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Entity types not refreshing on Entity Filter.

Probably a dumb question. I added a data center to the cmdb_ci_datacenter table that appears under the table correctly. The Entity Filter conditions tells me that there are indeed two CIs that matches the criteria...   But there's only one Entity a...

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How to add field to workspace

Hi,  I want to add field to workspace(as shown in the following image.). Hoping somebody can point me in the correct direction. generally I can use the form layout function of the configure page to add fields, but unfortunately I can not use this met...

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yuchen zhang by Tera Contributor
  • 3252 Views
  • 2 replies
  • 1 helpfuls

Resolved! Show fields for an attestation

I have attestations going to users.   When they click the "Take Attestation" button in the "My Assessments and Surveys" module of the Risk application, ServiceNow shows the Number of the control and the relevant questions.   However, the number itsel...

lawrenson by Giga Contributor
  • 4277 Views
  • 11 replies
  • 14 helpfuls

Risk Heatmap & Risks Trend Dashboard

Hi Has anyone managed to produce a risk heat map based on actual number of risks rather than risk assessments(current dashboard provides only risk assessments total)? Also, Has anyone produced a trending of risk dashboard, so if a risk score changes ...

Krish6 by Tera Contributor
  • 1540 Views
  • 2 replies
  • 1 helpfuls

Resolved! entity class rule

we have a lot of entities in our sn_grc_profile table without a class tagged to them . The main reason for this is that we did not have any entity class rules defined in our system . We are now defining these rules for various tables , but my doubt i...

Gary22 by Tera Contributor
  • 1291 Views
  • 1 replies
  • 2 helpfuls

What this plugin "GRC: Business User - Lite" is about?

Hi, I am looking for a detailed documentation of the plugin "GRC: Business User - Lite" and want to understand: a) What this plugin is about?  b) What's the difference between "GRC: Business User - Lite" plugin and the role "sn_grc.business_user" ?c)...

Syed14 by Mega Guru
  • 3616 Views
  • 4 replies
  • 1 helpfuls

Calculating Risk Rating

Hi Everyone, I have two fields ( 'Risk Value' and 'Risk Rating') on the form, based on the Risk Value like, 0-5->low6-10->Medium11-15->High>16-very high Risk rating will be calculated like low, Medium, High, etc. Code: After BR: updated checked Condi...

Sanjay33 by Tera Contributor
  • 693 Views
  • 2 replies
  • 0 helpfuls

Resolved! Supporting Data in A GRC control indicator

Can someone please guide me for the following scenario I am trying to setup  .    I have a control that no user should have admin rights .  I am now designing an indicator for this control .  This will be a manual indicator , but in supporting data i...

Gary22 by Tera Contributor
  • 1830 Views
  • 6 replies
  • 1 helpfuls

Resolved! Reset Compliance Score Percentage

Hi,  We did some testing to see how the answers affect Risk Statements and Control Objectives. We delete the attestations but the results are not removed from the Control Objective Compliance Score. Is there a way to reset all the scoring for Entity ...

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vt5 by Tera Expert
  • 1710 Views
  • 3 replies
  • 0 helpfuls