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06-01-2020 06:38 AM
In my personal Dev environment I am no longer able to set up filters for my Entity Types because the NEW button is missing on the 'Entity Filters' tab. I did find that one of my Entity types seemed to be stuck saying 'controls and Risk were being Generated' and has said that for over a week. Not sure if this is an issue.
I have tried to manually run the Scheduled Jobs 'GRC Profile Generation' with no luck. This is not an isolated instance as one of my coworkers has the same issue.
Solved! Go to Solution.
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Policy and Compliance Management
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06-01-2020 10:58 AM
OK I fixed the issue:
I went to the Entity type that was hung up and removed all the Risk statements, Policies and Controls and then ran the Profile generation job and it fixed the issue
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06-03-2020 07:43 AM
Yah that will solve the issue, completing the records in the staging table. I thought someone changed OOTB behaviour. The restriction is been applied directly in the acl that prevents the button to show up if the item is procesing! The sn_grc_enrichment_query has an condition in the create ACL (/nav_to.do?uri=sys_security_acl.do?sys_id=95ad6c2fd7323200bbc783e80e61030a).
var type = new GlideRecord('sn_grc_profile_type');
type.get(current.profile_type);
answer = !new ItemProcessingUtils().isProcessing(type) && !type.processing_profiles && !new GRCUtils().isRelatedToProcessingItems(type);
This is preventing the button to show up.