Hi everyone, Q: Should records created for a BIA Analysis (such as timeframes, tier recoveries, impact categories, bia templates, etc) must be under BCM scopes (i.e. GRC: Business Impact, GRC: Business Continuity - Core, etc. ) or can they be in glob...
Hi,I am trying to add a new button named "Add entities"on tabs next to policy history on compliance workspace for a policy record.When I click on new button, it should display entities with application as "business".How can I achieve this?
I have a requirement to use responses from smart assessments & transform it into a dashboard with so that the control owners can view it. It also needs some key performance indicators/risk indicators to calculate against a defined benchmark.I see sco...
Can we write responses from smart assessments to other tables in SNOW using the Flows? If so how?
I know this might sound like a dumb question, but...How do I get my organization's ODV into the Control requirement or Objective easily? The org has a spreadsheet with each control objective and what the ODV is for the ODP values in the control. Ther...
Question:Hi Everyone,We are currently working on enabling Entity-Based Access (EBA) for a client in the ServiceNow GRC applications — specifically for Risks, Issues, and Risk Events.At present, ACLs are configured based on group hierarchy, which cont...
Hello everyone, Please anyone help me on this : I would like to know if there’s an OOB way to configure an approval process on the Control table (sn_compliance_control) — so that when a Control record transitions to the Review state, an approval is a...
Once Respondent says yes in attestation, control become compliant and then move to review state. Is it possible that control status will become compliant only after reviewer approves it and move it to monitor state ?
Hi, the client has a lot of risk assessments and control attestations done for the past few years. Has anyone tried successfully to migrate the past year risk assessments and control attestations into Servicenow via transform maps? We checked that t...
Hi All, The team are facing the issue where the Risk Assessment Methodology (RAM) for the overall scoring is showing different color in both platform and workspace with the same record after upgrade the instance to Zurich. Did anyone facing this issu...
Hi All, The team facing truncated related list text issue in our test instance after upgrade to Zurich version. It is working fine before upgrading (previous version is Xanadu).Besides, we compare with our demo instance. This issue is not happening t...
Hi Team In BCM workspace, I have custom related list created which shows the related smart assessment instance record. When i click on the smart assessment instance, it opens the actual smart assessment instance record as shown in image 2. But what I...
Team - Is there a way to make the RAM comments factor mandatory (manual factors)? During assessment.
Hi Community,I was looking through the Survey function and was wondering the purpose of having fields "Name" and "Question" as seems as though they both have the same sentences on OOTB. Why not have just question field? Thanks
I've been reviewing the Privacy documentation and have taken the latest Privacy Essentials training on ServiceNow University. It seems with the update to Smart Assessment Engine and Privacy V3 templates the configuration is stuck between old and new....
