Localization tasks are not getting created
After upgrade, after requesting for translation, I'm seeing the RITM getting created but not the LTASKS. Any solution or configuration to check?
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After upgrade, after requesting for translation, I'm seeing the RITM getting created but not the LTASKS. Any solution or configuration to check?
When you use a standard change template to create a new change req and save the record, a business rule is displaying an error message. The business rule should only display the msg if a field which was populated via template has had a value has chan...
Hello everyone, I was looking around for a way to make the default attachment section on a catalog item mandatory, and found that a lot of the community posts out there seem to be outdated and don't work in Employee Center. I wanted to share the fix ...
Hi all,After trying to switch the interface of Service Now to the traditional one, the Preference menu in my profile become blank.I tried to clear browser cache/ login to different browser/ incognito browser but cannot fix the problem.Does anyone kno...
Hi ,While I am working on configuration of watchlist in incident form, i found my name is repeatedly coming under watchlist field.Record producer script var memberIds = (producer.watch_list + '').split(',');var userIds = [];for (var i = 0; i < member...
Hi All, I have configured four catalog items with user criteria so that they are visible only to HR agents on the portal. These catalog items include a “Requested for” variable (of type Requested for).However, due to the applied user criteria, HR age...
I have a catalog item for an end-user to request a change request. I'm trying to validate that the dates they provide are within a Schedule named "Data Center Maintenance", both start and end dates. This Schedule has a single Schedule Entry of every ...
Hi, I am trying to create dynamic table using Rich Text variable on catalog form, plz suggest on how to Set Rich Text (catalog variable) Value in client script? g_form.setValue() not working.
When querying an incident through the ServiceNow MCP connector, instead of returning details specific to the actual incident, AQS is responding with what appears to be a default/templated summary that has no relation to the incident in question. Woul...
We have received a requirement to integrate Microsoft Azure with ServiceNow using Cloud Discovery. The objective is to discover Foundry resources into ServiceNow.As part of our analysis, we understand that Foundry is an AI platform in Azure and is no...
I have a requirement to exclude all Knowledge in a particular Knowledge Base from the Global Search.Users still need access to the articles in that KB - they just don't want them to show up in the Global Search. I have added the condition (Knowledge ...
I have user who is not getting any email notification when the HR case is created. User has a valid email and the hr case meets the criteria to trigger the notification. I checked the email logs and nothing shows up if the notification was processe...
We have to assign privileged roles including security_admin and revoke when end time reaches, what if time-limited user has role table is not to be used.Both answers are needed.
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