Hi,i have something like a catalog request where users can raise request via the Agent app (i'm using mobile web screen to display my catalog in Agent app). However, we would like to disallow mobile users to upload images that they have stored in the...
Hi, I have a custom form on a custom table that does not extend task table. The custom form has embedded list.I created a separate view on Approval table so that user will be navigated to that view but on the form view of the Approval table I am not ...
I want to use an HTML variable from a RITM to add to a notification. I know I can edit html code within the notification creation form, and I have HTML formated text in a variable but from what I understand when I reference the variable in the notifi...
I want to insert new row on list in playbook activity. I have enabled 'List edit insert row' but I still cannot see the option.
what is the time frame for the new alert to open instead of re-opening the old alert if the message key is the same?
Hi, I have a requirement to display the Business elapsed percentage field on the incident list view. the field is related list on the incident table and is from the task sla table. so i have this displayed as a related list within the incident form,...
Hello,While I was scripting in a business rule I came across this issue. I am testing through my personal instance, and I am sure there is no custom scripting causing the issue. Here is the situation : I have an After Business Rule which triggers whe...
Hi erveryone, the client wants to put two icons on the right side of the portal login page, to be honest I have never done this, I have tried to do some research but I only find articles on how to put icons on the "main header" which doesnt work for ...
I do not use the seconds feature for any of my planned start dates and cannot seem to locate how to remove just the seconds.
I want to set up access to one group to all the HR cases. I created COE Security to allow that, still users in the group are unable to view the record. I created both read and write access. Is there anything else that needs to be set up?
Olá,Estou enfrentando um problema no módulo 'Source Control' durante o curso 'New to Service-Now'. O erro ocorre ao tentar abrir o módulo, impedindo o progresso no curso.Já tentei testar outro navegador mas sem sucesso.Gostaria de solicitar ajuda par...
I am building automations that allow our users to provision a single piece of software. There are three different configurations available, which the user selects from a dropdown on the form. A single order may include one, two, or all three of these...
When I first started, I wasn’t a ServiceNow developer — not even close.I logged into the platform for the first time and stared at a screen filled with unfamiliar words: GlideRecord, Business Rules, Client Scripts, ACLs. I had no idea where to even b...
Hello All,Our instance is on Xanadu 8 and have a survey on table project stakeholder with trigger conditions : project is close complete and assessment recipient = yes Though the trigger conditions are met, the survey doesn't trigger. Please guide me...
We have many teams that use SN Incidents to assist users not only Service Desk. So I am tring to set the assignment group to differnt groups based on one varialbe which is "Issue related to" what the user selects would depend on which assignment grou...
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