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Resolved! Migrating megamenu-taxonomy from one instance to another ?

Hi team I've built a quick taxonomy on a dev instance for a client and right now I'm at the part where I need to migrate it to test. I've been finding it hard to migrate it properly to be honest. Some records don't get captured on the update set and ...

Mariano1 by Tera Contributor
  • 2545 Views
  • 6 replies
  • 1 helpfuls

Resolved! Import taxonomies using excel file

Hi Team, Could you please help me with the information related to taxonomies. Do we have an option to create taxonomies using excel file. If yes please help me with the link, steps to achieve it. Instead of creating using the below steps, I want to c...

User1a by Tera Contributor
  • 984 Views
  • 1 replies
  • 1 helpfuls

We need to sync user data between dev and prod

We have requirement to sync user data .we suggested my client to clone the instances but he don't want to clone the instances so he want to sync user data using integration hub .we are trying many ways using servicenow remote integration spokes but w...

Nageswar by Tera Contributor
  • 923 Views
  • 1 replies
  • 0 helpfuls

HR Workflows Vs Request

Hello! I am going to be setting up my first workflow for HR.  Curious if they are the same as setting up for request and change.   Any gotchas to be aware of? Thank you,James

joconnor by Tera Contributor
  • 1895 Views
  • 4 replies
  • 3 helpfuls

Restrict the duplicate records when record producer is submitted

HI All,  Having a requirement need to restrict the duplicate record entries in cmdb_model.lis. we are having a Record producer with the fields as below 1- Model name 2- Manufacturer3- category4- subcategory when one record is inserted with the name i...

Community Alums by Community Alums  
  • 1138 Views
  • 3 replies
  • 0 helpfuls

Associated SCTASKS for RITM

Hi Everyone, I have created a widget where it displays all the associated SCTASKS. I have added that widget in one of the page and it is working as expected.  But when I added this widget to ticket tab configuration it is showing as empty  Code of Wi...

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Akhil42 by Tera Contributor
  • 968 Views
  • 5 replies
  • 0 helpfuls