Hi Team,I'm facing an issue with an SLA on the sc_request table. The SLA is currently in the Paused stage, and even after the request meets the stop condition (State = Closed), the SLA does not complete and remains in the Paused state.The stop condit...
Hello Community,I'm trying to log in to my PDI, but when I tried to open my PDI, it's showing offline. I don't know what the problem is, but I tried with different browsers also. I'm facing the same issue. It's showing something like, "We are having ...
Hi everyone,I’ve been unable to access developer.servicenow.com since yesterday evening.Here is what I’m experiencing and what I’ve tried so far: Issue:My Personal Developer Instance (PDI) went offline, and when trying to access the Developer Site, I...
Hi everyone,I'm facing an issue with my Personal Developer Instance (PDI), and I'm unable to access either my instance or the Developer Portal.Issue:My PDI URL returns a 504 Gateway Timeout error.The Developer Portal (https://developer.servicenow.com...
Hi, we had recently migrated to Australia upgrade. The ITSM dashboard has access to ITIL, Business Stakeholder role can able to view it but after upgrade, the ITIl, business stakeholder users getting the attached error message. please assist me to fi...
Hi,please the browse button in the employee center are showing only for admin users the checkbox in advanced portal navigation are checked any suggestions please?Thanks.
Hello Team,My Personal Developer Instance (PDI) dev280301 is currently showing as Offline in the ServiceNow Developer Portal.I was actively using this instance recently and have ongoing POC configuration and development work stored in it. However, wh...
What is the functionality of Dynamic Evaluation in sys_declarative_action_assignment
i would like to populate assigned_to field in incident form with caller_id managercan uh help me with this??
Hello Team,On change_request in class field lookup it show only backend name my issue is i want dislapy there only display name, the ref is CMDB class info.plz suggest solutions
Hi everyone,I'm new to mobile app development, and I'm trying to figure out the best way to get started. There's so much information out there, and I'm not sure which path to take.I have a few questions:Should I focus on building a native app, a hybr...
Hi All,Can someone suggest how can i trigger parallel approval in a flow and all are mandatory/ required.I have a field called Group approval1 where i'm storing the sys_id's of these approval groups.Group approval holds sys_id's of approval country g...
Hi, I am working on Idea portal customization. The portal was already customised with 1 module. I have created new module (feedback) and categories. I have added the new module in the AI Search Profile and AI Search Source. Applied the filter conditi...
This is not required for any of my catalog item, is there a way to hide it.
