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IRM Control Attestations - Period of attestation

We have added a field for 'Period of attestation' to our Control Attestations, so the user adds the month/quarter/half-year etc to their attestations and we can report on whether all periods have been attested. We don't currently have the option to s...

Resolved! How do I test the vendor portal

I'm sending the assessments to a test vendor and a test primary contact. How do I access the vendor portal as the test primary contact? The contact has the vendor_contact role.  The url https://companyname.service-now.com/svdp opens the portal but I ...

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KrzyK by Tera Contributor
  • 2703 Views
  • 4 replies
  • 5 helpfuls

Resolved! Looking for folks who have Implemented Security Incident Response

We are looking for someone who has implemented Security Incident Response and could provide perspective on what the overhead looks like from an on-going support perspective. Any comments here or willingness to connect would be appreciated.

Viper777 by Tera Contributor
  • 564 Views
  • 2 replies
  • 1 helpfuls

Resolved! Inherent Assessment tab formatter change

Hello, We have a requirement to change the text on the highlighted area. Does anyone know where to change it? It is not a field so I can't just change the label. It seems to be a formatter. This is under the table, sn_risk_advanced_risk_assessment_in...

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Waffle by Tera Expert
  • 565 Views
  • 2 replies
  • 0 helpfuls

Resolved! How to check if Uploaded 7zip File is Encrypted in ServiceNow

Hello Everyone,I need to implement a backend validation in ServiceNow to check if an uploaded 7zip (.7z) file is password-protected or encrypted. The requirement is:When a 7zip file is uploaded as an attachment (e.g., in sys_attachment), we need to d...

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Unable to set remediation task end date same as Issue end date

Hi all, I am trying to set remediation task end date same as issue end date when the remediation task end date exceeds the issue end date while creating it, Remediation task have the default dictionary override 30 days duration from the creation date...

DharmaT by Tera Contributor
  • 498 Views
  • 5 replies
  • 0 helpfuls

Relating SCTasks to Risk Assessment or Entities

Hey everyone,I'm looking for insights on how to best enable business users to report IT risks in ServiceNow. Specifically, I'm interested in establishing a clear link between these reported risks (potentially via SCTasks) and existing Risk Assessment...

thomasanton by Tera Contributor
  • 589 Views
  • 2 replies
  • 0 helpfuls

BCM RTO/RPO inheritance

Hello All, As in our current BCM process RTO/RPO inheritance works based on cmdb, but now we want it should work on the basis of dependency assessment. For example - if an application is deleted from dependency assessment from a BIA in BCM workspace,...

Adding custom column to dependency assessment in BCM

Hi Everyone, I am having "Group Members" dependency assessment which points to sys_user_members table. I want to add columns like User Phone Number, User Name to that dependency assessment. I am following below article to implement columns but data i...

RP19 by Tera Contributor
  • 589 Views
  • 2 replies
  • 0 helpfuls

Which script moves risk assessment to monitor state [OOB]?

Hi Team, I am looking for the OOB script that moves the risk assessment to monitor state from previous state(wch can be Awaiting approval or any thing wch is based on RAM configuration). I tried checking flows,BR,script include but was not able to fi...

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