Hi everyone,I'm facing an issue with my Personal Developer Instance (PDI), and I'm unable to access either my instance or the Developer Portal.Issue:My PDI URL returns a 504 Gateway Timeout error.The Developer Portal (https://developer.servicenow.com...
HI Experts, need to know about Optro to Servicenow Integration or bi directional like what use of this and how the configurations like what and all prerequisites need Need your assistance asap. Thanks
Hello Community, I have configured a SLA condition rule for a SLA definition on the sc_task table. I configured the attach() function and it started the SLA task on sc_task record. But it is having duplicates of the same SLA Definitions on the sc_tas...
Is there a dashboard showing availability or performance status of PDI platform? Some days it loads instantly, but some days like today it is loading forever - now sitting in loading status permanently
Hi Team,I'm facing an issue with an SLA on the sc_request table. The SLA is currently in the Paused stage, and even after the request meets the stop condition (State = Closed), the SLA does not complete and remains in the Paused state.The stop condit...
I was not able to login to PDI instance, it's been more than 12 hours and status is showing as Upgrading Instance...
When i am trying to login to Service now Developer site its taking around 3 min to load login page. After entering the creds I am stuck at loading page from 8 hours. Due to this i am unable to access my PDI. I have tried clearing cache, accessing thr...
Hi everyone,I’ve been unable to access developer.servicenow.com since yesterday evening.Here is what I’m experiencing and what I’ve tried so far: Issue:My Personal Developer Instance (PDI) went offline, and when trying to access the Developer Site, I...
Hi Community, I am facing an issue with ServiceNow Virtual Agent call routing. When a call is made to a Service Desk agent via Virtual Agent, the call is not automatically getting routed/transferred to another available agent when required.From initi...
Hello Community,I'm trying to log in to my PDI, but when I tried to open my PDI, it's showing offline. I don't know what the problem is, but I tried with different browsers also. I'm facing the same issue. It's showing something like, "We are having ...
Hi, we had recently migrated to Australia upgrade. The ITSM dashboard has access to ITIL, Business Stakeholder role can able to view it but after upgrade, the ITIl, business stakeholder users getting the attached error message. please assist me to fi...
Hi,please the browse button in the employee center are showing only for admin users the checkbox in advanced portal navigation are checked any suggestions please?Thanks.
Hello Team,My Personal Developer Instance (PDI) dev280301 is currently showing as Offline in the ServiceNow Developer Portal.I was actively using this instance recently and have ongoing POC configuration and development work stored in it. However, wh...
What is the functionality of Dynamic Evaluation in sys_declarative_action_assignment
