Hi ,I am trying to make a public cms page through which user will access a catalog item . I have tried this link :-ServiceNow KB: Making a record producer and catalog item public on a CMS page (KB0551300) This is working if I have variables defined i...
Hi I am new to service now and doing some change on my incident form. Now When I want to look incident under open tab i.e. Incident --> Open . I am not able to open incident by clicking on incident number . Screenshot attached :-
Hello, We are facing big issues with (*)+keyword queries on typeahead search. (wildcard at the beginning of a word) The platform can't handle it, you can wait a very long time before erratic results appear. This may be corrected in Kingston but this ...
Hi Team, I have a query that while working on Email Notifications for Incident, there are some OOB Notifications defined. But I want to add a link as "Take Me To The Instance" under the email notification body text. Once any user click on that link i...
Has anyone used the OneLogin SSO with ServiceNow? I was looking at setting it up for a test but am unsure of what the proper settings are.
I have run scripts-background for some records,after some time background scripts window turns to blank automatically ,and that same script i have run it in fix-script i got error "max execution time exceeded".Is anyone aware of this issue.
The requirement is to get a list of users from catalog item form and assigned them to groups. I used the variable type:list collector for variable "Select User (g_1_user). In my workflow, I used "Run Script" to run the following script: In logs, I...
In my custom table, the fields on the form are not getting displayed to the user who is part of our application and not part of sysAdmin group. Read ACL on the table doesnt contain any roles There is no specific access level defined at the view or ...
Hi,Please see the below Screenshot:On submitting a request through Portal, i want to first redirect to sp_home page and then display below message on it:Can anyone help, tried to update the client controller on widget with no success.
I'm working on a Script Include that will update cmdb ci records with specific information based. This will be done via a schedule job and some discovery business rules. My original thinking was to use something similar to the code below so I coul...
Hello all,I am trying to translate servicenow to Arabic [no plug-in yet]. So using debugging feature in system localization plug-in, I can find that service portal widgets' text is available in translated text table (TRT). However, when I go there, I...
I know you can't use "current" in a client script, but is there any way to get that sys_id in the script?
Hi all,We have a custom table that contains a service, category and a subcategory. We also have a variable set that is connected to several items. On the variable set there is a field called internal service. When a change happens on this field a cat...
Hi guys, I have created a new UI action (code below) to create a Defect from the Inc form. We have an Inc related list on the Defect form (as well as a custom field 'Defect' on the Inc form which is successfully being set by the new UI action). I'm h...
Hi all, Today I found myself dumbfounded again, always a good start on a Monday...The case being:I have 2 related lists, between the tables sn_hr_core_course_case and sn_hr_core_training. I have created 2 relationships for this, 1 to get all the Cour...
