Question: How can we validate an access token that is sent in an inbound REST request with a third party OAuth Provider? For context, here is how the integration will flow: Requester will raise a request from access management system Access managemen...
This is regarding the Servicenow to DPA Integration that we are working on currently.For background we are trying to connect to DPA using flat file integration using Control M and mid server, to fetch the server records check if the servers have /use...
Hi, I have a workflow that has an Else If which is supposed to run if the following conditions are met.If Organization Name = Gainwell OR Organization Name = Deloitte AND Variable is set to No.The Variable is a yes/no question but whether or not I ch...
We have a catalog item to allow equipment to be returned after an employee has left the company. Selecting the employee (from sys_user) brings up a list of assets assigned to that user. This all works great, except for when the employee being offboar...
Hi!My client has 2 Emploee Center Portals.One has an associated KB and the other does not.When I search on the portal that does not have a KB, the results page displays articles that are associated with another portal.What is the best way to restrict...
Hi Everyone,We have esc portal where when we open any catalog item form, the drop down text are showing in white color which poorly visible also hyper link showing in dark blue and not visible, please see screenshot, How to fix this?
Hi all, I would like to change the position of this below "Reassign" workspace ui action to be always outside next to save button rather than in the dropdown - Is this possible and does anyone know how? This is one of the Risk workspace:
Hi all,I gave up on figuring this one out a few years back and used other ways to pull it off the same functionality, but now I'm in the same boat so I would like to know what I'm doing wrong. I am trying to add an additional condition to an "if" a...
Several users have been granted both ITIL and Approver roles. Due to no governance and process gaps, many users have got additional roles which is not needed for them.Ex - Few users are just doing the approvals in the instance but have got ITIL role ...
HiI have to start working on some health scan findings based on a scan. What I wanted to know is if there is a way to determine which findings belong to which product / app - like some findings may be related to ITSM, some to HRSD, ITOM, etc. If that...
Hi all!I am working on connected content migration from Dev to Test following the ServiceNow doc. I want to deactivate the OOB employee taxonomy and use the taxonomy I created instead. So EmployeeTaxonomyUtilSNC is an OOB script include and it should...
1) I can see client secret for some applications and can't for some applications how we need to manage them? 2) If I want to hide the secret even after clicking on toggle what are the options we do have?can some help me out?
I am using m2m table with the reference of two tables shipping case and configuration item table (CI class manager) name LRT platform, however I have designed form and list layout of LRT platform table still that list is not available in m2m referen...
How to create change calendar Thanks and regards
Hi Folks, I need to store JSON response to a custom table. Currently i am triggering REST call using scheduled job and i am able to see the JSON response in logs however now i need to store those responses in my custom table where i have created few ...
