Popular Topics widget is not visible on employee center only on PROD

sath
Tera Expert

Hi,

 

We have moved Employee Center to Prod today and noticed that popular topics widget is not visible on the portal. It is visible on Dev and Test, but not on Prod. Not sure why it is not working, can anyone please assist?

1 ACCEPTED SOLUTION

YaswanthKurre
Giga Guru

HI @sath ,

 

It might be because there is no data  yet for popular topics.

 

Steps to show empty widget without data:

1. Navigate to your portal home page in backend.

2. Open the portal page in designer 

3. Navigate to your widget (popular topics) and click on pencil icon to update instance option.

4. Select show empty state and save.

 

Screenshot for your reference:

YaswanthKurre_0-1751390003775.png

 

Mark this as helpful and correct , if this solves your question.

 

Thanks,

Yaswanth

 

View solution in original post

2 REPLIES 2

YaswanthKurre
Giga Guru

HI @sath ,

 

It might be because there is no data  yet for popular topics.

 

Steps to show empty widget without data:

1. Navigate to your portal home page in backend.

2. Open the portal page in designer 

3. Navigate to your widget (popular topics) and click on pencil icon to update instance option.

4. Select show empty state and save.

 

Screenshot for your reference:

YaswanthKurre_0-1751390003775.png

 

Mark this as helpful and correct , if this solves your question.

 

Thanks,

Yaswanth

 

sath
Tera Expert

Thank you @YaswanthKurre