Issue with the entity generation from entity type from entity filter.

[Snehal Madakatt]

HI Team,

I am experiencing below issue in entity type record:

1. Below is the entity type record wch have entity filter on business process table.

The filter shows 2 matching records exists.

Once the 'Update Entities filter is updated', the 2 entities gets reflected in the entities related list

So till now is the normal OOB functionality. But now what the issue is,

Once i update the entity filter to something and reset it back to old one i will again see the 'Update Entities filter is updated' related link on the entity type record. Now whn i again click this 'Update Entities filter is updated' related link the 2 records are getting removed after some time like half or one hour. Ideally we have kept the filter to same what it was earlier, so it should not remove the 2 existing records as it matches the condition, but the 2 entities are getting removed. 

This issue is happening only on some entity type. Any idea why is this happening...?

I have not done any change to the OOB script related to this

Regards

Snehal

[GouthamAnumolu]

hi @Snehal Madakatt , I think you are playing with demo data.

From background script, can you check the value of "is_manual_processing" field on that entity type by running below script.

var a = new GlideRecord("sn_grc_profile_type");

a.get("sysId");

gs.info(a.getValue("is_manual_processing"));

You can run it for all entity types and check the value as well.

If it is empty or null, just update the flag to false from background and execute Prof generation job and let me know.

[Snehal Madakatt]

@GouthamAnumolu , thankyou for the response. 

The value of 'Manual Processing' is already false.

[GouthamAnumolu]

What is the version of GRC: profiles and GRC: risk and compliance management apps ?

[Snehal Madakatt]