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10-28-2024 09:10 PM - edited 10-28-2024 09:45 PM
HI everyone,
I would like to ask that is it possible to transfer data of Knowledge between instances? and how to do that?
By the way, the Knowledge acticle numbers are different between instances. If I use export set or xml, Will there be a problem that Knowledge numbers become duplicate? If so, how should I solve it?
Thank you very much.
Solved! Go to Solution.
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10-28-2024 09:21 PM
Hi @Yu_G check below links to do it
https://www.servicenow.com/community/sysadmin-forum/moving-kb-between-instances/m-p/2588087
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0852780
if my answer helps you mark helpful and accept solution
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10-28-2024 09:30 PM
If it helps you please mark helpful and accept solution
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10-28-2024 09:42 PM
Sorry, would u mind if i ask another question? The No. of acticles are different between instances. If I use export set or xml, will duplicate knowledge numbers be a problem?
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10-28-2024 09:56 PM
