I want to show the NEW button for Issue in Control related list for Control owner or owing grp member. If user other than Control owner or member of owning group login that user should not see the new button. In both Workspace and Classic UI
Hi,I am working upon opening a exercise record on exercise calendar(custom).I wrote concat condition with payload.event.sysID still its not navigating it to exercise record named 'Demo' via calendarHow can I achieve this ?Thanks in advance!
I can see option to enable AI Agent for virtual agents can we enable same for Now Assist Panel
I want to add an if condition in my existing variable set Client Script so it does not affect other catalog items. I have written the below code to clear out the values if poet type is not capital but it is not working(highlighted in red color) funct...
How to show RTIM Variables on SC tasks Tried to add Variable editor on the sc task form but its not populating variabl;es on the form both native view ans SOW!
We had the requirement to make the Compose Email option true for the Interaction records, I did it by making the Dictionary entry and ensured that the email_client is true in the attribute column. Doing so made the Compose Email option to come but wh...
The "My Tasks" widget in the Employee Center displays the standard out-of-the-box information.For each RITM displayed in the "My Tasks" widget, i want the Company Code from the associated user's record (sys_user.company -> core_company.u_company_code...
ifanyone know “Only the Control Owner or a member of the Owning Group for the control may create an issue.” Any other users (not the Owner or Owning Group members) are prevented from creating an Issue
Hi Team, We have a requirement in a catalog item to implement dependent dropdowns. There are three lookup select boxes — SB1, SB2, and SB3 — each containing multiple dropdown values. What is the best practice for configuring dependent dropdowns in Se...
Moving a record between applications in Global scope can be performed using out-of-the-box functionality in the platform. This process allows administrators and developers to reassign records to the appropriate application without requiring custom sc...
Hello All, I'm trying to schedule cloud discovery for one account for which credentials are already configured and receiving below error, If anyone is familiar with this do let me know the solution Exception occurred while executing operation Cloud ...
The subject says it all. I have duplicated the SRP Record in the SOW Experience and want to add a button to the action bar. I have seen how to create a declarative action but I can't figure out how to trigger anything in UI Builder. Please provide a ...
Service Catalog → Record Producer → MRVS (Multi‑Row Variable Set)Release:(please add your release, e.g., Vancouver/Washington)What I’m trying to doOn a Record Producer, I have a dropdown (select box). Based on the selected option, I populate a Multi‑...
I try to filter records created today, mixing in mysql functions in the where clause of the tablect.sys_created_on > DATE_ADD(NOW(),INTERVAL -1 DAY) and ct.sys_created_on < DATE_ADD(NOW(),INTERVAL 1 DAY)For some reason EMPTY created dates are returne...
Inbox option is available for Admin users on Service operations workspace but not for non Admin users though the user has AWA_agent role.
