Email Notification dynamic subject

[xiaix]

I found this:   Dynamic subject in an Email notification

But no answer.

I'm trying to call a mail script because I need a dynamic subject line:

However, when the email comes in, I get this as my subject line:   ${mail_script:dynamic_subject}

Is a dynamic subject line possible?

[Chuck Tomasi · Accepted solution]

Hi David,

Call the dynamic_subject script from within the message body.

It should contain a line like this:

email.setSubject("This is the new subject line"); 

Scripting for Email Notifications - ServiceNow Wiki

Email Notifications - ServiceNow Wiki

[xiaix]

Genius.  

[ryadavalli]

Hey Chuck,

the email.subject will be in the <mail_script> tags in the body of the email. But then system will ask you to convert in into a notification script, can we call one notification script in another email notification script?

[Chuck Tomasi]

HI Ravali,

You cannot call one notification script from another one. If you want to centralize your code, consider using a script include and call that from the various mail scripts.

Script includes