Can Flow designer use two tables?

Gemma4
Mega Sage

Hi everyone,

I'm new to flow designer and am hoping to utilize it to update the following: 

Request

  • Short description
  • Description
  • Request State (need to set the initial state of request after catalog item is submitted

 

Request item

  • Short description
  • Description
  • State (need to set the initial state of request after catalog item is submitted and changes in state during process

I have request item flow working as I would like but I can't determine how to add request. Is it possible to get all these things updated in the flow or do I need to select one table and do the rest in business rules? Also, when I attempt to create a flow just using request it does not allow me to add a trigger for the request fields. See attached.

Thanks in advance for any feedback you have

Gemma

 

 

 

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Gemma4 

you want to update Request record with the details?

If yes then you can use Update Record and select the Request record and update the fields.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Gemma4 

you want to update Request record with the details?

If yes then you can use Update Record and select the Request record and update the fields.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Gemma4
Mega Sage

Thank you @Ankur Bawiskar Worked perfectly!