Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Check box variables are displaying on Request Preview page under Request Details Post submitting.

Kiran Maruthi
Tera Contributor

I created one record producer/ catalog form and applied some UI policies to that variaables on the form as in below screenshot:

2000102143_0-1715707183389.png

Client name not found variable is Check box type. and it will display when Select choice is selected as Test value 2, it will disappear when test value 2 is selected as choice.

2000102143_1-1715707290729.png

Now after submitting this form in Employee center, The Client name not found check box variable is displaying under Request Details tab after submitting.

 

Note: Applies to Target record is selected on UI police.

2000102143_2-1715707422208.png

 

Note: Only check box type variables are getting displayed as showing the above screenshot. Other than check box type fields it is working as expected.

 

Thanks in Advance.

 

1 ACCEPTED SOLUTION

Brian Lancaster
Kilo Patron

I think this has to do with the way checkbox variables work. If I remember correctly the request details displays based on the variable having a value or not. Since check boxes always have a value (true if check and false if unchecked) they will always display.

View solution in original post

1 REPLY 1

Brian Lancaster
Kilo Patron

I think this has to do with the way checkbox variables work. If I remember correctly the request details displays based on the variable having a value or not. Since check boxes always have a value (true if check and false if unchecked) they will always display.