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Error encountered while importing shared list from UCF

Hi,I am facing this error while configuring UCF -"Error encountered while downloading UCF content. Try again or contact your system administrator for further assistance."I looked into the UCF Shared Error list on ServiceNow docs but none of the resol...

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Resolved! Compliance Workspace

I have a comliance manager role, but i still do not have access to the Complinace WorkspaceCould you advise me why that is? Thanks in advance!

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szabb27 by Tera Contributor
  • 5878 Views
  • 3 replies
  • 8 helpfuls

Link between Issue and Audit Engagement

I am looking for the reasoning behind the two different ways Issues are related to Audit Engagements.When an issue is automatically created as a result of a Control Test failure, the Issue becomes visible on the 'Control Test Issues' tab on the Audit...

Jan Boere by Tera Contributor
  • 1807 Views
  • 3 replies
  • 0 helpfuls

Resolved! Calculating Vendor Risk Rating on a single questionnaire

In our Vendor Risk Management application we have an Assessment Template that contains multiple questionnaire templates and document request templates.  We are trying to only score 1 of the questionnaire templates as part of the Assessment record Ris...

How to use Business Processes

Hi,I was looking into Business Processes (Policy and Compliance > Scoping > Business Process, or Risk > Scoping > Business Process) for rolling up risk & compliance to process level. The documentation (see diagram at the bottom of the page) suggests ...

Resolved! SLAs for any module in GRC/IRM

Hi All Did anyone configure SLAs for any module/application in servicenow GRC/IRM? any reference docs/notes would be highly appreciated. @Community Alums @Jan Spurlin  Thanks in advance

Resolved! GRC Recommended Implementation Sequence

Hello,  I recall having seen a slide with the recommended implementation sequence for governance, risk and compliance based on a "maturity model" with foundation, crawl, walk, run, fly. Does anyone have this slide to share? Or similar methodology? Ki...

ThijsW by Tera Contributor
  • 4166 Views
  • 4 replies
  • 2 helpfuls

Resolved! IRM/GRC Architecture

Hi everyone, can someone tell me where I can find a detailed description of the GRC Architecture. Thanks in advance!   

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Risk response task

If we are moving from respond state to review state after accepting or mitigating the risk response task, then after moving back from review to respond, the risk response task is not moving to "work in progress", why is that?

Resolved! Archer and servicenow integration

Hello, What are the ways to integrate ServiceNow with RSA Archer? My client has its issues management on RSA Archer but they want to leverage the continuous controls monitoring feature of ServiceNow and therefore they wish to have a centralized issue...