I would like to try a specific use case in ServiceNow GRC module using AI in my PDI. (the use case is to check the policy text entered in the policy record is validated grammertically, re-write the content with proferssional inclusive language, highl...
Dear experts, I would like to inquire about how to add one approval workflow task before the business user submit the risk for risk assessment. Initially what my client wants is when the business user creates a risk, rather than straight away send t...
Hello Everyone, After installing the required plugin on my pdi, i am unable to see the grc modules on my pdi instance, I am able to see the grc policy, risk application scope, but unable to find modules please find the below details, attached screens...
Hello, I have to create an export UI action on engagement form. When I click on it, it will export the excel view of the test plans report which has the current details of the associated test plans to that engagement. How can I achieve this??
Hi, I want the records from related lists [Downstream risks and Downstream controls] on Entity form[sn_grc_profile] for a particular entity class to be removed without getting them deleted. How can I achieve this without creating buttons on related l...
I want to trigger an email notification weekly to assigned person if there is any pending task in the Bin which comes from the table "sn_grc_task ", created the scheduled job while executing able to see the logs thats triggering the job and event b...
I have a requirement that required scripting for getting impact and likelihood scores so we can utilize them in residual assessment.score = 2 * Likelihood - Impact;
How to create a report that identify Incidents that were created as a P4 and then changed to P3?
Hi Developers, In Audit workspace, I want to keep same list layout (columns) when i am redirected to list of records when I click on the reports that are present on the dashboard like engagement as shown in below image.After clicking on the numbers t...
Import data using transform map, the data was loaded successfully in customised table. Loaded data is in draft state, now I want to move draft to published manually. While moving the states, should accept approvers approval then only record will go t...
How is the PA indicator different from the Indicator? I have created a PA Indicator to monitor Incidents resolved within 30 days. When the PA indicator breaches the threshold, will it create an Issue and mark control as Non-Compliant?Or will it creat...
In ITSM Incident - is there a way to declare a disaster and and initiate a Crisis Event > Plan in BCM ?The idea being - when there is a major outage, a P1 incident will be generated and if the incident cannot resolve the outage and restore service wi...
We have added a field for 'Period of attestation' to our Control Attestations, so the user adds the month/quarter/half-year etc to their attestations and we can report on whether all periods have been attested. We don't currently have the option to s...
I'm sending the assessments to a test vendor and a test primary contact. How do I access the vendor portal as the test primary contact? The contact has the vendor_contact role. The url https://companyname.service-now.com/svdp opens the portal but I ...
We are looking for someone who has implemented Security Incident Response and could provide perspective on what the overhead looks like from an on-going support perspective. Any comments here or willingness to connect would be appreciated.