Need to configure Inherent Assessment based on the impact and lilekhood matrix.
Need to configure Inherent Assessment in a new RAM based on the impact and lilekhood matrix attached.
Forum Posts
Resolved! 'Maximum RTO' in Business Continuity Management - Impact category
Hello All, I would like to understand the need of 'Maximum RTO' in the impact category creation form. what happens if i set it to 1 month and my BIA's RTO comes as 2 month. Thank youSunil
Resolved! Heatmap
Hello.Customer is asking: If we have multiple RAM's which share a lot of the same "factors" (duplicate with different names and attached to each RAM's as per: A factor can be used in multiple assessment types, but it can be used in only one RAM. A f...
Can we Save an Assessment without answering the Mandatory Questions?
I am having an Assessment where multiple Mandatory and Non-mandatory Questions are present. When I try to Save the Assessment without answering all the Mandatory questions it is throwing an error as below:As per my understanding we cant's save the As...
Resolved! Inherent Likelihood calculation using a group factor - scripted factor
We have recently implemented Advanced Risk and fairly new to the different factors that are there. In a requirement for calculating the Inherent Likelihood, I have a group factor with about 6 manual factors which are grouped under Likelihood group fa...
Resolved! Tooltip on checkbox in Risk Workspace
When hovered on "sync with entity owner" checkbox on risk form, a tooltip should be shown on Risk Workspace.I have tried using with the field decorator, but it's not working on checkbox.Does anyone know any other possibilities?
Resolved! Indicator Tasks or Attestations or else?
Hello Community, First, I’m new to GRC and I’d like to say “hello,” but unfortunately, I’m not only here to exchange pleasantries ;). My client needs a solution to speed up the evaluation of indicator tasks, and I would like to take this opportunity ...
Class is mandatory?
Hello I have a question.GRC can work without CLASSes ? Or they are absolutely mandatory to "live" in GRC ecosystem ?Can we set up GRC environment and do not use classes at all (only Entities and Entity Types) ?Cheers.
Post-ServiceNow Xanadu Upgrade Risk Scores Ratings Issue
After the recent upgrade of ServiceNow, it has been observed that the Risk Score Rating in the Risk Assessment has ceased to compute. This article aims to analyze the issue, its potential impacts, and suggest a path towards resolution.The following f...
Resolved! Missing Lifecycle Step Transitions for Issue Records in Compliance Workspace
Hi everyone, I’ve noticed that the lifecycle step transitions for issue records don’t appear as UI actions in the Compliance Workspace. It seems like this might be a missing feature or something that hasn’t been fully rolled out yet.Has anyone else e...
Add Validation on the custom field with Date time data type on GRC Assessment
Hi everyone,Requirement is add the validation on custom field on GRC Assessment form (only show on the Portal).so, I have created one Due date with date/time data type where we can write the script if anyone know please let me know quickly.you can se...
Resolved! Risk Response Task vs Issue in advanced risk
Please tell me the difference between risk response tasks and issues, or the difference between action items and remediation tasks.Both seem to be for addressing residual risks.
Capturing Lessons learned in the risk management module
Subject: Best Practices for Capturing Lessons Learned in ServiceNow Risk ManagementHi ServiceNow Community,I'm looking for best practices on how to effectively capture lessons learned within the Risk Management module in ServiceNow. Our goal is to cr...
How to unselect selected Risk Heatmap data on Risk Workspace?
We are dealing on how to unselect the square selected on the inherent heatmap on the Risk Workspace. It seems that once you select a value you can't just click the same space and all the info shows again unless you reaload the whole page. Looking to ...
Automated Scripted Factors - how to get multiple inputs to decide the result score
Hi Team,We have enabled the Advanced Risk and exploring the automated scripted factors. I have the below requirement and would like know why is this one not working. We are getting the "Impact" initially from the Risk record from the below-I have 5 i...
