DescriptionI’m building an interactive Tree component in UI Builder on ServiceNow, backed by a Script Include and a Transform Data Resource (TDR). The JSON preview in the TDR shows the correct structure, but when I bind the output to my Tree componen...
Hi all,i trust this email finds you well. here is what i need. I do have a custom table call 'cust_table', that contains 3 fields. 'ID', 'name', 'active'.i would like to update table via import set as follows.- when there is a match name will update-...
I was trying to add AccountExpirationDate to the AD Object in the Flow Designer. I'm trying to add date and time field to the existing Object details, but getting error in the flow as Invalid Type or unsupported attribute found in Object Data. If I r...
Appologies if this is a silly question. I'm new.I am trying to derive "days" lapsed between approval set and closed on the change table.Using: glidefunction:datediff(closed_at,approval_set) the result is 1,970 glidefunction:datediff(approval_...
Hi Community,I am working on a Service Catalog Item that allows the user to select food items (Veg and Non-Veg) with corresponding prices.I have almost completed all the configuration:Field visibility is controlled by UI Policies based on selection o...
Context & ObjectiveBy default instance@service‑now.com email for notifications and inbound processing.Our goal is to have emails appear from our own domain (e.g., helpdesk@clientdomain.com) and process inbound emails via ServiceNow seamlessly.Tried c...
Hi all like numerous others I am trying to setup some automation directly from ServiceNow to our duo client. However I am unable to get authorized.https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1641630https://duo.com/docs/admi...
Hi AllNon admin users are getting an error "submit canceled due to a script error - please contact your system administrator" while clicking on save/update after filling the variables(present on multirow variable set) under Details & Variables secti...
Hello developers,I’m trying to hide the Remediation Target field under the Overview tab in the IT Remediation Workspace. I’ve tested several methods, including UI policies and ACLs, but none of them worked.Does anyone know the correct way to hide thi...
Hi,We have a requirement to populate Channel automatically. I could not find any OOB config that populates Self-service as channel type when a case is created from service portal.Can you help with what can be approached for this?Thanks in advance.
In the "Who will receive" section when creating a new email notification that triggers off a catalog item. Is there a way to enable "script" for the who will receive. The advanced scripting option is available under "When to send" but not "Who will r...
For the Service Operations Workspace (SOW) list page(s) there is a resizable panes component that contains the list menu on the left and then the list view on the right. Does anyone know what determines the default resizable panes configuration "Min...
PFB Script include var Test = Class.create(); Test.prototype = { initialize: function() { }, ApprovalNotCome : function (){ var arr =[]; var gr = new GlideRecord('sys_user'); gr.addEncodedQuery('roles=approver_user'); gr.query(); while (gr...
On a dashboard, I've created a time series widget, time series displaying monthly avg of a daily score. Follow element is checked. The dashboard has a breakdown of users. The breakdown source contains 24 elements. When applying the breakdown, the vis...
I am making a catalog item, in which, there is a u_choosen_group and a multi row variable set member_lists which contain a variable u_remove_member. When add new item to the listI need u_remove_member to be a reference type the only show that of sel...
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