Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! CMDB Tables and Related Lists

I have a custom table  called Network Circuits that is an extended table of cmdb_ci -> cmdb_ci_hardware - > u_network_circuit.  I have another CMDB table (out of the box) called Routers that is an extended table of cmdb_ci -> cmdb_ci_hardware -> cmdb...

kemmy1 by Tera Guru
  • 4423 Views
  • 5 replies
  • 1 helpfuls

Resolved! onChange Client script ignores empty field

Hey guys, I'm working on a client script that clearValue()'s fields below a given field on a form. I'm using an onChange script but have an edge case thats giving me some unexpected behavior. The targeted field is a reference field, but if the user m...

Business rule for clearing a value is not working

  I created a catalog item that has a variable called New Information Needed (this variable is a type = Yes/No). That variable is a Yes/No variable type and is REQUIRED. That variable is only visible on Task # 2 in my workflow which has a Rollback ...

find_real_file.png find_real_file.png
Cupcake by Mega Guru
  • 5697 Views
  • 22 replies
  • 4 helpfuls

Using External JS editor with ServiceNow. Can it be done?

Hello,It is NOT my intention to offend anyone, includding the creators/integrators of the ServiceNow SyntaxEditor module. It is, however, my opinion that it is a mess ineficient, and I believe that up to 80% of my frustrations as an ESS Helsinki+ por...

claudius by Tera Contributor
  • 3842 Views
  • 5 replies
  • 1 helpfuls

Resolved! GlideAjax not working in UI script

Hello, I am trying to call script include function from within UI script (below code between comments "SCRIPT INCLUDE CALL - BEGIN" and "SCRIPT INCLUDE CALL - END" however it seems it is not working as the script include should trigger and event and ...

Milan13 by Giga Expert
  • 3544 Views
  • 8 replies
  • 6 helpfuls

Need to update Opened By in RITM via REST API

Hi, I have created a REST API which is a POST API, and it will create the RITM data in Requested Items list. With these items I need to pass the Opened by name of the person logged in. When I tried to modify the API by adding the "opened_by" field it...

Sheveta by Giga Contributor
  • 2488 Views
  • 14 replies
  • 0 helpfuls

Developer instance stuck on plugin installation

My personal developer instance is "stuck" on the installation of a PA plugin. I see the following messages in the plugin list: Application installation is unavailable because another operation is running: Plugin Activation for com.snc.pa.premium.ppm....

Resolved! Intercepting the interceptor

Hello, I have a requirement to intercept the OOB Create New Change interceptor.  Essentially, I need to ask which company is requesting the change prior to determining if it is a Normal, Standard, or Emergency change type. I tried the obvious changin...

shawnbaar by Giga Expert
  • 3398 Views
  • 5 replies
  • 4 helpfuls

GlideAjax calls using Xplore

I know I can test GlideAjax using Ctrl + Shift + Alt + J, but I really like using Xplore so was hoping someone might have the answer for this.  When I try invoking GlideAjax scripts in Xplore I get the message "ReferenceError: GlideAjax is not define...

Kevin Meier by Mega Contributor
  • 1728 Views
  • 2 replies
  • 2 helpfuls