I built a flow that has an approver. The flow is triggered by Service Catalog. On that specific catalog item, there is a reference field that points to the sys_user table. The user selected in the reference variable( Supervisor) is designated ...
Hi everyone, I wanted to ask the community regarding the typical timeline for an instance upgrade or maintenance window. In your experience, how much time does it usually take for a Personal Developer Instance (PDI) or standard environment to fully u...
Has anyone done ServiceNow integration with Planview for Demand /project Management ? Did you do bidirectional flow ? Any OOB or custom API ? Thanks
dev438020 went offline a couple days ago.I have existing development work and need the instance recovered.
Hi everyone,I've recently configured a few Provider Notifications in ServiceNow and observed the following behavior when a user clicks a notification:The source record opens in the workspace UI when the user is already in a workspace, but this behavi...
Hi Community, My Australia PDI is currently offline, and attempting a refresh is not bringing it back online. What options do I have to recover it? Also, if I ultimately decide to release this instance and request a new one, is there any way to migra...
I created a request using an ATF script. However, after submitting the request, the corresponding task was not generated in the related list Task section. Could you please help me identify the issue and provide a solution?
First make your variable as a normal select box and insert all the options that you need. Note, that this creates new records on the question_choice table.Open the list of choices (under the related list) in a new window. This will show you the query...
1. What is instance cloning? Instance cloning in ServiceNow is the process of copying data and configuration from one ServiceNow instance to another. Why Do We Clone ? PROD to TEST Suppose a company has three ServiceNow instances: DEV, TEST, and PRO...
Hello Community,There is contact card in SOW. That contact card have contact button. When requested for and opened by are same then this button is clickable.But when requested for and opened by are different, this this button is non-clickable.Please ...
I have a scoped custom table that has fields referring to another custom table in the same scope. The fields are populated when a record is created. However, when I look at the list view of the table, none of the information displays. If I use a Back...
I created a playbook that did not have a welcome page when triggered. I started to mess around with creating variants of the playbook and that is when the welcome page came into play. I deleted all my variants and just have the base playbook, but the...
Hi Community, I am working on an Incident integration between two ServiceNow instances using REST Messages and a Scripted REST API. Current Status: - Instance A to Instance B is working successfully.- Incidents are created correctly in Instance B.- S...
Hi All,I am facing an issue with a ServiceNow catalog item. When I save the form as a draft and reopen it in preview, only the select box variable is visible, while the other variables that depend on its selected value remain hidden.Although the vari...
We have a table which extends Planned Task table. And the Custom table uses Status field which is from Planned Task Table.When users are trying to apply filter from Advanced View of Workspace, Status field is not available to be selected in list of f...
