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Forum Posts

Resolved! Client Credentials OAuth Application User

Hello!I like the idea of having inbound (to ServiceNow) REST integrations start to use the client credentials grant type for several reasons, which I'll leave out for now for brevity. To use the client credentials grant type, one only needs to specif...

s-jacobs by Tera Contributor
  • 8928 Views
  • 6 replies
  • 3 helpfuls

Create an OAuth API endpoint for external clients

"Exception on token flow - unsupported_grant_type_for_pkce: Grant type password is not supported. PKCE only supports authorization code flow: no thrown error". This is the system log message after I sent a request to get the refresh token from Postma...

Playbook - Configure Action to Link to Destination

Hi all, I am trying to create a new Client action to redirect from the playbook to a new page in the workspace to create a record. But when pressing the button, it does not seem to react to anything. I have a feeling I am missing something, but I can...

JonasVK_0-1704290946013.png JonasVK_1-1704290973174.png JonasVK_2-1704290998943.png
Jonas VK by Tera Guru
  • 2213 Views
  • 7 replies
  • 0 helpfuls

Resolved! scripting

How do I configure dependent choices from the form? I need to add two and remove one option. It is for the category "Software", and I need code to add two and remove one choice. Also, where/how do I execute the code? Thanks!

Is there a way to move a Flow to a Sub-flow?

Hello, We have several Workflows and Flows that are all for hardware related catalog requests that we would like to consolidate into one "Flow". Some of these are already in Flow Designer as individual Flows. Is there an automated or "easier" way to ...

Group By variables in Platform Analytics

Hi All, Is there any explicit documentation stating exactly what Request Item variable types are available to use as a Group By in Platform Analytics?  With 'List - Simple' we seem to be able to access all variable types. However, with other visualiz...

scoburn1 by Tera Contributor
  • 840 Views
  • 1 replies
  • 0 helpfuls

Issue Consolidating RITMs automatically

The Problems:Flow UI Bug: Standard "Submit Catalog Item Request" action fails with "Failed to create FlowObjectDefinition" when mapping variables from a custom action.Visibility Issue: GlideRecord.insert() creates the RITM, but the Variable Editor is...

CSA question exam

You have heard about a new application released by ServiceNow. You want to try it out, to see if it might be useful for your company's ServiceNow implementation. What would be the best way to get hands -on experience with the new application?- Activa...

RosariaD by Tera Contributor
  • 216 Views
  • 4 replies
  • 0 helpfuls