Duplicate Hardware Models

[Jerry Ong]

I am having issues with many duplicates of the same Hardware Model being recorded in Service Now, and assets are sporadically spread over these models. Is there a way to tidy them?

[Jens Damhoej]

It looks like you should look into normalization of you models

[Muralidharan BS · Accepted solution]

HI @Jerry Ong There is a script to deduplicate the models, this moves all the data from old to new model, you can refer this post here - Solved: Remove Multiple Duplicate Model Script help - ServiceNow Community