In our form we have 'Request Approval' button. When user clicks this button what are all the approvalrecords with state = 'Request Approval' has to be updated with state = 'requested'. For this we added below code in 'Request Approval' action.var gr ...
Hi Friends, Could you please help me to find the below solution. My requirement : How to send notifications to users selected in List collector variables on catalog items shown below: below screen is of RITM which shows variable has 3 users selected,...
Hi SN Community, I am attempting to pull in the employeeID attribute from an AD user object to its corresponding ServiceNow user record but without any joy. I have specified the employeeID attribute in the 'Attributes' field on the LDAP Server form,...
Hello All,The requirement is to Explore on time limits for approving a request (reject after certain amount of time ) — If the approver does not approve the request within 5 business days, a notification should go to the approver asking them to appro...
Hello Everyone, I have written a business rule to update a List type field, without clearing the existing values. The following script, returns duplicate values to the field. Please suggest how can I overcome this issue. var users = gr.u_report_...
Hi Team, We have created a custom table. We want to generate a Gantt Chart Report on it. Could you please help me how could i achieve this? Is service now providing any OOB report types? If not, any other external report libraries available? Thanks i...
Hi guys, On agile board we have a list of stories. You can open a story by clicking on a number, which if I'm not mistaken is a glide modal window. We have the same UI actions as on a regular story form, but the save and update buttons here both clos...
Hi, I have updated a scoped app and published the app to my dev instance via studio to as version is 1.7.2 . Before i update the app on prod (current version is 1.7.1) i want to know in case i needed to roll back the changes from Prod instance( onc...
Hi, I'm developing a scope application. As part of the development, I need to add an attachment to a record so that the record and its attachment will be a part of the application. I was able to add the record to the update set of the application but...
Hi All, Suppose i have an active RITM and its 4 tasks. I have a reference field which is auto-populated based on user selected in requested for field. Suppose my Requested For = John and his Location is getting auto-populated once his name is select...
Hi, I appreciate everyone responding to my questions. I have another html / mail script question. I would like to add a thick line to cleanly separate different sections of the report. I can't seem to get it to work. Thanks! This is part of the cod...
Hi, I have created a custom UI Action -List context menu for a custom table. In this UI Action, I've provided a condition to the UI Action. But when condition is not satisfied the List context menu, I can view list context menu action and when click...
I Wants to print current record number inserted in table after click Submit buttonI am new to Swericenow please helphere is code<?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2...
Hi community, Does anyone know if its possible to render catalog variables in the new mobile app? We have a variable formatter that displays on our Incident and Case records in the native UI, when records are created via a record producer and have va...
Hello - I have mail script that populates a table that gets sent out as an email. I need some help formatting the table...it currently looks like this: What I am trying to do is get the Business Impact column to become a row below the associated inc...
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