I have a multirow variable set named pack_size.when user add value in multirow variable set without clicking rho1 checkbox and clicks Add button. That selected record will gets added in the multirow variable set. Eg:If user add values and selects rho...
I have created a list report on the cmn_notif_device table. There is a related list condition in the filter set to the following: --- Now when I impersonate the user who should be able to access it via a read ACL, I get the following error message: P...
Hi guys, there is a declarative action called new that is on the case table. specifically on the child case related list. Right now when the user clicks the new button, it simply opens an empty case form for user to submit. Is there a way to modify t...
Hi, I have been tasked with creating a Password Reset function to allow users to reset their AD Password. One of the ask was to allow for DUO authentication. Using the OOB Password Reset and the OOB Authenticator options works, but the issue is the...
Hi , I am getting the below error while clicking on 'My Task' in ESC portalErrorFailing widget: 'Recommended Articles For Todos' (3a59d6eadbd3c0109dd29207db961999) called from: 'HRJ Task Collect Information' (c97b3639870b63005346caf736cb0bd0) called ...
Hello Community, I have an issue where user A is not able to see records on the requested item table (sc_req_item). User B/C/D are able to see the records. Currently, the table just shows blank and it does not have the 'number of rows removed from th...
Hi everyone, I am currently exploring a possible integration between ServiceNow and Lightspeed Mobile Device Management (Lightspeed MDM) to bring device/asset information into ServiceNow.I could not find much public documentation around a ServiceNow ...
Hi, Does anyone encounters the issue with the change success score dashboard under change success score metrics, when there's no assignment group selected under breakdowns tab it shows the error on the picture says "java.lang.NullPointerException: Ca...
Seeking guidance on the best approach to manage “Pending Retirement” notifications for knowledge articles within Service Operations Workspace, without triggering email notifications. The goal is to ensure visibility and actionability for users while ...
How to change the background color of category item count badge in Service Portal.
Hi, I have this issue recently where if I click on translate in additional comments or work-notes, I am getting a black block below saying try again. I have attached the images below. I have also installed Dynamic translation plugin.
Hi All, I have a UI Policy which makes the additional comments field mandatory for tickets assigned to the Service Desk:I also have a Business Rule, which sets the ticket state to "In Progress" when the assignment changes from or to the Service Desk:...
Hello Everyone,I am facing an issue related to impersonation and field behavior in ServiceNow.I wrote a Client Script where, if a specific user is impersonated, the Assignment Group field should become read-only; otherwise, it should remain editable....
Hi everyone, I’m currently setting up the Zendesk Spoke and running into an issue when creating a webhook from Webhook Registries in ServiceNow. After clicking Create Webhook, ServiceNow shows “Webhook creation is initiated”, but the Webhook ID never...
I am looking for end to end details on how to install a software on end user devices using Intune. I couldnt find the any docs/community posts/blogs/Youtube videos describing the same clearly. Its incomplete or scattered. If anyone has worked on this...
