I need to populate a dropdown of courses, based-on the term selected. I have a GlideAjax call to fetch the data and then use the addOption() function to populate the value in the 'u_course' field. However, I am unable to filer courses offered by 'u...
Hi,I have a weird behaviour with a client script that should take place only on a submit of a new record, but it works on update too.The script is very simple:function onSubmit(){ var gr = new GlideRecord('table'); gr.addQuery('key',g_form.getV...
On record producer forms with variables have the same name as table fields, they are mapped to the actual table fields. For instance: a variable set with a variable named short_description on an Incident record producer will set the short_description...
Hi Team,I found that when we create a string field with max_limit 4000, it is accepting more than 4000 characters in the field. When I enter more than 4000 characters and tried to save it, the form was saved successfully with more than 4000 character...
Hello,I have deleted some of the Workflow actions form a workflow accidentally is it possible to restore a workflow to a previous version without cloning down from prod?I saw one article that said to check in sys_metadata_delete.list but I could ...
Hello,I have a Service Catalog Record Producer, with a list collector in the middle of the form. When the form loads, I want the focus to be at the top of the form, or at least set to the first editable field. In an onLoad Client Script I tried t...
Hi,I'm running into a scenario with a workflow I created not triggering on an update to one of its fields.Scenario1.) Workflow A is kicked off when data is inserted into Table A (Custom Table) - WORKING AS EXPECTED2.) Workflow A updates one or multip...
Hi All,I have a requirement to remove inactive users who are all more than 15 days from today from the group member table by using scheduled job. I have written a script for this. But whenever I execute it, It removes only few inactive users from gro...
Hi All,We have a requirement i.e., restricting modifying few fields in the list view for change request table For this I created a View and created a role.Could anyone help me with the ACL, as to how using the ACL i can restrict modifying the fields ...
Hello we are using language internationalization through language picker in the service portal.But most of the fields and labels in the portal are customize,So when we are changing the instance language the fields and labels are still in the same lan...
Ok, I've bought into the scoped application paradigm. However, it's giving me fits.I want to make a rest call to an external system after an incident record is inserted/updated. My approach is to generate an event, and then have a script action l...
As above, i want automate adding users. How to do it ?I have created variables in catalog item and i added workflow with script how can i put button "create" or somenting similiar?
Hi,I would like to disable the UI Action 'New' on a Related List when a particular field of the main table has a specific value.Have a look at the screenshot below here (in red the Ui Action).I have a table 'Budget' with a related List of 'Budget Ite...
Hi,may I ask if someone can explain what the best "architectural" way is to send email notifications? I am trying to create new email notifications but I don't get why there are email notifications and email templates when I can call scripts and crea...
I'm trying to come up with a script for a scoped application that will validate whether the content of a string field is well-formed XML. I was thinking I could call the XMLDocument2 object wrapper and use a try/catch scenario to tell me whether the ...
