heatmap workbench
Hello,I am using the Xanadu version.I would like to display a risk movement (like on this page) from the risk workspace with a risk manager role.But I do not know how to open the heatmap workbench.Thank you for your help.
Forum Posts
How are Assessment details in Business Continuity workspace populated
How are Assessment details in Business Continuity workspace populated?Is there any script which is running in background to populate the values. If so, what is the script name.
Resolved! Policy Exception Extensions - Question on max duration
Hello SN Community, I am looking to understand why Policy Exception Extensions are defined on the "Valid From" date rather than the "Valid To" date. For example we've set the System property Max duration at 365 days, and the other GRC Property of Max...
Resolved! User are not able to see List in Workspace view
In Business Continuity Workspace, some of the users are not able to see "Crisis Alert" in list. I have given table roles to all user. As I impersonate with other user that user is not able to see "Crisis Alert" in list .Can somebody help me in fixin...
Advanced Risk Related options not visible
Hi everyone,I am unable to view the related options after migrating the risk management to the Advanced Risk like Basel categorization, risk rollup and others. Only two options are available. I have attached the screenshot. Please let me know if ther...
Resolved! Document title - sys_ui_title - HTML stopped working
Hello community,On the sys_ui_title table I have a script (shown below) and it worked just fine. And suddenly it stopped working.Same is on DEV and TEST instance. I did not do any changes on TEST so I really don't think I did anything wrong and that ...
Resolved! History of the users that visit a certain record/knowledge article
Hi Community,Is there any way other than using DOM manipulation to get data about the users who have visited a certain link/record/article/form. Need that data to be compiled in a reportThank you in Advance
Link several policies to one policy?
Hi, is there any possibility to link in several policies? Its seems like in ServiceNow I can only link new policies. However I would like to add/link excisting policies. In total I want to link 4 excisting policies to this policy, is that possible?
smart assessment
Hi allFor Smart Assessment, I am trying to populate entity used in controls should auto populate in assessment question and for that I am using Assessment Metric method called “Default answer from script” but its not working. The questions are migrat...
Resolved! Risk assessment Related list is not visible on risk form
Risk assessment Related list is not visible on risk form even though it is configured in form layout.I already search:1) Checked showrelatedList or hideRelatedList method in UI policy and client script2) checked if there is any system property associ...
How to Update work notes using the fix script
Hi Team, I am trying to update the assigned to and with that I also want to update work notes, I tried following code but not working var gr = new GlideRecord("sn_grc_issue");gr.addEncodedQuery("assigned_to=65bfc314c3150e90765133001501311b");gr.query...
Resolved! Apply Entity filter on list view type report in workspace
Hi community, I have a requirement to apply an interactive filter "Entity filter" to a report that is of type List within workspace. It works for other reports however, there needs to be some other configuration for List. Has anyone configured somet...
post Xanadu Upgrade -Risk Response- RiskAcceptance task Approval Issue
We have recently upgraded from Vancouver to Xanadu,Some defects raised by client post upgrade:-On Risk Response- Acceptance task Additional approvers not following the flow.-Approvers field was missing on risk acceptance task-we added risk approvers...
Resolved! sn_compliance.library_employee_reader role
Hello everyone, According to its description the sn_compliance.library_employee_reader role "provides read access for authority documents, citations, policies, and control objectives to employee users". It's not working though. Despite ACLs in plac...
Change the filter condition on the single score in the BCM workspace
Hi All, How do I modify the filter on this single score in BCM workspace.
