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Forum Posts

Can we show completed surveys in Service Portal?

Hi, I am trying to show Completed Surveys in Service Portal. Can we show it? When I try to enter the URL of a completed survey in place of a new Survey URL, it says survey already completed. I can use the Simple List (OOTB widget) to show the Complet...

mdash by Giga Guru
  • 2323 Views
  • 4 replies
  • 2 helpfuls

Is there a way to force a browser cache refresh?

Some of my client/UI scripts are stale whenever we deploy to production, breaking some of our data-filling automation. If there's an easy way to flush the user's browser cache through a simple script or some other mechanism, that would make deploymen...

ngcortes by Kilo Contributor
  • 4774 Views
  • 4 replies
  • 2 helpfuls

Resolved! How can we apply paging in custom table in Service Portal?

Hello,How can we apply paging of a custom table in Service Portal?Below is my table script - <div class="tab-content">   <table id="myTable" class='table table-condensed table-bordered table-striped' >       <thead>           <tr>             <th> </...

Export to excel button on a UI page, how do I export a html table containing more than 2000 rows from a UI page via 'export to excel' button?

Hi  I exported a html table from a UI page via export to excel button. Client script in UI Page: function exportRec() { var tab_text = "<table border='2px'><tr bgcolor='#33AFFF'>"; var j = 0; tab = document.getElementById('listProj'); // id of tab...

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Resolved! Service catalog Date validation

Hi , I am looking fro Date validation in service catalog date fields . 1) Start Date must be greater than TODAY . 2 End Date must be greater than Start Date . I am using the below code but it is not working and giving zero for startDateMs and endDate...

ragz by Tera Expert
  • 4263 Views
  • 7 replies
  • 3 helpfuls

Resolved! Service Portal Standard Changes

Can anyone tell me how to hide the "Standard Changes" in the Service Portal?These are our Standard Change templates, but we don't want people to use them in the Service Portal.   We need to hide them in the Service Portal, but NOT in the ITIL View. I...

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Resolved! Conversion of User ID to User Name in Assigned in Transform Map

I have a data source connection to a sql database. the field on the sql database for 'assigned to' uses the user id's (u_assignedto) of the users as opposed to the user names for the 'assigned to' field. I would like to convert the assigned to (user ...

Okey_O by Tera Contributor
  • 3540 Views
  • 4 replies
  • 0 helpfuls

Resolved! How to change contents of "My Requests" in service portal view

Hello, please see attached print screen - I need to change contents of the "My Requests" report view on service portal - need to customize data filter and choose particular column to be used. Just wondering if this is supposed to be done via record p...

Milan13 by Giga Expert
  • 6323 Views
  • 4 replies
  • 5 helpfuls

Rest Message with endpoint having Invalid certificate

I like to know how ServiceNow Rest Message handles endpoint with Self-Signed or Invalid SSL Certificate.Because Whenever I use an endpoint with improper SSL Certificate in postman it throws an Error. And it won't work in browser without adding except...

eswarijk by Tera Contributor
  • 6277 Views
  • 3 replies
  • 0 helpfuls

Resolved! After form reload, choice field shows value instead of label

Hi there, I'm working on a custom table with a choice field that gets its options dynamically filled by a Client Script that way: g_form.addOption('<field>', <name of a table>, <label the table>); When I open the dropdown, I see the labels as expecte...

Community Alums by Community Alums  
  • 4907 Views
  • 17 replies
  • 7 helpfuls

Resolved! Setting a forced view via View Rule not working?

Hi all, Created a View Rule for a new Custom Scoped App I'm doing for a business unit. While the default view is obviously fine, I have a seperate view type for a different type of request that arrives into the team Here is the view rule I made   Bu...

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Cancel and restart workflow

I have created a script to cancel and restart a workflow since I can seem to find a way to restart a workflow without canceling all running workflows for a current record.   This script is canceling the current workflow, but not creating a new one.  ...