Hello Experts, My requirement is to schedule reports so that recipients receive only the report link, without any attachments. I researched in various forums and learned that unchecking the “Include with report” option should prevent attachments from...
Hi All, We have a requirement to make the default variable editor read-only in the target record. We have written script as per https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0752560 which makes the variable editor read-only i...
I have a dashboard with several data visualizations.Is it possible to open a new tab when I click one of them?To me it looks a bit like a new tab is related to the table used in the data visualisation.If I have 3 data visualisations for different tab...
Previously we had a piece of code in a business rule that checked for the user that did the update on a record. This code did work but we have discovered that it is currently no longer working and would like alternatives to this issue.Here is the lo...
Hello Team, I have created a post in the ServiceNow community, but I am getting an error as shown below. My original post link here: My Original post Just to let you know, my email ID was already verified, and I have attached the screenshot below a...
Hello, I’m new to ServiceNow, so please excuse any incorrect terminology. We’re building an employee timekeeping system using a record producer. When users submit time entries for manager approval, some are rejected due to incorrect hours. Is there a...
I understand that once you’re dealing with an Order Guide in the Service Catalog that creates multiple RITMs, ServiceNow will always take the user back to the REQ, not an individual RITM. Does the same hold true for the Product Catalog?
Hi, I wanted to ask some question regarding the location.affected notification how does this notification triggers?
Hi All!!For playbook there's a lane under which I have a few activates/tasks. For a few tasks I want the to set the assignment group to something else. My approach is to go directly to the specific activity definition and set the assignment group the...
I need some help, as I’m currently unable to reply to the thread I posted. Thank you
Anyone knows how this notification trigger or sends?
Hi,When an email is sent, an incident record is created, but the description field is empty in the incident record, while the body of the email is not empty.
I am trying to understand some behavior in /csm so that I can implement it in /esc. On a case record in /csm, I can follow these steps: Enter some text in the Activity fieldWithout submitting the text, select the Watch List tabUpdate the watch listRe...
I am trying to add an attachment to emails being sent out via a workflow. I have located the attachment record and placed it as the source record and have the email record pill as the target record. upon testing, I am getting the error Error: undefi...
I eventually got the action payload definition to actually update with my newly added parameter.The new parameter was "query". I added the query (copied and pasted encoded from the list) and then, foolishly expected it to just work. But it doesn't.I ...
