I have created a Catalog Item in ServiceNow with a Multi-Row Variable Set (MRVS). By default, it provides Add and Remove All buttons.I would like to add a custom button called “Bulk Add” next to the Remove All button. The purpose of this button is to...
Hi, I was wondering how I can remove the shopping cart icon from the catalog item preview in VA chatbot. Thanks in advance.
I am preparing for a version upgrade and would like to understand the recommended ways to identify deprecated features or APIs within our instance. Currently, the instance is essentially a black box, and I do not have full visibility into its intern...
So I made my first custom evam component, that works great. Now I have two buttons that should trigger two events for the parent component to listen too.. I cant make it work however... The evam records are displayed in a dataset, on the page body I ...
I’m new to ServiceNow RPA development and recently created a skill in RPA Studio, which I then published to the RPA Hub. After that, I used one of the components from this skill in an unattended bot process via the Skill Explorer.Later, I made some u...
Hi Team I have created a topic but its not showing in the custom fallback dropdown. Topic is active and published. Virtual Agent has a default Topic which is routes the user to if Topic Discovery doesn't yield a different Topic. There's a default F...
Hello,We are able to see VIP callers highlighted with a star when viewing incidents in the list view within Service Operations Workspace (SOW). However, this highlighting does not appear in the list view on the SOW home page under "Incidents assigned...
Hello, we have a large userbase that has subscription and i need to see what is giving them this subscription. So i wanted a list over users that has say "subscription1" so i can see what role they have that gives them this subscription.
Hello,I am investigating an issue where an external user is unable to receive the password reset email from a ServiceNow portal.The user is attempting to reset their password using the "Forgot Password" option, but no password reset email is received...
HI CommunityI'm trying to test incident SLAs using ATF. We are asked to create 294 SLAs for incident that is from BMC system. It's very time consuming to test each SLAs. So I'm trying to use ATF to test. Now I have created a Test and added test steps...
Hello EveryoneI have requirement to add excel sheets data in catalog item's mrvsI have two sheets in one excel file add and delete.add sheet has following details in screenshot addADD delete sheet has following details in screenshot delete I crea...
Hi Community,I have a requirement to make certain Assignment Groups available for selection in the Assignment Group filter within Dispatcher Workspace.Based on my initial understanding, an assignment group should become visible in Dispatcher Workspac...
Hi All, Can you please hep me with Report of groups which do not have On-Call Schedules filled out for the next 10 days. I tried using on call schedule table but no luck @itil #Reporting
I’m experiencing an issue in my Workspace where I’m unable to open a record or search for a record when clicking the “ i ” icon or the search icon. I have attached the relevant screenshot/file for reference.For additional context, I am currently loc...
Like when a business app is created an assessment gets triggered to owner and Owner submits the assessment rating on business application is updated.
