Hi, On any form ATF test, is there a test step to validate two or more fields values for dropdown fields? I'm aware we could choose the test "Form>Field Values Validation" or "Server>Record Validation" but this only confirms values on a specific form...
Dear all, I have apply a reference qualifier to task table in order to filter them based on certain criteria, this works ok except that if I select a TASK and try to assigned a parent, then from the filter list I can see the current task I am assigni...
Gday all. I'd like to know more about how some organisations maintain outage records. From what I understand, outage records typically represent an outage or impact to a service, planned or unplanned, with a target audience from the IT department out...
Hi All i have a catalog item which has 7 varibles and based on one variable(Lookup select Box) type field other two fields should auto populate Category(select box) and SubCategory(select box). in portal end it is working fine but it is not showing v...
Hi, I want my Assigned To field on my incident form to always be limited to the group members of one particular group. I tried using the script include from this community post but it is not working for me. https://community.servicenow.com/community?...
Good afternoon, This is probably pretty basic but I just wanted to check. I need to add two fields to the sys_user table which only show when company is X. UI Policy, all good. Now I want to set it up such that if the company is X, only users with ro...
Hi, I would like to create a Business rule to allow acces to particular RITM to a particular role To be clear, role "onboarding_user" must only see the "Onboarding" requested item. This is my Business rule: Query Table: sc_req_item Conditon: current....
function onCellEdit(sysIDs, table, oldValues, newValue, callback) { var saveAndClose = true; //Type appropriate comment here, and begin script below if(newValue != 'abc'){ alert('allowed'); saveAndClose = false; } else { g_form.setValue('u_sta...
Hello all, I am developing in Madrid. I wrote an outbound REST API to an endpoint that is NOT behind a firewall. I receive the error "Unknown Host" and error code 1 in the Test UI, in the logs the error is [ERROR CODE: -1 ]. I copy the code and endpo...
Hi Friends, We have created to custom tables, that are extend task table. We have many fields into our custom tables and created new choice to state filed (task table field) where table is our task table. But, we are facing some errors while we are m...
Hi everyone. I have an email approval notification and I want it to display a specific message based on the catalog item. So basically, if the approval is for a requested item, and the requested item is from a specific catalog item, I want the noti...
Help me to Integrate ServiceNow and Solution Manager (SOLMAN SAP) using REST API. Below are few details: ServiceNow Version : KingstomSOLMAN Version : 7.2 SP05 We only want to create incident in ServiceNow when SOLMAN tool generate an alert. Also SO...
I have created a Many-to-Many Definition using the instructions from the wiki (Creating a Many-to-Many Relationship - ServiceNow Wiki). As usual, the requirements have changed and I no longer need the definition or the table. As an admin, I canno...
in service portal we have defined "My survey" widget. Here what the need is we need to get only request and incident surveys. Other than that i dont need any other kind of surveys. But currenlty apart from request and incident surveys ,we are getting...
Hello,Can we have reference qualifier for Document ID field so that only specific tables should be populated in 'Table Name' field in Select Document Window.Thanks in Advance.
