Hi,I was just wandering if anyone knows how to set a minimum character limit on a string field. I know you can set a maximum length limit using the system dictionary .This is to prevent users from puting just a "." or a space in the field etc.Any hel...
Hey guys I've found this list of all Icons used by Google maps, this could be useful when customer wants to display incidents in a map and difference them by some category or Impact. I hope this list could be useful. Google map markers | CTAPbIu_MABP...
I am writing a script to add a simple series of form data. I am very new to scripting, but this seemed pretty straight forward. Any thoughts as to what I did wrong?//this script calculates the total amount of departmental allocations and only allows ...
When we send email from an Incident using the email icon, it automatically populates the Requester name in the To field and CC's the Opened By username. I want to remove the Opened By username from the CC field. Also, when we send email from a Tas...
Hi and thanks for looking I would like to know how to add the red colour to the tabs (see screenshot):How is it set/changed?
Hi, I am in need of help for a script to fetch the parent name of that CI on its sys_id, and in turn parent of that parent name i.e recursive parent names for a CI till the root level.Basically its a tree of the parent names from the CI parent till ...
I am attempting to run the following code in a test workflow: var gr = new GlideRecord('sys_template');var query_name = 'RBA - Network - KMTC VIP'; gr.addQuery('name', query_name);gr.query(); if (gr.hasNext()){ workflow.info('hasNext() says ...
I'm trying to add a button right next to the short description field on the incident or task table. However I'm having trouble making it show up. The code below is what I'm using. Any ideas? function onLoad() { var field = g_form.getControl('sho...
Hello everyone, I am trying to create an email notification that notifies the submitter of an enhancement when fields change on the form, and specifically which field was changed. Our current implementation is set to trigger on form update and sen...
Hi Everyone, I am not sure why this is not working and require some help with this query. I am trying to query name records on a table that are equal to a name field entered by the user on a service catalog item in a Run Script on a workflow. My sc...
I am using a Script Include to filter Contract Types based on the User Department for Time tracking. I have a Reference Qualifier on the Contract Type on the Time Entry form (we're not using the OOB Time Cards, instead we're using a Time Sheets cus...
Been looking at this little project for this afternoonIf a user is internal or a process user, they simply get a link to the attachmentIf the user is a contact we ebond via email with we are looking to send them the attachment in the notification I ...
Hi guys, Thought this would be relatively simple but I can't see where to to change this. Basically we have had a fair few folks ask if it is possible to change the default operator when using the 'Go to' search function from a '>=' operator to a 'c...
When I use a record producer and use the applyTemplate function on the current GlideRecord object I end up with two records with the same task number. The Record Producer has a template field, but the template I am using varies depending upon the opt...
We are looking to put up a notification to a user to say they have "timed out" and that their session will be refreshed, as they will lose any unsaved changes pending. Is there any way to successfully do this? I have tried to use the method similar ...
| User | Count |
|---|---|
| 84 | |
| 61 | |
| 19 | |
| 18 | |
| 17 |
