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Forum Posts

Use Zebra scanner instead of Mobile Agent

Hi,Due to security reasons we are not allowed to implement mobile applications like Mobile Agent or Now Mobile on our instance.With this statement in mind does somebody already 'rewrote' the mobile applications like Stockroom and Location audits, Cre...

Ed Laar1 by Kilo Guru
  • 626 Views
  • 2 replies
  • 1 helpfuls

HAM KPI's

Hi All, We are still in the very early days of our HAM Implementation and I'm trying to get a grip on what is the best approach to reporting on KPI's.What would be you recommended go to KPI's for early stage (Crawl) HAM process and then what would yo...

GChat by Tera Expert
  • 457 Views
  • 1 replies
  • 1 helpfuls

Adding image to Hardware Model

When creating a new hardware model in the [cmdb_hardware_product_model] table, is it possible to add an image of any type (in my particular case a .png of the model) to the hardware model record without any customizations?

taylormcent by Tera Contributor
  • 519 Views
  • 2 replies
  • 0 helpfuls

Map a field having choices based on the other field choice

Hi Team, Requirement-There are 3 fields of data type as List (multi-select) for a table. We are referencing them to another table.Field A-- choice 1, choice 2, choice 3, Choice 4Field B-- choice 11, Choice 22, choice 33, Choice 44Field C--choice 111,...

Alia by Tera Contributor
  • 506 Views
  • 6 replies
  • 0 helpfuls

Resolved! Search Incidents by Asset Tag or Serial

 I need to be able to search in Global Search by asset tag or serial number all incidents whose Configuration Item is an asset with the given asset tag or given serial number. For example:- There are several incidents submitted with the Configuration...

TStark by Kilo Sage
  • 1083 Views
  • 5 replies
  • 0 helpfuls