strange to me. Please have a look: Though record level ACLs failed, access granted as seen above. Also, whats the cached results in ACL? Could they go wrong based on the last ...
Hi All, I have created a UI action in Scoped Application to show on the Case form when the 1st Task created is moved to Closed state . This UI action should only be visible when Step 1 task is closed . I am making a call to Script Include to query ...
I need to make active, priority and state fields read only in list view of the problem records, how can i make it without using ACL's.Thanks,Jayanth
Hi folks, Thanks for being helpful as always. This time, I was wondering if anyone could point out a report chart colour question. I have reports based on Incident table that do not reflect the correct colours based on Color Definition. e.g In 'Cha...
Hi All,In Incident form we have configured 3 fields Names are shown in screenshotand we have created one table as belowhere we want like based on Business technology Service , Service Area dropdown should populate, ...
I have a reference field pointing to table B on table A. On table A and B I have Company field. When user Opens a form to submit a record on table A, they see a reference field of table B. Now that reference field should have two qualifiers active = ...
Hello Experts,We put the incident in Awaiting User Info state when we need information from the user and send the email to the user requesting for further information.When the user replies to the email, the incident state remains in Awaiting User Inf...
I am trying to create an application with a default view & 2 other views. Suppose I change the view and then try to create a new incident, the incident form should open up in default view only. How can I achieve this ?
