hi @sandeepdutt @Ankur Bawiskar As per our requirement, engagement records do not require any approval. In OOTB behavior, if there are open issues or tasks, the engagement moves to the Follow Up state. However, when an issue is closed, the engageme...
Hi all,I’ve added a new section (sys_ui_section) to a record form for table sn_compliance_policy_exception.The section:exists in sys_ui_sectionis assigned to View = Workspacehas the correct table (sys_name = sn_compliance_policy_exception)is visible ...
Hello Community, How is the "action blocked" field value is set on Crisis Event/Exercise in Business Continuity Management.After the Zurich release, in the crisis event or exercise, we have observed that when we add a plan with also has related plan ...
Hi ServiceNow Community,I have been encountering a peculiar issue for the past week while trying to install GRC (Governance, Risk, and Compliance) related plugins in ServiceNow. The main plugins required for GRC functionalities are not appearing in t...
As part of TPRM development, I created a tiering questionnaire template and configured the required questions. But i cant see the comments under each question. How to enable the comments ?
Hello Community,We’re implementing ServiceNow Privacy Management, and currently the Processing Activities section appears blank.I’m trying to confirm whether this could be caused by:A component not defined/added in UI Builder, orMissing roles, data m...
I recently got a new PDI and I'm unable to install any of the GRC products; when I search for "GRC" nothing shows up?
Hi everyone, I am looking to add a new factor and replace an existing one within the Control Assessment section of my Risk Assessment Methodology (RAM). In our Dev environment: I cannot move the RAM back to the 'Draft' state because there are assessm...
The policy exception has an out-of-box (OOB) flow that gets triggered when the duration reaches 80%. At that point, the exception is automatically getting closed.May I know why it is getting closed?
Automate and manage policy lifecycles and continuously monitor for compliance.The Policy and Compliance Management product provides a centralized process for creating and managing policies, standards, and internal control procedures.It involves creat...
OOB Risk assessment project has three activities are visible in the Define stage when a new project is created. We can Context, Details and Stakeholders. However, there is another activity "Reassessment details" that is available OOB. This activity i...
Hello teams, Please i need your help on this : In Compliance Workspace, on the Citation record (example: RS.MA-01), the Related Risks section displays the same Risk multiple times.Observed OOB behavior:A Citation is linked to N Control ObjectivesA Ri...
Hi All, I am checking the feasability from other laguage cases to summarize and transulate to English. CSM Case should be summarize which is in like Spanish, Portuguese and transulate to English, what will be the possible options to achive the requir...
For the Indicator Task (sn_grc_indicator_task), I am creating a Playbook. I want the playbook step to move to the next step (so be set to Complete) only when an attachment is added to the Indicator Task. Since this is not a field, the Playbook procee...
Hi Community,I am working with Automated Factors in Advanced Risk Assessment-Control Assessment, and I’m looking for a way to trigger them to run immediately on demand, basically on change of any control data.Currently, seems like factors are set to ...
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