@Adam Stout , I followed the solution you provided using Performance Analytics, as it was recommended not to use a custom table.Step 1: I created an Indicator Source on the Legal Request table, since we have a record producer on this table.The facts ...
Hi All,I have created one role and given all the access (Create, read and write) and When I try to edit the fields in the table records, I am not able to do. just I can see the records. Thanks in advance,Spandus
The user submitted an incident where the mandatory fields were not filled. Within 7 seconds, a second incident was automatically created with complete and correct details. It was observed that in the first incident, the Contact Type field did not aut...
Hi Everyone,Had anyone tried or know how to modify the MRVS to add an "Add and Stay" button on the Modal popup? Users have to enter many records it's a lot of clicks to click 'Add', then click Add again just to re-open the modal. We'd like to keep th...
I am working on ServiceNow Workspace in Zurich. In Workspace list view, when selecting multiple records and clicking "Edit" button, Incident form is visible. I would like to add a "custom field" to that form for bulk edit. is there any supported way ...
I’m facing an issue with the Salesforce Spoke in ServiceNow.I cannot create records in the table sn_sforce_v2_spoke_st_cases, even with the required roles. The table does not show the “New” button, and when I try to create a record via Flow Designer,...
Hi team,I am trying to fetch the MIM workbench Duration back end value.I have searched the table name sn_major_incident table i am unable to find the table name.I am trying to call this value in ITC email template.Please let me know ThanksMounik...
I'm getting this error when I open modal and choose a record and save it in the workspace, the actual requirement is to update the current record from where I opened the ui actionfunction onClick(g_form) { var ga = new GlideAjax('service'); ...
Hi all,I’m trying to call a subflow from a Script Include (triggered via GlideAjax from a Catalog Client Script) and return the output to populate a select box dynamically on a catalog item whle submiting.Current flow:User selects a subnet on the Ser...
Hello,I have a requirement where we need to prevent the records which are getting deleted by the auto flush rule, I don't want to modify the auto flush rule. I just want to prevent the records which are getting deleted though auto flush rule or any o...
I created a custom flow for a Knowledge Base, but I’m facing an issue. When I create the KB article using a template, it throws an error in the flow with the following message in the logs:"Couldn't publish: Journal field 'approval_history' is not val...
I’m working on a requirement to build a dashboard that shows a monthly breakdown of Knowledge Article updates. Specifically, I need to distinguish between two types of changes: Content Modified: Articles where the actual text or body was updated.Date...
I have a MRVS have a field have type is Select Box, in my onLoad client script have a callback function in GlideAjax to get question choice in order to add options to select box field. I tried to log the response and it working correctly. but when I ...
In ServiceNow UI Builder, the Record List component does not seem to accept an array of data coming from a Repeater component, whereas the older List component supported this behavior. Has anyone encountered this limitation or found a workaround? Any...
If you find this content helpful please upvote, thank you In this post, we’ll create a simple AI Agent from scratch that can generate an Incident. This is a beginner-friendly walkthrough meant purely for learning purposes. Step 1: AI Agent plugins a...
