Resolved! Workspace button from Ui action
i want when some ones click the favorite button the value add in list field that name is also favorite |favorite button click = favorite field that type is list any one can guide me?
Forum Posts
change order of pages in Workspace(Ui builder)
i want to change order of subpages in Asset workspace > Asset estate > subpages now here i want to rearrange them or changes order of them anyone help me saw Screen shot when i try to change order from here it doenot effect on them or not work on the...
What is the use of Custom model/Custom products table, in hardware model normalization?
Custom model table - sn_hamp_custom_hw_prod_modelChild of - Hardware model libraries (sn_hamp_hw_product_model) Adding model to custom model table would only make the model show up in search result of content lookup. The models added in this table ca...
Use of Serial Number along with Asset Tag for HAM Audit using Agent App
Hi Community , I want to know if there is an easy way to use the Serial Number field during the scanning of the devices in a HAM Audit .I have tried one community article ,it did help but there's a lot of customization involved .Also once we do this...
Convert sharepoint file download url to attachment and attach it to data source in ServiceNo
We fetched downloadable sharepoint file url using Microsoft graph API. As a next step, we need some insights to download and attach that file to data source record in ServiceNow using script or flow designer. Can someone kindly suggest the way to ach...
Using Serial Number for Audit in addition to Serial Number
Hi Community , In order to perform an Audit using Serial Number with Mobile Agent App, I have tried multiple things, but the solution is not up to the mark. Does anybody have a series of steps which are a bit easy and understandable to perform the ch...
How can you do a dataload with the HAM module in place
Please can someone advise how to do a data load to add new mobile devices into SN with the HAM module in place,I have previously I've done data loads for mobiles to the handheld computing device table [cmdb_ci_handheld_computing] but with HAM mobiles...
Approach for receiving thousands of devices from the vendor factory into the warehouse/stockroom
What could be the best approach for receiving thousands of devices from the vendor factory into the warehouse/stockroom.We are aware about manually entry of records and bulk upload from excel file but these methods are not preferred at the moment.Cli...
Multiple Transfer Order Lines Created with Random Asset Tags – Need to Restrict to Specific Asset Ta
I have a scenario where 100 assets need to be transferred from Stockroom A to Stockroom B.When I raise a Hardware Inventory Stock Order request, ServiceNow automatically creates a separate transfer order line for each asset. As a result, 100 transfer...
Resolved! Asset Management - Depreciation
Hi all, Can you please provide a simple and basic use-case to explain the Depreciation functionality showing how all the related fields are involved (in the attachment)? Many thanks,Tommaso
Hardware Asset Accuracy Metric
Hi Team, I would like to created a Dashboard that shows the Hardware Asset Table Accuracy Metric (alm_hardware). I have created this manually in Excel but not sure how can i create the same in ServiceNow. Please can someone help me or guide me as how...
Massive contract load in Procurement Module (ServiceNow)
TCR - Analysis - Massive contract load in Procurement Module (ServiceNow)
Asset Field on List view not populating
I am working on the asset_task table. on the list view, the asset column shows empty for all task types EXCEPT Consume Asset Tasks. But when I click on one of the records in this table, the asset field shows up on the form for any task type. How do i...
How to submit a bundle or a model with 3 line items - 1 asset and 2 services that bundle w/the asset
I have an issue when I try to create a purchase task, and the form allows only 1 model choice to represent the product. No issue with that I understand the logic and the reasoning. Here is my issue: I have a Supplier (CDW) who will image and engrave...
Resolved! HAM Simulator - Validate hardware model normalization (X) help required
Not able to finish this activity,1. Opt-in to the Content Service for all hardware models.2. Exclude the hardware model for the Toshiba Portege R835-P81 from the Content Service.3. From the Hardware Asset Workspace Model Management view, determine ho...