Resolved! Workspace Configure Tab
Hello Team,Could you please let me know that how can we add our custom/new icon on the workspace and redirect it to other page. Thank youPrajwal
Forum Posts
Resolved! ARA(GRC: Advanced Risk) Workspace UI Action Configuration
Hey everyone, I'm currently using the ARA workspace and trying to locate where specific buttons are defined. I'm particularly interested in the buttons like 'Move to Residual Assessment','Move to Control Assessment' and 'Move to Inherent Assessment.'...
Citation Level Attestation
Client wants to do Citation level attestation. From the below approaches, what would be the best in terms of saving development efforts and any other suggestions ?1. Approach 1 : Citation Form (draft > attest > review > active > retired)Create a proc...
Resolved! How to enable comments for each question on questionnaire form?
As part of TPRM development, I created a tiering questionnaire template and configured the required questions. But i cant see the comments under each question. How to enable the comments ?
Missing Due Diligence Dashboard
I have installed Third Party Management Product in our sandbox environment. Unfortunately, upon viewing Vendor Management Workspace, Due Diligence Dashboard is missing. I also checked the list pages in UI Builder and I still can't find the page for D...
Report Template Customization Tutorials
Are there any tutorials from ServiceNow Learning that cover how to customize report templates? I've done a quick search and didn't see anything, but please let me know if I've missed it. I'm most interested in learning how to customize report templat...
Resolved! Show additional fields in "Take Attestation" form.
Hi Everyone, Just want to ask on how to modify the "Take Attestation" form screenshot below. I tried to follow the instructions in How to Expose additional fields on the Attestation - ServiceNow Community and Solved: Show fields for an attestation -...
Evidence Requests in GRC: Audit Management and Security Constraints
We're using Evidence Requests to request documentation while planning an audit. We want to gather evidence (maybe a sample of journal entries for testing a financial control) and then attach that evidence to an audit task, so that it's available to ...
Assessment records updated by user 'guest'
we send out some assessment surveys to end users. when they respond, the responses are saved in metric response table. But i can see some records are updated by a user named 'guest'. What could be the reason. we do have a user named 'guest' in user t...
How to set Email Reminder for Approvers 3/7/14 days past the request was raised for Policy Exception
ServiceNow Automatic Email Reminder for Approvers on Policy Exception form of GRC module - 3 days past the request was raised- 7 days past the request was raised- 14 days past the request was raisedCould you please provide steps by step to setup thes...
Declarative Action not working in BCM workspace
I have created a declarative action assignment called "Edit" which should be able to add records to the table. It is working fine in ServiceNow backend but not in BCM workspace.Attached are the images to demonstrate, can someone help why I am unable ...
Coalesce true not working for updating the record - transform map
earlier it was updating the record when record got match with the entity and current RAM combination but now it is inserting it for the same file even though record matched with entity and Current RAM combination. No other script is written for th...
Resolved! Customize component "Advanced risk assessment 1" in risk workspace through UI Builder
We have a requirement to migrate Advanced Risk Assessment from native UI to workspace UI. However we are not able to replicate it as we identified its a component named :"Advanced risk assessment 1" and we are not able to modify it.Kindly suggest wh...
How to toggle /change the currency type on workspace
Hi, We are trying to change the currency type from $ to Yen in workspaces. In classic there is an option to change but in workspace there is no option to change the currency type. Thanks,CD
How to set risk criteria values for workspace
Hello, I'm trying to set Inherent SLE values based on impact and using this table "sn_risk_criteria" I have updated it and the values are populating only on classic view not on the workspaces. Changes: changed currency type to "Yen" and values Any su...
