Hi All,Kindly help me , how to Auto get Refresh token once it's get expired. and how to get's updated under oauth_credential_list.do Table.Here OAuth 2.0 Refresh token got expired. Kindly let me know how to get renew refresh token.BackGroud script si...
Hi, Looking for help in creating business rule to change assignment group when the state change. Example state is "new" and the assignment group is "ABCD", if state become "active" I need the assignment group to change to "new group" thanks
We're looking to help our teams with consistency in naming conventions within our account request. This can be done with a series of IF statements in the flow, but I'm looking at trying to use a decision table. We have some simple decision tables tha...
Hi Community,I have a dashboard in ServiceNow that contains a mix of Performance Analytics widgets and standard reports. The requirement is to export the entire dashboard data into CSV or Excel format so that it can be used in Power BI.We do not have...
Hi everyone,I’m working in UI Builder (Yokohama release) and I’ve hit a stubborn styling issue with a record list component (now-record-list-connected) on one of my workspace pages.The problem is that text in one of my list columns is being truncated...
i want to create a list report in servicenow Table 1: cmdb_sam_sw_installFilter: Display name = Adobe Systems Creative CloudColumns to display in report: 1. Display name2. Assigned to3. Last Used Table 2: samp_sw_subscriptionFilter: Display name = Ad...
Hello developers, In the Source-to-Pay workspace, we have a playbook that automatically triggers based on certain conditions and this part is working perfect. The problem is that the "Playbook" shows as the first tab in workspace (see attached screen...
Hello Team, Could someone suggest a way to resolve the following issue?We have a requirement where, upon receiving an email, we need to create a normal case in ServiceNow. This is a generic condition for us. However, another team has a different requ...
Hi all,I’m working on an Incident metrics report and I need to include the initial state of the Incident at the time it was created.For example, I want to know whether the ticket was first created in New, On Hold, In Progress, etc. I only need the ve...
Hello everyone,During creating an ATF test cases I have faced a issue in a test which FAILURE: Failed to open the 'sc_req_item' form with id 'eee283d32b5576105f33ff824391bfde'Table 'sc_req_item' does not have a record with id 'eee283d32b5576105f33ff8...
I have attachments up to 30 MB in size that I need to send to a third-party system. I've created a Scripted REST API that uses base64 encoding to convert the files, but it only works for files up to 2 MB. For files exceeding 5 MB, the conversion fail...
Hello everyone I am trying to create a scheduled job: A scheduled job should run and check the end date within the Forescout Pen Test table.If the end date has passed, the job should set the records to Disposed. this is my script: But the status is ...
Greetings, I have a PDI that I am working on to understand how to build out Now Mobile Agent. Essentially, I am trying to recreate the out of box functionality for incidents but with interactions. I have interactions displaying and can resolve the...
I am planning to take CIS-DATA FOUNDATION EXAM.Can anyone tell me the below: 1.Do we need any voucher code for this or can we directly register for this exam.I read the courses are recommended but not mandatory so not sure how to get a voucher code f...
I'm trying to import set to set the department field on the alm_asset table. My data sources only contains the assigned_to. How can I set the department by referencing the assigned_to.department?
