When i search for catalog items in the esc portal, it is showing catalog item record as suggestions.
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07-03-2024 08:40 AM - edited 07-03-2024 08:46 AM
When I search for a catalog item, it shows a suggested item, and if I select it, it opens the Maintain Item Catalog Item record. How do I disable this?
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07-03-2024 12:35 PM
Are you using AI Search?
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07-04-2024 05:53 AM
Yes, @Luiz Pires.

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07-17-2024 08:26 AM
I believe this is a duplicate of this question: https://www.servicenow.com/community/developer-forum/when-i-search-for-catalog-items-in-the-esc-port...