We have an assigned_to field with the dictionary type of List. I was just wondering if anyone had any ideas on how to query the list to see if a value is in the list. I tried gr.addQuery('assigned_to.user_name', 'IN', user_id); //User ID is a string ...
Hello,How can I get table's schema programatically (using REST).Found some information here:Data Dictionary Tables - ServiceNow Wikisys_db_object seems to return list of tables.As fas as I understand sys_dictionary should return "additional details f...
Hello everyone,Kindly help me in knowing how to trigger an E-mail notification to a manager/group when user dissatisfy the survey.Kindly explain step by step by step as i am not familiar with the notification part much.
Hello Guys,I am trying to attach files to incidents using rest web service (JSONV2). I am able to insert the attachment using ECC queue when I am using user account with admin access .Reference - Generate Attachments in ServiceNow via REST-John Ander...
Hi,When I am trying to update delivery time in Service catalog item example from Days 2 to Days 3 and click update/Save.I don's see same in order guide. It is still showing days 2.Please help to correct this.
Hello Community,I'd like to use Event Transform Rules to get out of the Additional Information field "additional_info" of an event (received via MID Server - SNMP Trap Collector) different seperate values using regular expressions.Based on wiki http:...
so, I'm trying to write a client script to change the background color of a Field based on its value, but i can't seem to get it to work.should i use getelement() or getcontrol() the script im using is function onChange(control, oldValue, newValue,...
Hello:Not sure what I did, but I noticed my RITM number is missing when I click on the requested Item. The REQ has it, but the RITM doesn't. It is missing from all views. How do I get it to show?
Hi All,I have an onchange() script on the reference field , which works fine when I change the value of the field, but when I make the field blank by erasing the value, the onChange script wont get called.So the check if(newValue == "") never gets ca...
Hi everyone,I have a fairly complex process for building servers where the engineer actually fills in variables from the RITM level. The requirement is for certain fields that are not visible during the client filling out the form to be mandatory w...
I have a scenario where I need to frequently add users to multiple predefined groups. These groups have no roles assigned to them, but are used as "security" groups to allow viewing of certain "work order types" on our UI Page record producer. I thin...
Hi everyone,I've got a little issue here. I've got an entry point to the employees, where my ITIL Users can see a bunch of information about this person in related lists.No the lists, i'm planning do do refer to table names, which I don't want to hav...
Hi All,I forgot to logout the session and closed the chrome window in my friend laptop. After two days when my friend opened my developer instance URL, he is able to login successfully without verifying credentials. How can I make my instance to ask ...
Hi SN developers,How are you mapping or calculating this field from LDAP location related fields?Thanks for your input.Jesus
I can create objects, and reset the passwords, but I do not know how to set the password not required field to false?
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