I have created one ui page in classic environment in servicenow and i enabled it on the workspace as well.But, the functionality is working as expected in classic environment but not in workspace why? Please give suggestions. I am attaching the file ...
Hi All,My company is looking to hire a short term Senior HAM developer / Specialist in Poland.Please reach out if anyone is interested.
... if so, then please upvote my Idea and let's see if we get enough support and SN listens. Thanks!
We all know that NO hardware product model will automatically normalize without a model number that validates against the content service, right?So go on out to the content service and look up, say MacBook Pro 14" (M4 Max). You should see about 44 d...
Hello, Thanks for reading this post, how is break-fix implemented using the HAM flows (I'd say the OOB flows). One option is the Asset repair flow, however that's assuming the asset is located in a stockroom. What about the "Asset action" available i...
Dear Members, Instead of using the OOTB flow, I want to create a custom Flow to create POs via Flow Designer in HAM. Please suggest: -1) The Order button is not visible after the PO is created.2) Should the PO be associated with REQ or RITM?3) What a...
MID Server RaymondProdDiscoveryMD1 missing Nmap Capability. All MIDs in the cluster Raymond Prod Disc LoadBalanceCluster must have the Nmap Capability. Assign Nmap Capability to all MIDs in the cluster. Discovery not working as expected in servicenow...
Hi All, We are searching for cables, patch cords in the HAM Content Portal under the Hardware Workspace, but no results are being returned. If no results are found, do we need to create a new model manually? If we create a new model, do we also need...
Hi All, when we crate a purchase order for consumable after the purchase order is received why the state of consumable is change to "in stock" and "available". do we need to consume them manually? how the state will be changed to consumed through pur...
Hi community, I'm playing with the Hardware Catalog, and now I think I'm a bit on a wrong track: On the usual Service Catalog Items, I can easily select who can order (and who can not) a particular Catalog item. But on the Hardware Catalog, there i...
Could someone explain how the Shipment Ticket record in the sn_itam_common_shipment table behaves in relation to the Asset Repair and Asset RMA processes in ServiceNow?Specifically, I would like to understand:1. When a Shipment Ticket is created duri...
Hi Community,I am working with the out-of-box RMA process in ServiceNow.When a Shipment RMA Task is closed, the system creates a record in the following table:sn_itam_common_shipmentI need to reliably determine, from the Shipment record, whether it w...
How to bulk import assets in alm_hardware table and link it to PO so that procurement cycle is also not skipped.
We are currently utilizing HAM Pro across our ServiceNow instances and have encountered a question regarding asset classification for our POS Devices. During discovery, POS Devices are automatically landing in the Enterprise Retail asset table, where...
my customer is raising asset repair first and if asset is under warranty then they are going to vendor repair (RMA request) in their current process or else inhouse asset repair process using their legacy application. They are tracking either of this...