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Calculate CIA rating for a Business Service

How can I calculate CIA rating for a Business Service based on the Risk Assessment.I need to use the GRC out of the box assessment Risk Assesment and calculate a CIA - confidentiality, integrity, availability score for one of the Business services. H...

NLG by Tera Contributor
  • 901 Views
  • 2 replies
  • 0 helpfuls

Risk Management app (sn_risk)

Hi everyone,I am using a newly provisioned Zurich PDI and I successfully installed GRC: Policy and Compliance (sn_compliance) along with GRC: Approver Configurator.Policy & Compliance is working correctly.However, I am unable to locate or install the...

Impersonation Timeframe

I’m trying to figure out how to change the impersonation timeframe for dev teams when requested in our production instance.Right now, impersonation seems to be limited to 12 hours OOTB, but my stakeholders want this window adjusted. I’ve looked aroun...

Linda Eju by Tera Contributor
  • 683 Views
  • 2 replies
  • 2 helpfuls

Attestation Failure, issue generation Notification not been sent.

Hi Community, I am facing a issue with the notification(as mentioned below). Can someone please help. In prod instance the OOB notification for issue generation when attestation fails is not triggering. What could be the  possible cause for this, or ...

anuragsnow by Tera Contributor
  • 363 Views
  • 2 replies
  • 0 helpfuls

GRC - Scripted Indicator Automatically Create Indicator Task

I have a scripted indicator created. When the indicator is executed, it's able to determine whether the status is passed or failed. I would like the indicator task to be created if the status is failed. Do I have to create it through the script or is...

Felicia Lee by Tera Contributor
  • 381 Views
  • 1 replies
  • 0 helpfuls

Audit Management Plugin Issue

Hi,  We have noticed a couple of times now an issue when installing the Audit Management Workspace plugin and wanted to post here to see if any others have encountered this issue. Issue: An issue in the Audit Management Workspace is causing users to ...

Recovery Tier based on adjusted RTO

Hi All, I got below requirements for BCM module , I see the recovery tier logic is inside of  BIAScoringUtilBase script include."The formula for Recovery Tier calculation should be adjusted to incorporate Adjusted RTO field value. The new logic shoul...

MarcoP by Kilo Contributor
  • 391 Views
  • 1 replies
  • 0 helpfuls

ACL not working for sn_risk_risk table

Hi, I am trying to create a write ACL for sn_risk_risk table, with conditions and scripts. But I'm getting the following error. Can anyone help me out? 

MaanasK by Tera Contributor
  • 562 Views
  • 3 replies
  • 0 helpfuls

Resolved! Is it possible to configure document templates for IRM or ITSM?

Hello, Is it possible to use document templates for IRM or ITSM?  As I have installed the plugin on my PDI - Document Templates [sn_doc] where I have only ITSM, the plugin was installed but I cannot see anything on the filter navigator related to it....

My control is exempt - should an isssue be created ?

I have an exempt control through an active Policy Exception. So, I know that my Control should remain in a compliant state if a scripted control indicator fails. I run my scripted indicator which fails.My control remains compliant, so that's great  H...

Resolved! Update Business Process table data on BIA

Hi,I would like to understand if updating in Business Process table dada happens OOTB when BIA data changes as per status or do we need to create business rule or job something to update in business process table like name, description, status, etc. ...

ShitalB by Tera Contributor
  • 515 Views
  • 2 replies
  • 1 helpfuls

HeatMap Workbench - Risk Assessment

Hi,From OOB Risk Workspace I have copied the page variant to by custom page in UI Builder, the issue is I am not able to get the proper colour in the UI Builder has per the Colour matric done in Risk Assessment methodology. This is how I am getting:B...

Maha_29_1-1761893547496.png Maha_29_0-1761893434402.png
Maha_29 by Tera Contributor
  • 267 Views
  • 1 replies
  • 0 helpfuls

New Issue and authority documents

My team is new to the GRC module.  We have created an issue that is very specific to a one control, which we applied.  What is the benefit of attaching an authority document?  Our authority document is a compliance framework that we need to ensure co...

rrowe by Tera Contributor
  • 325 Views
  • 1 replies
  • 0 helpfuls