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Survey Servicenow name and question

Hi Community,I was looking through the Survey function and was wondering the purpose of having fields "Name" and "Question" as seems as though they both have the same sentences on OOTB. Why not have just question field? Thanks

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jnt-cnt by Mega Sage
  • 991 Views
  • 4 replies
  • 0 helpfuls

Resolved! Privacy Smart Assessment Questions

I've been reviewing the Privacy documentation and have taken the latest Privacy Essentials training on ServiceNow University. It seems with the update to Smart Assessment Engine and Privacy V3 templates the configuration is stuck between old and new....

Reassign button customization for Smart Assessments

Hi Everyone,I am currently working with Smart Assessments for BCM (Business continuity management) scope, and we have a requirement to customize the Reassign button on the Smart assessment to pull in a filtered list of users only.I am not able to loc...

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Simanta27 by Tera Contributor
  • 255 Views
  • 1 replies
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IRM 3 states Control Attestation template Use Case

Hello,  All IRM professionals know that we have OOTB GRC attestation template and it has 3 Qs, which ultimately gives us outcome as Compliant or Non-compliant. This outcome then gets logged against control we attested, further this status flows compl...

NishONish by Tera Expert
  • 471 Views
  • 1 replies
  • 2 helpfuls

Risk acceptance task rejection workflow bug

We identified a flaw in the risk assessment workflow when a risk acceptance task is rejected. If a risk acceptance task is rejected, the task is automatically closed and if the acceptance task is the only risk response for a risk, the risk is automat...

Trey7 by Tera Contributor
  • 1304 Views
  • 4 replies
  • 3 helpfuls

OT Risk Assessment Methodologies

Hi Experts,  Anyone configured Risk Assessment Methodologies to assess OT Risks?  The methodology should compramise with Business Impact Assessment (not BIA in BCM module) and Control Assessment. BIA is asking the the consequence types such as Busine...

Resolved! IRM regulatory change management campaign

Hello All,I am looking to install regulatory change management campaign. I do not know if it is a separate plugin. I have policy&compliance, risk, advanced risk, regulatory change already installed in my PDI and it doesn't give me regulatory change c...

NishONish by Tera Expert
  • 1496 Views
  • 4 replies
  • 2 helpfuls

Related List Record is not Opening - Workspace

Hi Folks , We are facing an issue on risk workspace when we tried to open the risk assessment record from the risk record its not opening, some weird issue we where facing and its working on other instance.  Please share you inputs and any debugging ...

IRQ Template (Include previous responses)

Hi Community, Recently, I was tasked with updating one of our tiering questionnaire forms.  The ask was to add the "Include previous responses" to the form.I learned today that his field is hidden OOB.  Is there a specific reason why it's hidden?  Ar...

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RodHill11 by Tera Contributor
  • 246 Views
  • 1 replies
  • 0 helpfuls