We have created the following client script on the Shopping Hub checkout record producers. We want to fetch the product short description and autopopulate the part description field using an on-load client script. However, this script is not working ...
Question about indicator issue auto-closing Situation:Issue created from when a basic Indicator fails (Issue Source = "Indicator Failure")Basic indicator now passes after data in the database is updatedIssue remains open - requires manual closure Que...
Dear experts, I would like to ask if we are able to open up the attestation form questionnaire for the BU to edit their response again and to submit again after it is submitted for the first time? Currently I am testing using the GRC Classic Attestat...
Hi all, I'm working on automating the Risk Assessment process using Smart Assessment.I have already created a Risk Identification template in the Smart Assessment Workspace.The goal is to identify risks for multiple entities, and then automatically t...
I have configured the smart assessment template and there are several conditionally visible questions on my assessment form. One issue i noticed is, these conditional questions are shown as Skipped ( as shown in the screenshot) when the conditions ar...
Is there a way to initiate multiple risk identification questionnaire(metric type) to one risk identification configuration. If yes, how do we able to do so? Problem Statement: Create risk identification configuration for emerging enterprise risk cla...
Hi friends, Where can I find this dashboard? I see it on the IRM product page but struggling how to find this IRM control tower in my instance. Thanks for the help.
Hi experts, How do create a validation rule in attestation form? I have 2 numbers fields (Total Population and Total sampled test) how do i create a validation to ensure that total sampled test does not exceed the value for total population? Any help...
Hello GRC Experts, Our team is looking to streamline and reduce customizations within our ServiceNow GRC Risk Assessment process, specifically concerning the use of Confidentiality, Integrity, and Availability (CIA) classifications. Currently, we uti...
Hello,I see in the IRM documentation that for a policy workflow that :Process Flow: Awaiting ApprovalOnce a policy has been reviewed, it moves on to the next stage. If someone has been assigned to be an Approver, the policy will move on the Awaiting ...
Hi! Does anyone know how to apply a standard filter/query on a list from a declarative action in Workspace? I can see that there is a possibility to add a fixedquery somewhere from the SN Utils tool. But I do not know where? The related Action Assign...
Hello! Has anyone used managed documents in the policy workflow? I am in the process of moving our policy approval process into ServiceNow GRC and am running into a few business user issues. I believe combining the functionality of Managed Documents ...
We are working on a solution in IRM where I have to create an entity type and an entity filter to generate entities from CMDB table based on company and class like Business application. But there is already an OOTB Business applications entity type w...
Hello everyone,On the Risk Workspace, I'm trying to use the Component called "Risk heatmap" that is used on the "Heatmap workbench" on another page. This is the component that I'm trying to get. This exact component is also used on the "Operational r...
Hello, I need a solution for below user story:User story: GRC Business Users should have access to the Compliance Workspace.Acceptance criteria: Any user with sn_grc.business_user role can access the Compliance workspace. Please provide detailed step...
