As a Service Portal user, I want the ability to drag and drop files directly onto catalog item request forms, without needing to open browser dialogs. This functionality should be available across all catalog items through a common configuration, not...
Hi All,Kindly let me know why GeneralPDF not workingError : gs.addErrorMessage("PDF generation failed: " + e.message);GeneralPDF not defined.Client SCript :var responseBody = Contenthtml; var letterheadHTML = "<html xmlns:o='urn:schemas-micro...
Is it possible to configure an AI Agent to automatically update the priority field based on the category? For example, the agent should be able to read rules from the case description.If the description states: “If Category is Billing, set Priority t...
Hi all, so I have this task whereby in a select box choice options. The variable name of that select box for example is 'Service Request' and in there have 5 options. For option 1, 2 & 3 only users belonging to a certain department or certain groups ...
Going to keep this simple because I'm finding no information on it: has anyone done any integration with Zylo? Would appreciate being pointed to some material or hearing advice/experience.
Hello AllI have been working on restricting the number of attachments to be added on a catalog form. You may ask to use three variables with type 'Attachment', but it does not look good or give a good interface. So, I developed a catalog script of 'o...
Which of the following is true of Service Catalog Items in relation to the Service Catalog?A. They run behind the scenes.B. They are the building blocks. Most VotedC. They are optional.D. They provide options.
1 st client script is onload testfunction onLoad() { //Type appropriate comment here, and begin script below if (!g_user.hasRole('admin')){g_form.setVisible('contact_type', false);g_form.addInfoMessage('hello non admin'); }}--------------------...
which one of the following execute first? a. business rule b. script includes c. ui policy d. client script
Hi, On Transorm Map into an "OnAfter" script, i use the "source.sys_import_state_comment" to display information about the action, but in result Import set the information is empty.It is working or not into onAfter script ? Regards,Cédric
I am trying to create a component for UI Builder. I followed the guide on the Developer site but it keeps throwing this error: "SNC is not found, please install SNC from store."The environment uses PDI.
Hi Everyone We are looking to implement badge reader for ServiceNow Walk-up experienceI've gone through documentations and such but may I ask recommendations for card readers or the apps in between that will read the card and call the service? Any fe...
Hello ITOM Experts,Need some Step by Step guidance. Have gone through documentation and many threads.Still confused , how tagged based Service Mapping to be implemented. Q1. Is Basic discovery be done for CIs with Tags (key value etc.) (for non clou...
When we use the "Manage collaborators", we are able to create the "Developer Collaboration Task" , but we wanted to know how this task is getting created like, is there any record producer or something like any process is there ? ThanksNagarjuna
Hi Community,I’m working on a requirement where I need to build a chat-like interface in ServiceNow.The idea is:For a particular record, a user will upload a document into ServiceNow.The AI model should be trained only on that document’s data.If the ...
