Resolved! UI Policy for check box variable isn't working
Hi, The Catalog UI policy isn't working on Record producer for check box variable where as same UI policy is working as expected on Kingston Version.. Thanks
Forum Posts
Duplicate Catalog Item in Service Portal
While setting up the Service Portal, I am having an issue with a single Service Catalog item being displayed twice. I have verified that only one item with that name exists in the Catalog and both items point to the same sys_id.Does anybody know why ...
Resolved! need to get entire details about a incident
Hello Guys, What i want is ::> Need entire details about a ticket in "Script-background", All details like [ Child ticket, assigned to, Assigned group, summary, create on, and so on...... ] Below code is not even showing me "Script-background", but ...
Resolved! How to overwrite ACL making all fields read only depending on condition
Hello, below ACL makes all field read only upon given conditions. However I need to "overwrite" this ACL in order to make some of the fields (additional comments, work notes, watch list, work notes list) editable but don't know how. Tried to create s...
Resolved! GlideDialogForm - Warning on Save
We have a custom form layout that contains only the fields relevant to resolving an incident. I have created a UI Action that brings up this form:function showMyForm(){ //Get the table name and sys_id of the record var tableName = g_form....
How can i order a choice list using the Sequence number Not the Value per OOB specs
We have this issue: Customer wants the choice list value to have 'Other' always at the bottom of the drop down. Case in point: Subcategory: Fruits Choices: Apple,Banana,Cantaloupe,Orange,Kiwi,Mango,Other when you have a form and the drop down for the...
Best way to handle and show markdown files as knowledgebase articles
Hallo everybody, we want to check how to show markdown files as knowledgebase articles in servicenow. We have a folder in GIT that contains some 4-5 markdown files + resources like pictures. We want to import that fold in servicenow and show all mark...
Attachment auto convert from any format to blob format
Hi All, I am trying to auto conversion of attachment file of any format to blob format in Service Portal form but I don't know how it could be done Can Anyone help in this? It would be more helpful for me Thanks
Resolved! Label as Link
Is there a way to make the label of a field be a clickable link to a record? For example, I have a child record, and I have the number of the parent on the child like so: Parent Record Number: TST-01-01 I would like the label, "Parent Record Number" ...
How to place a unique index on two fields in a table.
I have two the fields field 1,field 2 in a table.I want to keep unique index on those two fields..How can we achieve this?
Resolved! current.assignment_group is not working in Business rules
Hello Guys, can you please suggest what to do here, in the below code so that things will work fine again . My Code : var grProblem = new GlideRecord('problem'); grProblem.initialize(); grProblem.setValue('short_description', 'PRB generated from P...
Resolved! Using loop to update record via GlideRecord
I have 3 custom fields in the sn_hr_core_profile table. The details are as follows: 1. u_org_1 (Reference to can_department table)2. u_org_2 (Reference to can_department table)3. u_org_3 (Reference to can_department table) I am running a background s...
Isolate Script
Hi All, We created two UI Actions with same script one with Isolate Script false and others with Isolate Script true. The one with Isolate script true is only working. May I know what exactly this Isolate Script is? Note: The both UI Actions calling ...
Resolved! Global objects and variables
Dear experts, Can someone help me with a reference which lists ALL the GLOBAL VARIABLES AND OBJECTS that can be used in Now platform while scripting? Also with documentation where they can be used - on Business Rules, Client Scripts, ..... Hope y...
Resolved! Can any one guide me how to crack service now admin ITSM interview? I completed the service now training plans.? Still in confusion on how to prepare the incident,change,problem management?
I am new to service now and I completed the service now learning plans. I have an interview on ServiceNow Admin role(ITSM) incident Management, Change Management, Problem Management. Can anyone suggest me how to prepare or crack the interview.? Thank...
