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Forum Posts

Latest PDI Waitlist Length

I am currently waiting for the latest instance in the developer area. Can I ask how long is the waitlist and how soon can I expect to receive an instance?

mullinc by • Kilo Explorer
  • 35 Views
  • 1 replies
  • 0 helpfuls

Problem Model selection on workspace

We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to create problem with those 2 models. This interceptor is working as expected for native UI but its not showing on workspace and instead the default problem model is sele...

sejal1107 by • Tera Guru
  • 172 Views
  • 3 replies
  • 0 helpfuls

Editing Closed Request Fields as Admin

Hello Everyone,I have an excel sheet of records data, and as an admin on Prod instance I want to be able to edit closed complete request fields which are read only  to match with the excel I have, how do I do this in the best way with minimal manual ...

Elana by • Tera Contributor
  • 395 Views
  • 10 replies
  • 0 helpfuls

with the URL am i able to trace the incident number ?

in service now if i create a Chrome plugin to just paste the Incident and navigating to the correct incident is that possible ?I see the url is having the encoded values so I am not able to find which url for which incident. need help here.

bharathsco by • Giga Contributor
  • 2150 Views
  • 5 replies
  • 1 helpfuls

Add options to the sys_choice table

Hello,I have to create a field on a catalog item giving users the option to select "Library or List".If 'Library' is chosen, a *multi-selection* dropdown is needed with the following options: Site SecureSafetyEnvironmentalProduct SafetyVoice of Custo...

Workspace view rule script for custom workspace

I wanted to know is there any way we can use the scripting in Workspace View Rule? I am looking for a way to call scripting include in workspace view rules.I have created the workspace view rule for my custom workspace. See the screenshot pasted belo...

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