Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Creating Change Request via Service Request

Hello Everybody,We would like to create a Change Request using a SR, is there a way to set change request fields using scripts. this is what I am doing.1. Creating a Task in workflow item.2. Setting up the fields using below scripts, there are fields...

Resolved! Menu condition in Service Portal

I am trying to have a menu item show up only for people in certain groups, which we identify by a parent group field. In the menu condition field, I can put javascript:(gs.getUser().isMemberOf('groupname')); if I want to only narrow it down to one gr...

cbester by Tera Contributor
  • 5046 Views
  • 3 replies
  • 4 helpfuls

Resolved! How to show UI Action button only after problem creation

Hello,Is there a way to put a condition for UI action to make the UI action button visible only after the problem is submitted. I have tried to use the state but state is still set to "Open" even if the problem is not yet submitted.ThanksVamsee

vamseeinala by Kilo Contributor
  • 3621 Views
  • 3 replies
  • 9 helpfuls

adding a message to the top of the from

Hello Experts,I have a client script that checks if the record is new and executes a message on top of the screen for users. How do I extend this client script to show the same message after submit (record is still in the same 'draft' state after sub...

brown9394 by Tera Expert
  • 3440 Views
  • 11 replies
  • 0 helpfuls

Resolved! Push Notifications

Hello,I'm looking into setting up push notifications for the mobile application in our instances and have run into two problems so far.1) There is no intercept for lower environments like there is for email. So if you clone your production instance d...

responseXML is returning null

I have a public page which makes a ajax call to service-now to obtain some information and return the result back to the public page. I have the below client script which works fine when using "responseText" to receive the server call, but always ret...

Admin Pro by Tera Contributor
  • 3423 Views
  • 2 replies
  • 0 helpfuls

Push and Pulling issues from Github

I'm wondering how this would be possible to do - just as a side project for myself to learn API integrations.I can easily retrieve Github issues by doing an API GET query to https://api.github.com/user/issues ; but is it possible to do this from Serv...

ben_tes by Kilo Contributor
  • 2793 Views
  • 4 replies
  • 2 helpfuls

Resolved! Do not insert if record allready exists

I have a requirement where i do not want to get a record inserted into a table if it is allready present.I have a form as follows:For each project code i will have to enter 12 month's amount, meaning For '123' project code i need to enter amount for ...

find_real_file.png

Resolved! override dictionary with a dynamic default

I'm trying to do a dictionary override and maybe I'm attacking it the wrong way.   We have an extended table from the task table.   I'm trying to override the default value (which is actually blank with a new ticket).   I'm creating an override on th...

find_real_file.png
mfergel by Kilo Expert
  • 2493 Views
  • 2 replies
  • 2 helpfuls

Is it possible to pass some text to Activity Log

Is it possible to pass some text to the 'activity log' directly with out saving the text to any of the fields in the table. As far as i know in a table form if we add a 'Activity Log' to it then we can configure only the fields available in that tabl...