REST API integration servicenow to servicenow using flow designer
Hi, how to create REST API integration servicenow to servicenow using flow designer.
Forum Posts
How can we add standard action button for 'Requests' in ESC page.
Hi Community, I have a requirement here where we are trying to customize the ESC page. From an end user perspective, we have configured 'My request' widget which would show them action drop downs (As attached). Similarly, we are planning to do it fo...
Error when attempting a JDBC connection using a Mid Server
Hello,I need to load data into ServiceNow from an internal database. I already have a Mid Server setup that has allowed us to modify accounts in our Active Directory through flows in Flow Designer. I've successfully been able to telnet to this databa...
Zurich Release
Currently not able to create scoped apps within Zurich. I have released and requested a few PDIs so far and still having the same issue. I get the error message: "Unable to create this application. Go back to the create app experience and enter a dif...
Passing data to a Sub Flow Input of Array.String type
So I have a Sub Flow with an input variable of type Array.String and it's named 'pcname'. If I test the flow and just type a name in there it works fine. However, when I use the Code Snippet and try to pass a string variable (converted to an array)...
Now Mobile – Default Notifications Not Functioning for HRSD Application
The default Notifications tab was previously displaying RITM, REQ, INC, and HRC-related notifications.However, after upgrading the HR Service Delivery for Mobile plugin to the latest version (21.2.7), these notifications are no longer appearing.We n...
Resolved! Extending the Catalog Task table (sc_task)
The last relevant community post I could find on this topic was from 2015. And the consensus then was clearly "strongly advise against." I want to bring it up again to see if anything's changed. I'm not so ambitious that I want to extend the whole ...
Users not able to see tickets under 'My Requests' EC
When any user navigates to Self-Service > Employee Centre > My Requests, the user should be able to see the tickets which he/she 'OPENED' or is 'CALLER' or 'REQUESTED FOR'. There has been an issue regarding the same. Few users (Opened By/ Caller/ Req...
How to hide 'Create known error article' link on problem form
Hi Team, Could someone please help me with configuring the visibility of the "Create Known Error Article" link based on the following conditions:For P1/P2 tickets:The link should be visible only when the ticket is in the Root Cause Analysis (RCA) sta...
MS Teams integration to send Major Incident communication
Hi All, As part of the Major Incident communications, we have a requirement to send Major Incident updates to specific Teams channel(s). During a Major Incident, Major Incident manager should be able to send periodic communications (from Major Incide...
Unable to cpmplete Task 02: Approve requests IT Service Management (ITSM) Fundamentals Simulator (Yo
Scenario:Approvals are defined in the processes in Workflow or Flow Designer. ServiceNow has a standard approval workflow at the request, and for request item levels, we can use any process engine. In this task, the Developer Laptop (Mac) has a diffe...
Resolved! Retrieve Image from db_image record
Hi Everyone, I have a use case to retrieve the Image content of db_image table record. We usually have a image field in db_image record where our uploaded image is stored. Using the below script I tried retrieving the same image but the response is e...
Create cancel button in demand form
Given: Demand record is created.When: Demand team accesses the demand recordThen: Demand team should be able to mark Demand as cancel using Cancel Ul action buttonANDA pop-up should appear with Justification text box as manadatory fieldANDthe pop-up ...
How to get AJAXtableCompleter script include
Hi guys,I was trying to find AjaxTableCompleter script include which is required in field attributes I cannot see it in the table. how can I get it?maybe this is the reason, I am unable to use field attributes functionalities.
ATF UI Action for Workspace
Hello,I have two questions regarding ATFs as it relates to UI Actions for a scoped app using workspace. I had existing ATFs that were working fine, but now that we are moving to Zurich, 10 of them no longer work. All of these do use a Run Server Si...
