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Hello there!Need your input on a requirement mentioned below. Please go through it and let me know if you have an idea to achieve it. Thank you in advance!!We're trying to retrieve asset data of a user and send a notification to that user with asset ...
Hello, In regards to disposal orders, I noticed that once a Planned Asset is in transit, the State/Substate is locked down. The issue we're having is that there are still discrepancies with what has been shipped to the vendor so, if needed, we'd like...
My company is trying to utilize the new(ish) hardware attestation feature and wants to automate the creation of an attestation when a computer is assigned to a user. Is this feasible OOTB or is there a known working customization that could be deploy...
"Does anyone have experience with Microsoft Dynamics 365 Business Central (BC) integration? Could you please let me know which tables and fields are required for data loading/importing?"
I added transform map into ServiceNow bulk asset catalog. these are for only vendor bulk upload. once i tried to upload, it got updated and showing in ALM hardware table. but CI is missing. showing empty. I am not able to find solution where it went ...
Hello All, We have upgraded our system to Zurich version. But before that (on Xanadu version ) in the hardware catalog ordering capability, once quantity is ordered on the Hardware catalog, system flow used to create a Source Task. Once we source th...
Which date should be used in tracking the Purchase Order Date, is it purchased or Ordered Date
i want to learn refresh OOTB in servicenow. 1. flow, chnages,script ato z. pl help
Hi am trying to learn Ham pro developing please suggest me best videos
Currently, consumables are consumed based on if the alm_consumable record is "in stock, available" We use multiple stock rooms and sometimes we "un-consume" things. The "un-consumed" records remain as their own record with whatever quantity they were...
Hi, The Asset attestation can be scheduled/triggered with specific model categories and user criteria.my requirement is to trigger the attestation task only based on the conditions like "State=In use" on Hardware(alm_hardware) table.please assist to ...
I'm currently implementing HAM Pro into our ServiceNow instance and have set up mobile scanning to work in conjunction with Advanced Shipment Notifications for receiving assets via Purchase Orders. However, I’ve encountered some challenges that I’d l...
Question about apparently missing delete rights in HAM Pro. Our HAM team want certain access controls for various roles in our HAM implementation. We are seeing that the HAM Admin role, for example, while granting create rights to many sn_hamp* ta...
Good day, I successfully installed HAM professional plugin on my organisation Dev instance including Hardware Asset Workspace. Although installation was successful when I go to Application Navigator the Hardware Asset module does not appear. All requ...
Hi Community, We are implementing SAMPro and are struggling with how to get our entitlements loaded into ServiceNow when we cannot match up to the Publisher Part Numbers. I created a Software Entitlement and mapped to one of the publisher part numb...
