Hi Everyone,I want to use "elevate roles" for "admin role".Should I set the Elevated privilege of admin rols to true?Is there anything I need to consider about this setting?I have multiple persons who are both administrator users and general users.Sh...
Hi All, I have a issue., we have a "status" choice field. We are giving a option to change the "status" to requester in ITIL view. And we removed the options example : when the status is 'working in progress' we are removing all choice values but we...
I have 2 questions about the display field message. 1. Can you format the field message box? Make it smaller (thinner)? And/or make the text smaller? 2. How can you include an embedded hyperlink in the message? I've seen examples of the field info me...
Hi all, We have a number of custom service portal widgets using sp-date-picker. Since upgrading to New York earlier this week, the date-pickers have stopped functioning. When the user selects a date from the picker, the field does not update. Any sug...
Hi, Urgent Help We have a scripted rest API post method which gets a request from another API, based on the request we get we have to do some validation (I used a script include by calling it from scripted rest api & tried to update some fields in a ...
Hi Guys, We have scripted rest API which gets the request from another API. we have to update this request in a field in a table. I am able to get the request details & i can see the request body by capturing in the logs but when i am trying to set t...
Hi all,I have an issue with custom scoped application. When I send a REST outbound message from a Async business rule, things are good and messages are sent from ServiceNow and received at third party. Same when run from after insert/update business ...
Hi there, We are trying to use the Resolve Incident UI action in the service portal form page. Through some research i understand that the UI Actions that have "Client" field checked will not be avaialble on Service Portal. But we have few client sid...
Just been attempting to set up LDAP in my developer instance and it is failing, got this message:-ldap://xxx.xxx.xxx.xxx:389/ Connection timed out, failed to connect to serverVerify server address and port are correct and accessibleI seem to recall w...
Hi, I am having some trouble at the moment getting a g:ui_multiline_input_field that is located in a UI page to render the input field at a particular height/width and was wondering anyone has any pointers on how to resolve the issue. UI Page Curre...
Hi ,I am getting the response when i use curl command curl -H 'Accept: application/json' -H 'Content-Type:application/json' -XGET https://someapi.example -H 'authorization:token' , for this I am getting the response.But when i use it in javascrip...
PROBLEM Statement: How to upload WSDL file to SOAP message(No End Points Given).A WSDL file in local Drive needs to be consumed in ServiceNow SOAP message.Hi All,Greetings !!I have a requirement to integrate CUCM (Cisco Unified Communication) to Se...
While using the Workflow REST Activity (introduced in Fuji), I am getting the following exception :REST Web Service invocation failed with status code: 0 payload: errorMessage: java.lang.IllegalArgumentException: host parameter is null. What could th...
I have a design that I need scripting help please. On the Knowledge Base [kb_knowledge_base], when a Manger [kb_managers] adds one or more managers, I need a business rule that will determine if the user(s) being added only have the 'certification' ...
Hello, I have a UI action that creates a new record in a new table, it then copies all of the old info and inputs it into the new record. However, I would like the attachments to transfer as well. How can I achieve this? Here is what I have so far:...
