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Integration Using Service Bridge

Hi Everyone,I have completed Service Bridge course recently, when i was trying to completed lab and created provider and consumer connection i got a pop up with an error message: The OAuth Cryptographic Module has its access policy set to Reject.This...

simmukumari by Tera Contributor
  • 993 Views
  • 3 replies
  • 1 helpfuls

Extracting data from attachments

Hi All,There is use case where user will attach an attachment that may be doc or pdf or png or excel or csv etc. Attachment will be on the incident form, Now we have to extract all the data which is in that attachments, How do we extract data in the ...

Community Alums by Community Alums  
  • 2370 Views
  • 10 replies
  • 0 helpfuls

Resolved! ITOM Pattern.. Issue

Hi @all, YI have to extend the Windows OS – Desktop Discovery pattern to check for Local Disk C usage (free space, total space, file system type) and populate this info under a custom CI class or as extended attributes of the parent Windows machine. ...

Resolved! ITOM POC Help

In My organization I have to create a POCs that ..has implemented ServiceNow Discovery and Event Management.During a discovery run, I notice the following:Multiple duplicate CIs are being created for the same Windows Server across different IP ranges...

Resolved! UI Builder - Custom Component Dispatch Events

I'm looking to trigger a refresh on a list component based on an action that occurs in my custom component. I have a dispatch function that contains a payload object.  I created a ux event for this dispatch action, I added it to my macroponent and I ...

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joshkeegan by Tera Expert
  • 2211 Views
  • 1 replies
  • 0 helpfuls

Resolved! Test 20 Records success but no data in Staging Table

Hello Experts, We are 1) bringing data from a Path .2) Defined DATA SOURCE , and when we 'Test 20 Records' , it shows successful3) But there is no data in Staging table.4) Goal is defining 'Scheduled Import' to run that at specified interval Please s...

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Nisha30 by Kilo Sage
  • 2033 Views
  • 15 replies
  • 5 helpfuls

Resolved! Regarding Instance

I am getting  The instance is offline. Please check again in a few minutes. what does it means can i get my previous instance back

Recent Tasks in Service Operations Workspace

When the Service Desk agent raise an Interaction record in Service Operations Workspace, they are given the option to view the callers recent tasks. (Image attached).When you click on the option it displays cards that show the records they’ve raised....

Amith6 by Tera Contributor
  • 1547 Views
  • 4 replies
  • 0 helpfuls

ATF in Service Portal – Handling Custom Widgets

Hello SNC Consulting Community,I am currently working with ATF (Automated Test Framework) in the Service Portal. Standard use cases are running smoothly, but there are challenges when it comes to custom widgets.In this case, there is a custom widget ...