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Forum Posts

Script debugger not working for Scheduled Scripts?

Hi, Am I right that it is not possible to use the script debugger for a Scheduled Script? I've made a script that is working fine but I notice that I can not debug it and step through it in the script debugger as it doesn't stop on the breakpoints I ...

Toon2 by Kilo Contributor
  • 3817 Views
  • 1 replies
  • 4 helpfuls

\$(window).scroll doesn't work for widgets?

Hi guys,As per our requirements I need to do sticky header for this div:<div id="header-2">               some content of sticky header       </div><div id="container">         some big-big text here</div>Client script:$(window).scroll(function () { ...

stryker129 by Mega Guru
  • 4076 Views
  • 8 replies
  • 2 helpfuls

Resolved! Insert data into a table via workflow scripts

Hello im a complete newcomer with servicenow and im trying to lear it. My goal its to create a workflow to add a user(sys_user) to use it in a form in a Catalog item. I create one workflow to test it but when i go to my catalog item it doens show up ...

Community Alums by Community Alums  
  • 3993 Views
  • 1 replies
  • 3 helpfuls

Show Info Message after redirecting user to a new page

Hi All, On a new portal we are creating we have exposed the back end incident form via the 'forms' widget so users can submit new incidents.  This has been amended slightly so when the user clicks the save button it redirects them back to the portal ...

Sam Ogden by Tera Guru
  • 3224 Views
  • 3 replies
  • 0 helpfuls

Resolved! Header Menu Issue - Scripted List

I’m using the /hrportal in my implementation, which runs under it’s own scope.  I have created a new header menu in my portal called ‘Approvals’ – this is copied directly from the OOTB (Out of the box) Approvals for the /sp portal.  Below shows the c...

Giving access to RITM of a catalog item to a specific role.

Hi ,   I want to give access to RITM of one of our catalog item to only users having a role (role name = access_role) . Only users with this specific role can see the RITMs of this particular catalog item and no one else. Currently our all itil users...

shrija10 by Kilo Contributor
  • 2957 Views
  • 1 replies
  • 1 helpfuls

Problem Form Read-Only After State is Closed/Resolved

Hi All, This is to inform you all that I want to make all fields read-only for a Problem Record once the state changes to Closed/Resolved.  The same functionality is working for Incident Record. But I am unable to find the script or logic behind this...

SNOW46 by Tera Contributor
  • 2187 Views
  • 4 replies
  • 0 helpfuls

Workflow switching to run as 'System' user if adding a Timer

Hi,I initiate a workflow by having a scheduled job running as a user named 'uCMDB_Integration'.In the workflow I have 2 scripts where I split the transformation of 10 import sets (5 transformations started in each script): Both are run as the user '...

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klautrup by Kilo Expert
  • 5997 Views
  • 9 replies
  • 1 helpfuls

Resolved! Create new Journal input on incident form

We are doing a rest integration with one of our partners who is also using ServiceNow.  We sometimes need to exchange non-customer visible notes (work notes) if they need us to do something.  However for the most part they would not want to transmit ...

brianlan25 by Kilo Patron
  • 3251 Views
  • 7 replies
  • 2 helpfuls

Resolved! Record Producer Clear form and Stay on Submit

I have created a record producer and it shows up and creates records properly. The problem is that by default, on submission it redirects to the service catalog. I would like it to create the record and then stay on the same page with the form cleare...

Resolved! Widget to show 'latest' Knowledge Articles in HR Portal

Hi Team, We have a requirement where inside the HR Portal we want to be able to show a widget of the 'latest articles'.  The 'Latest' timeframe should ideally be configurable, but for starters we're going with 'within the last month'. Has anyone done...

Is there a way to add a form section to multiple CI's without having to go into the form design on every CI you want to change and adding it manually?

 I am currently working on a project in ServiceNow that requires me to configure around 500 descendants of the Configuration Item table by adding multiple form sections to the CI's with around 10-20 fields in each of these form sections. I currently ...