Hi, I am trying to show Completed Surveys in Service Portal. Can we show it? When I try to enter the URL of a completed survey in place of a new Survey URL, it says survey already completed. I can use the Simple List (OOTB widget) to show the Complet...
We noticed email responses for approval requests allows you to update records that have already been approved/rejected.The out-of-the box Inbound Action 'Update Approval Request' does not handle the exception for when a request is already in 'Rejecte...
Hi there,Is there a way to clear the browser cache through script instead of loading 'cache.do' page manually. Can somebody please help me on this?Thanks
Some of my client/UI scripts are stale whenever we deploy to production, breaking some of our data-filling automation. If there's an easy way to flush the user's browser cache through a simple script or some other mechanism, that would make deploymen...
Hello,How can we apply paging of a custom table in Service Portal?Below is my table script - <div class="tab-content"> <table id="myTable" class='table table-condensed table-bordered table-striped' > <thead> <tr> <th> </...
Hi I exported a html table from a UI page via export to excel button. Client script in UI Page: function exportRec() { var tab_text = "<table border='2px'><tr bgcolor='#33AFFF'>"; var j = 0; tab = document.getElementById('listProj'); // id of tab...
Hi , I am looking fro Date validation in service catalog date fields . 1) Start Date must be greater than TODAY . 2 End Date must be greater than Start Date . I am using the below code but it is not working and giving zero for startDateMs and endDate...
Can anyone tell me how to hide the "Standard Changes" in the Service Portal?These are our Standard Change templates, but we don't want people to use them in the Service Portal. We need to hide them in the Service Portal, but NOT in the ITIL View. I...
Can anyone tell me how to have a Pop-Up message appear when creating an Incident or Request based on Group Assignments? I have a certain group of users that need to be handled differently than others, and I need to create a pop-up message that appe...
I have a data source connection to a sql database. the field on the sql database for 'assigned to' uses the user id's (u_assignedto) of the users as opposed to the user names for the 'assigned to' field. I would like to convert the assigned to (user ...
Hello, please see attached print screen - I need to change contents of the "My Requests" report view on service portal - need to customize data filter and choose particular column to be used. Just wondering if this is supposed to be done via record p...
I like to know how ServiceNow Rest Message handles endpoint with Self-Signed or Invalid SSL Certificate.Because Whenever I use an endpoint with improper SSL Certificate in postman it throws an Error. And it won't work in browser without adding except...
Hi there, I'm working on a custom table with a choice field that gets its options dynamically filled by a Client Script that way: g_form.addOption('<field>', <name of a table>, <label the table>); When I open the dropdown, I see the labels as expecte...
Hi all, Created a View Rule for a new Custom Scoped App I'm doing for a business unit. While the default view is obviously fine, I have a seperate view type for a different type of request that arrives into the team Here is the view rule I made Bu...
I have created a script to cancel and restart a workflow since I can seem to find a way to restart a workflow without canceling all running workflows for a current record. This script is canceling the current workflow, but not creating a new one. ...
