answer = true;if (GlidePluginManager.isActive('com.sn_cs_sm')){answer = new sn_cs_sm.ServiceManagementIncidentUtils().isValidCallerForIncNotif(current.caller_id.getRefRecord());}Could anyone please explain me what is the use of this code , this is in...
I have a scenario in which I would like to present two forms for two related records from two separate tables on a single page in UI Builder. When I add both form components to the page all appears to render correctly in the UI Builder workspace, bu...
I have a requirement to retrieve a file from the MID Server and attach it to a Record in a Flow. I'm really struggling with retrieving the file from the MID Server. For various reasons, Import is not an option. I've seen a few posts and videos on ...
In "Scripts - Background" I pasted the code below the dotted line. I really want to update the substate field but I see when I run the script below it comes up undefined. Increasing the size of x does not matter. I tried to do an update based o...
I have a widget that needs to refresh every one minute. I've got it working when executing the widget directly, however the client $interval alert does not match the server side data during it's refresh.Client Scriptapi.controller=function($interval)...
Hi, We are trying to load a set of data into Idea portal - ServiceNow SPM module.The load data and transformation shows successful and the "Import Set Rows" shows the rows are successfully created. However, the imported data is not showing up on the ...
I have created the script below to use in a UI Action script window but it's not working as expected.I want the script to populate a true value into a true/false field so that mandatory fields are then disabled until the value is removed again. The ...
Hi Experts I want to print the incidents caller's managers manages names in the background script.Thanks in advance.
Hello All, We are experiencing an issue with Incidents created through the Logic Monitor integration. These incidents are generated for collector failovers, and the failover details are included in the Incident description.When the failover is restor...
Hey guys!I would like to ask you a question, I have a user who has the role "user_admin" and "sn_si.manager", which are the ACL roles that allow a user to perform a DELETE on sys_user_grmember and sys_user_has_role (my understanding). However, when I...
Sorry to spam everyone - but I can't get into the Developer site using Chrome today. Does anyone know how to report this to ServiceNow? I have cleared cached, rebooted and as a last resort, tried Edge - which is how I got in. The link I'm using is...
Hi All,How to check system property stringKeys are available in Object Or Not ?I have below Object & Property :var myObject = { "name": "ServiceNow", "version": "Quebec", "Year":"2025", "Country":"Canada" }; system property: StringKeys name, year ...
Hi Team,We have installed the Conversational Integration with Microsoft Teams plugin in our instance to integrate with Microsoft Teams. After installing the plugin some UI actions have been imported in the system with name 'Start Microsoft Teams Chat...
Hi All,We have new requirement to add below mentioned additional middleware components to ServiceNow. 1. Confluent Kafka2. solace systems3. infosphere DataStageetc. can we discover middleware components in ServiceNow if yest please provide the sugge...
is there any OOB functionality present in service now for setting custom tag mandatory rather than complex html, css handling because we have requirement to add mandatory tag in service portal also mandatory with asterisk is not working
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