Hello,My objective is to add a "password reset" link in this pop-up it comes from the CSM or CSP portal (it same fonction) when you click on login when you are disconnected from the portal for CSM, the name of header is "CSM Stock Header"the line for...
Create Change Request and then Click Change Tasks -> New. How to hide Close Task button on Change Tasks when State is New record?
Question1: I am trying to access sysparm_query parameter from the url in the client script. I know I can use document.URL.parseQuery() and access the sysparm_query key value from the dictionary. sysparm_query=active=true^location=abc For above exampl...
Good afternoon everyone, Does anyone know if it is possible to restrict the requested item and the catalog tasks associated with the requested item to a certain group via ACL's? I tried a table level and row level ACL but that did not work ...
Hi Developers, I want to know why the user account is locked out , it is due to invalid password given by them or any other reason. And where it is written that if the user hits more than 3 times , then the user will be locked out. Meanwhile i saw th...
I'm trying to complete the risk assessment bit for a standard change via the REST API. Creating the change is no problem, and I can GET the change. But when I do a PATCH /sn_chg_rest/change/standard/{sys_id}/risk as described at https://developer.ser...
Hello I want to restrict bulk update of one field in list view. But I want to allow users to update only one record in list view at a time. If he/she uses to update multiple records in list view it should not be allowed. Can somebody please help in t...
We use the Service Portal quite heavily. We have a lot of Catalog Items on it. For efficiency sake, we have a Variable Set that we use in the majority of our Catalog Items that returns a bunch of information about the Requestor and their Manager. ...
Hi community,Is there way to add a hyperlink to a label field on a catalog item form? Our use case is that we have a checkbox that asks if the user accepts the Terms & Conditions. We would like to have Terms & Conditions hyperlinked.I am currentl...
Hello - We had created a few different Before-Query business rules for a few specific Assignment Groups, (non IT groups using ServiceNow). The business rule will only show those specific groups incidents that are assigned to their group. We origin...
Hello everyone, I am a bit rushed and having trouble modifying this script to behave the way I want. I have a business rule that I need to query the cost plan table which works, and set the custom funding state field to a certain value. The issue is ...
We're looking at combining our Survey email with our Incident has been closed and our Ritm has been completed, emails. Our management is wanting 1 email to be sent to the customer and the survey to be included. So basically, on every closed inc...
On a portal widget we have a 'work email address' field and an 'alternate email address' field. What I am trying to do is if 'work email address' field is blank then 'alternate email address' should be mandatory. How do I do this?
On a Knowledge 19 lab for MetricBase, at one point I had to use the following link: https://ccw0446a-113.lab.service-now.com/sys.scripts.do?action=run_module&sys_id=58a6604513255300178e7f176144b0f6 I don't quite get what happens in the background for...
