Hi Team, I am facing an issue in all the environment including PDIs in Zurich version.Issue - ADD UI Action on Engagement(sn_audit_engagement) Related List on PLAN(sn_audit_advanced_plan) Form doesn't behave as expected. It shows the message "Success...
We have a new requirement in GRC (Governance, Risk, and Compliance) in ServiceNow. Currently, we are using the out-of-the-box assessment for attestation in a control named “GRC CR Attestation.” One of the questions in this assessment is:“Is the contr...
we have a business requirement as follows. Client currently uses 'Network Security Checklist' excel sheet which will sent to network team. This excel sheet contains list of questions. Each question maps to a control objective (and citations). NEtwo...
Hi All, I need help to determine if BCP owners can be same as BCP approvers? I believe that they can be same for BIA but need to know if that’s possible for BCP too
Hi all, I have come across a field called Authority Section and I am trying to understand its intended purpose and how it is meant to be used, particularly while setting up the IRM data model. So far, I have not been able to find any reference to thi...
Please can someone explain how the 'Mitigating Controls' related list works when creating a policy exception?
I'm trying to meet a requirement to automatically answer some questions in a GRC Smart Attestation for a Control. Use case 1: I have a radio button question with 2 answers (Yes/No) (Question 1). Then I created another radio button question with the ...
ISSUE: When in BCM workspace , Japanese PDF is generated for BIAs (Business Impact Analysis), BCPs (Business Continuity Plans), DRPs (Disaster Recovery Plans), and IMPs (Incident Management Plans) for the Business Continuity Management product ,some...
Hello everyone,We have recently upgraded to the Zurich instance we see there are some limitations in accessing the BIA and DR plans during creation and viewing. Is there customization or OOB we need to install or any changes that have been made. Can ...
Hi, I just attended the 2026 Q1 Risk Confidential Product Roadmap Customer Presentation webinar. I understand the Product Roadmap will be available on the Community page. I've searched but couldn't find it. Can you please direct me to it?
Hi Fourm, We’re currently in the process of implementing ServiceNow IRM in our organization, and I’m looking for some clarity around the NIST CSF Use Case Accelerator. Specifically, I want to understand: How many out‑of‑the‑box (OOTB) risk statement...
We are relatively new to the IRM Module. What's the best practive for adding CCPA Citations into the IRM Module. We use the Secure Control Framework controls as our Control Objectives in the IRM tool. One control may be mapped to CCPA 7002(b) but ...
Hello everyone, I'm working for a client that's not have the TPRM licensing, just the old VRM licensing. All my study and guide is to work with Due Diligence in TPRM and I notice that catalog item "Request third-party risk due diligence" just exist i...
HI Team, While generating PDF in Plan in BCM, i am getting "Error: Unable to generate PDF attachment".When i dig into the code level, i found that error is coming from - var pdfGenerationAPI = new sn_pdfgeneratorutils.PDFGenerationAPI();var response ...
Dear community, It should be a basic functionality but I don't currently find it. I'm looking forward to as part of the clean-up of my developments to deleting some assessment template from the Assessment workspace but I don't find currently the opti...
