How to transfor data of Knowledge between instances?

[Yu_G]

HI everyone,

I would like to ask that is it possible to transfer data of Knowledge between instances? and how to do that?

By the way, the Knowledge acticle numbers are different between instances. If I use export set or xml, Will there be a problem that Knowledge numbers become duplicate? If so, how should I solve it?

Thank you very much.

[Ravi Chandra_K]

Hello @Yu_G 

You can Import the xmls from one instance to other.

If there are any attachments, make sure to follow:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0715440

Please mark the answer as helpful and correct if helped.

Kind Regards,

Ravi

[Yu_G]

Thank you so much.

Will try.

[Harish Bainsla · Accepted solution]

Hi @Yu_G  check below links to do it 

https://www.servicenow.com/community/developer-forum/can-we-move-knowledge-article-from-one-instance...

https://www.servicenow.com/community/sysadmin-forum/moving-kb-between-instances/m-p/2588087

https://www.servicenow.com/community/itsm-forum/transferring-knowledge-knowledge-bases-and-knowledge...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0852780

https://www.servicenow.com/community/developer-articles/full-export-import-knowledge-bases-categorie...

if my answer helps you mark helpful and accept solution

[Yu_G]

Thank you so much.