We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

UI builder questions

Hi Team,May i know the difference between Workspace App Shell and Portal App shell. And how we are using those in the instance. I know that Workspace App Shell UI we are using in the workspace but portal how? could anyone clarify on this please! Is t...

UI agent workspace some label chnages

I need some help changing a label in UI Builder for the Agent Workspace. Specifically, I want to update the label in the Activity Stream Compose component where the Email and Comments options appear. The original component is locked because it’s an S...

x0x0 by Tera Contributor
  • 146 Views
  • 1 replies
  • 0 helpfuls

Resolved! ACL use case

Hi everyone , I have a use case of ACL . So can please help me for this use case -  A User having a particular role(ITIL role) should not be able to attach a attachment/file through attachment option which is available on the incident form . Thank Yo...

Variable Value within an HTML Variable

I have an HTML variable containing the code below, but I need to insert the value of another variable into this HTML code so that when the catalog item is loaded on the portal, the value of the variable appears. Could someone help me?Replace Nome do ...

Resolved! Create a service fulfillment step type

Good evening. I'm trying to get a better understanding of the capabilities of the Service Request Fulfillment Flow Designer flow, in an attempt to enable a Citizen Developer program in our organization.  I see that out of the box, I can easily add a ...

dropdown

 Hi everyone @Matthew_13 ,I am working on a custom Workspace page in UI Builder.What I am trying to achieve:I have:A Dropdown componentA Glide List componentThe dropdown contains values from a choice field (u_choice_1) in my custom table When a user ...

hs0185191 by Giga Contributor
  • 283 Views
  • 1 replies
  • 0 helpfuls

Requesting Help on ACL's

Hi All,Kindly help me how to fix this below ACL's'helpdesk1' user is member of 'Help Desk-DF', 'HelpDesk-DF' group members will have only snc_internal role , they should able to see incidents where Help Desk-DF(u_helpdesk_df) field is not empty.READ ...

Screenshot 2026-02-26 at 07.28.10.png Screenshot 2026-02-26 at 07.32.00.png