Hi Guys,Need some advice on a PA historical collection requirement.We have a service health dashboard already live in PROD, covering incidents, cases and SLA, OLA metrics. The business wants historical trends going back to when the instance went live...
Has anyone else had any issues with activating plugins on their PDIs? I have been trying for multiple days. I have reset and wiped my instance, released and requested new, etc. Nothing I have done has worked. I hope this isn't just me...
I recently applied for a new instance on ServiceNow Developer, but I have been waiting for three days or on the waitlist. How many days do I need to wait to get the instance Another question is how to contact the administrator of ServiceNow, and wha...
When I click "Edit Metrics Weight" on the Service Offering form, the modal opens without displaying any data. I checked the UI Action and found that GlideDialogWindow references a specific UI Page, but I couldn’t locate that UI Page in my instance. I...
I am trying to limit an action function's visibility for a custom mobile app but I keep getting stuck and I'm hoping someone can help me. In my app, I have a custom table (Table A) with these fields:StateNumberand other fields On the record screen's ...
Hi , One of our user reported that when she added comments from service portal in her ticket, she received a notification stating comments were added to her ticket. She opened the link in the notification and checked guessing agent would have added a...
We see behaviour in servers states in the CMDB where the state is constantly changing from operational to non-operational and back. We rely on this state for our automated patching so unexpected state changes is not what we want. Is anyone else in th...
I am currently waiting for the latest instance in the developer area. Can I ask how long is the waitlist and how soon can I expect to receive an instance?
I have configured the SharePoint External Content Connector in my instance and it has been about a week and the indexed documents are not showing in the search. Is this normal? I did an initial crawl with a site that had around 130 documents that pop...
Hi,I can i remove the 'i' icon from a reference field in workspace?
Hello Everyone,As an end user, when I try to open PNG attachments through the Business Portal, I receive the error shown below.Has anyone encountered this issue before? If so, could you please let me know how it was resolved?Thank you.
Hi everyone, I'm trying to create a scheduled trigger for a flow that should run every 2 months on the 1st day of the month.The scheduling details themselves look correct and show:"Occurs day 1 of every 2 months effective Oct 01, 2026 at 18:00:00"How...
I am working on my PDI and installed demo data for sn_pr and ShoppingHub. However, when I go to the Suppliers menu on the ShoppingHub, and want to search for Suppliers with starting letter (e.g. A...), no suppliers are shown. I already checked relati...
We have 2 problem models 'A' and 'B'. I have created an interceptor on problem to create problem with those 2 models. This interceptor is working as expected for native UI but its not showing on workspace and instead the default problem model is sele...
Hi ServiceNow Community,I am trying to replicate the existing “New Project from Template” functionality available in Project Workspace within Strategic Planning Workspace, specifically for the Projects related list under a Program.Existing behavior i...
