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01-18-2023 12:22 AM - edited 01-18-2023 12:23 AM
I am having issues with many duplicates of the same Hardware Model being recorded in Service Now, and assets are sporadically spread over these models. Is there a way to tidy them?
Solved! Go to Solution.
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01-27-2023 07:33 AM
HI @Jerry Ong There is a script to deduplicate the models, this moves all the data from old to new model, you can refer this post here - Solved: Remove Multiple Duplicate Model Script help - ServiceNow Community
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01-24-2023 03:28 AM
It looks like you should look into normalization of you models
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01-27-2023 07:33 AM
HI @Jerry Ong There is a script to deduplicate the models, this moves all the data from old to new model, you can refer this post here - Solved: Remove Multiple Duplicate Model Script help - ServiceNow Community
