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ACL blocking access even user having role

ACL's blocking access in business services module, user is having portpolio_admin role for creating new business services but when user click on new button in the form all the fields are read it is showing , user is having but form is showing read on...

divya123 by Giga Contributor
  • 2165 Views
  • 12 replies
  • 0 helpfuls

Validating JSON?

Hi Experts,I am trying to find out if the JSON we are getting from REST is validate or not?we are getting few rows in JSON response but one of the row is terminated incorrectly, if i want to do some validation from my side do we have any solution for...

IamAmolB by Tera Guru
  • 3105 Views
  • 10 replies
  • 1 helpfuls

Client Script not working on Service Portal

Hi Experts,I understood, that normal client scripts will not work on service portal ... I also found some posts regarding this issue, but I don't get it. How to achieve ... you anyone please tell me in more detail what to do?My on client scripts is s...

Zod by Giga Guru
  • 7007 Views
  • 21 replies
  • 5 helpfuls

Resolved! Updating a record by third party user via email

Hi All,So I have a requirement like any person irrespective of the fact whether he/she is in the system or not should be able to update the HR Case. e.g. I click on the email icon on a HR case and send an email to abc@example.com.               Now ...

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sidarth by Giga Expert
  • 2223 Views
  • 12 replies
  • 4 helpfuls

Convert string into XML

How can I convert a string character into an XML one?Any help will be appreciated. Thanks in advance.

kunal16 by Tera Expert
  • 5269 Views
  • 2 replies
  • 2 helpfuls

Resolved! Transform Script to assign a replaced string

Hi All,We are having the below field map to map   HOSTNAME from source table to Name in Target table. Now we want only for class "cmdb_ci_db_instance" in Source table the hostname which has   like (ORACLE:CNSZIDC04) , we need to replace : with @   an...

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Mrman by Tera Guru
  • 2790 Views
  • 7 replies
  • 0 helpfuls

Resolved! How to compare and set values using array

Hi All,I am having two arrays. First with the list of variable name in a catalog and second with the list of field names along with their values(Variable names and field name are same). Now I am comparing both the array to find the list of variables ...

now_dev by Mega Expert
  • 3146 Views
  • 4 replies
  • 1 helpfuls

Resolved! Metric not firing off for 1st updated by

I have a feeling that I may be missing something simple. I am trying to create a metric that will record the first person to update an incident. I will also be creating this on other tables but am starting with incidents first. I have created a metri...

Nickels by Tera Expert
  • 1828 Views
  • 5 replies
  • 1 helpfuls