Work Notes for Attachment Upload to Record Producer
Hi All,Is it possible to generate a work notes when a attachment is attached to record producer
Forum Posts
CORS rule strips Authorization from Access-Control-Allow-Headers (Table API) - intended or a bug?
Release: 2026 release (Personal Developer Instance). Setup: OAuth (implicit grant) works from a browser SPA at http://localhost:5173; I get a valid token. For the data call I created a CORS rule: REST API = Table API [now/table], Domain = http://loca...
Resolved! Cloning the walk-up experience widget (Online Check-in Experience widget)
Has anyone successfully cloned the walk-up experience widget: Online check-in experience? We want to add an option for people to reference an existing task record as part of their appointment scheduling so I need to edit the widget to give them that ...
How to trigger Access Analyzer - Comparing user records through script background
I would like to know the class and code details how to trigger Access Analyzer - simulators from backend scripts. I have tried below script include but couldn't figure it out...!!!
Dev instance not getting refreshed, current status showing Offline
Dear Community,I am using Dev instance and due to weekend, I did not logged in. Its only 3 days since I logged in last. Now, it shows offline and after clicking refresh it's not getting Active. The URL is also not working and History is also missing....
SOW vs Incident view issue
Hi, Our agents when they are in SOW, looking at an incident if they click the Resolve button the modal pops-up displaying the our custom incident view. If they leave SOW and open an incident then change their view to SOW then go back into SOW and cli...
Referenced field showing backend value in the form
So, my issue is i make a field named "Reward Type" of type STRING with 5 choices.And, then i make another table and inside that table i make referenced type field named "Reward Type" referenced to that first table.i also make a display =true for tha...
Resolved! Onsubmit client script not validating attachment
I'm attempting to validate that a specific attachment is included on a cat_item before it can be submitted. Script: function onSubmit() { var curUsr = g_user.userID; var mgr = g_form.getValue('requested_manager'); if(curUsr!=mgr){ var ga = ...
Strict Read Only field can still be updated via GlideRecord
Hi Community,I am testing the new Read only option on sys_dictionary in a Personal Developer Instance (PDI).According to the official documentation, setting a field to Strict Read Only is expected to prevent any updates from UI, Client Scripts, and S...
Failed to "Activate all Software Asset Management Professional plugins" plugin
Hello,I've just had my PDI instance becoming Online after 2 days of unavailability.I tried to activate all Software Asset Management Professional plugins, and after a few minutes it failed. I was asked by the ServiceNow to inform the developer's comm...
Resolved! My PDI is offline for more than a day
I'm getting this error message in the last couple days:We're having trouble opening your instance due to an internal error. We should have it fixed in a few minutestrying to get into directly to the instance url, I'm getting the following message:Bad...
my pdi is not working dev441138
Dear developersThe following message appears, and PDI fails to start.I'm at a loss....”We're having trouble opening your instance due to an internal error. We should have it fixed in a few minutes”
PDI Offline – TLS Error
My Personal Developer Instance has been offline since September 15, 2026.In the Developer Portal, the instance status shows Offline. When I try to open the instance URL, I receive:“Bad RequestThis combination of host and port requires TLS.”I have als...
Developer instance stuck on "internal error" + can't reach support to escalate
Issue 1 - Instance won't openWhen I try to open my Developer instance from the Now Support landing page, I get this banner:"We're having trouble opening your instance due to an internal error. We should have it fixed in a few minutes."It's been showi...
Developer instance offline form 4 days
Hi Team, My developer instance (https://dev315625.service-now.com/) has been offline for the past 4 days. It contains important data that I need to access. Could you please help me wake up the instance? Thanks
