Hi, Is there a way to add tool tip to a Survey Question just like we can in Catalog Items? I can see a field called description, but it displays the whole text and makes the survey page lengthy. P.S. We are using Survey Designer. Thanks
I have created a table in which user can change their department by entering their present department and new department. I have a requirement that when user submit the request then their manager's approval will be trigered and after the manager's a...
Hi Folks, We have integrated SQL anywhere using data source. We are trying to leverage "Use last run datetime", so that we could import delta values only after the first time load into the import set table. The problem is that in SQL anywhere the da...
Hi All, I'm fairly new to ServiceNow development, but I have been tasked with getting old data in a field to a newly created field on the same table. We want to copy the old "End Date" which is a Date/Time field, to the new "End Date" field which is...
Hi, Can anybody suggest what are the pros and cons of Survey Wizard over the new Survey Designer. I can see some obvious drawbacks of Survey Wizard. It does not have attachment variable type, does not render checkboxes properly, even lengthy charac...
Hello, Once we submit the request RITM generated but when we open the RITM we see all the variables i wanted to view only specific which selected by user. For Catalog Task i am able to select under Workflow Catalog Task variable editor but how t...
We have a requirement that users are able to request a catalog item on someone else's behalf. The particular challenges we have are that it has to work on service portal, and we are using domain separation so the domain of the REQ, RITMs, and TASKs a...
I created an SLA that must obtain results for "task_sla" records that have been created before the creation of the SLA. Therefore, I created a background script that fills in most of the fields from the task_sla record. However, I want to fill in t...
Hello, We have a list collector in place which is referenced to User Table now the issue i need to display only users whose domain is TOP/chez & Title is IT Manager (Title field is under User record) Please help me on this
I am looking to enhance the ServiceNow "On-Call: Assign by Acknowledgement" workflow to also support calling the on-call individual's sms phone if they've so opted in their profile; the thought being it would read them the task short description and ...
I created an item for my portal and have populated it with the variables I need to collect data from users. However, when I created a UI policy to show/hide variables based on other field values I found that I could not locate the variables in the UI...
Hi All, I ran into an strange issue. I have created a Application scope and from that Application scope i have added a field to the Table which is in Global Application scope. Now I want to delete that field but I don't know for some reason i was una...
Hi all, I have a requirement that if a task is closed complete, next task should be created. If not RITM should be closed incomplete. How to configure workflow for this? Thanks in advance. Regards, Vikram
Hi! If someone has it, could someone share code that I can use in a background script that will list all the available methods for a given class? I know this existed but I can't seem to find it. I really appreciate it. Thanks!.
I have built a new OOB Jakarta Instance.I would like to copy all scheduled reports from our test environment (on Istanbul) to this environment.Cannot use Clone as we are building new environment from scratch.I have read about exporting single report ...
