ham pro features in washington

[sathish prem]

Hi Allm

Need ham pro features in the Washington release. This is very urgent, appreciate your immediate response.

[Ashok Sasidhara]

You can find it in the following URL:

https://docs.servicenow.com/bundle/washingtondc-release-notes/page/release-notes/it-asset-management...

[Allen Andreas]

Duplicate of your post here: https://www.servicenow.com/community/riseup-with-servicenow-forum/washington-release-ham-pro-feature... 

[Allen Andreas]

HAM Pro refers to the hardware asset management features that extend beyond ITSM Asset Management. Essentially, everything within the top portion of this pyramid:

I'm unsure what you mean by the base features of HAM, but if you're referring to ITSM HAM, then you don't have HAM Pro. HAM Pro is under the ITAM suite of tools and is a separate subscription. Please speak with your SN account executive to talk about upgrading to HAM Pro.

[sathish prem]

Hi Allen,

I have ITSM HAM in my environment. We are in the process of upgrading to Washington. So i was going through the  features available in washington for hardware asset management. Found below details in the release notes. hence i want to know whether below features(maturity, success portal and other features listed below) are part of HAM pro or ITSM HAM. If it is part of ham pro then please let me know what are all the other ITSM HAM features that is available/upgraded in washington release.

Appreciate your quick input.