Hi,i follow the article OAuth authorization code grant flow to get tokens initially i made request https://xxxx.service-now.com/oauth_auth.do?response_type=code&client_id=****534e4e81b7f and the response after allowing access to https://<callback-url...
Hello, Can anyone please help me out how to pulled ITIL User reports ? I created report on Sys_user_has_role table table with below filter conditions: Role is ITIL, Active is True. Which is working fine but the problem is we are getting duplica...
We are trying to send an email to our own instance URL using a server script. This is for us to create an incident record even if a user is not logged in. We tried the code below however, the recipient was changed by ServiceNow to be same as the User...
Hi, I want to configure different languages in servicenow to make them available in language picker.some language plugins are available in servicenow I18N Internationalization plugin. But what if we want to add some additional languages?Can anyone ...
Hi all How Can I extract hour, minute and seconds from DataTime field? for example, I'm trying to write this business rule var gdt = new GlideDateTime ("2017-03-31 15:13:43"); year = gdt.getYearUTC(); month = gdt.getMonthUTC(); day = gdt.getDayOfMont...
Recently we started looking at upgrading to Jakarta patch 7. What we found is in the "Approval - Group" workflow activity was bypassing its approvals because we use a script to look at the groups object and the counts that it returns to make decisio...
Hi Everyone, I have a question related to Service portal. I want to make header transparent and all the menu items will diplayed on the background image. Current Header: So, i want to make transparent header and servicenow logo, Knowledge, Ser...
Hi,I work on an integration between ServiceNow and Salesforce using Dell BOOMI.I want to get Attachements from ServiceNow and send them to Salesforce.As described in this link: How to retrieve an attachment from service now ... | ServiceNow Communi...
Hello,I am trying to request a token from Sharepoint using Oauth 2.0. So I've setup in ServiceNow the Oauth application registry and the Outbound REST, but when I click the Get Ouath Token button, this is what i get back in the response Body: "The re...
How to call scriptinclude inside scriptinclude
I'm using an 'After - Update' business rule that checks the name of an attachment.The business rule works fine.The problem is that if they attach the file, the business rule on update won't fire unless they change a value in the form.How can I make t...
In the Test markup I see the tags are like this: src="/groupadd2.jpgx"But in this case I've searched for that file name in db_image and sys_attachment tables and cannot find it.
HI,I am trying to configure ServiceNow as Idp. I wanted to log in to my website using service now credentials.The options I tried is 1-> SAML - But in that Service now only act as Service Provider, but I want Service now to act as Identity Provider2-...
Hello,After few researches I didn't reached the answer I expected about my question.My question is : How can I hide a custom button depending on my state?Context :I created few button (like UI action) on a widget I set on the OOB ticket form page on ...
Hi All,To achieve Parent Child Incident Relationship below steps are done(1) Activated - Incident_Parent Field in Incident GUI (reference Field)(2) Created a Parent Ticket P and 2 child Tickets C1 and C2. In C1 and C2 parent ticket field is populated...
