Resolved! Backend tables for Manage Developers
Hi All,Could you please let me know which are the backend tables that holds the Manage Developers (Developers/Groups) and it's permissions for the related application scope. Thanks,Raghu
Forum Posts
How to Fetch RITM Variables in Flow Designer to Send Notifications, Update States, and Create Tasks?
Hi Community,I have a scenario where:Certain catalog variables are hidden on the Service Portal but visible on the Requested Item (RITM) form.After the RITM is submitted, I need to:Send a notification based on the selected choice in one of the RITM v...
Is CIS – Data Foundations (CMDB and CSDM) is Mandatory to take CIS SAM ?
I have completed CIS SAM course and got voucher but when I am trying to schedule exam using NOW University it is showing CIS – Data Foundations (CMDB and CSDM) is prerequisite to complete.Earlier it was not mandatory if I am not wrong.
How to change color of hover color on Select Box variable in Employee Center?
See example below, where I'm hovering over the '2-medium' value for the 'Urgency' variable and the "hover color" is to dark to actually see the value, please assist.
How to Review the usage of Now Assist Incident Summarization feature
Is it possible to view the actual usage of Incident summarization feature provided by Now Assist, like how many times that feature has been used in a day/week. Thanks Priyanka
Hiding Save as Bundle button in Service Portal
Hello All,We have recently designed a service portal in Helsinki version. I am trying to hide "Save as Bundle" button in the sc_cart page but i do not find the code for this button in HTML template. I have checked SC Shopping Cart and SC Save Bundle ...
User criteria diagnostics reporting "No user criteria is configured at article level"
I have set Cannot read user criteria on an article. The parent knowledge base has no Cannot read crtieria set.When I run the User Criteria diagnostics, I get "No user criteria is configured at article level". I am impersonating the knowledge manager ...
Resolved! Just complete the #BuildWithBuildAgent challenge!
I’m thrilled to share that i have successfully created a Hospital Management System Tracker using #BuildWithBuildAgent This solution is designed to: Track both new and Old patient records.喙 Maintain detailed treatment histories linked to specific di...
Why the UI Policy Action's Mandatory field is grayed out?
The field I'm trying to make mandatory is a reference field in the dmn_demand table and is set as the display in the source table. The UI Policy was created in the applicable scope. The UI Policy Action shows the field as a Folder and when the Fold...
Resolved! How to pause a SLA's during specific time period?
Hi All,We have a requirement to pause the SLA's during christmas holiday period. I'm considiring to add a condition in SLA pause condition as "Created between". is it a correct approch to pause a SLA's during holiday period?
Excluding holidays in business-day date calculation
Hi Community, good dayI’m using an onChange client script that calculates two future dates (35 business days and 90 business days) based on a selected date, and it already excludes weekends. Now I need to update this script so it also excludes US hol...
How to create a report for P1 incidents downgraded to P2 for a specific assignment group?
Hello Community,I am trying to create a report in ServiceNow that captures incidents where the priority has been downgraded for a specific assignment group. The requirement is to track:P1 downgraded to P2P2 downgraded to P3P3 downgraded to P4Essentia...
Resolved! how to get the REST API code
i am getting the rest api response like below Response Body: {"id":"dsajnddna","id2":"orn","id3":"orndawdw"} now i want get the id2 value from this body, i am unable to get the id2 value. please help mee
Resolved! How to identify a record based on sys_id
Is there a way to identify the record in an instance just based on the sys_id, without knowing the table name?
Unable to send mails from gmail to pdi
Unable to send mails from gmail to pdi and in email diagnostics I can connection failure
