Sourcing & Stockrooms

[clktester]

From what I read, it appears the user's location must match the stockroom location if you want the 'Consume' button to illuminate when using the Sourcing button from a Purchase Order. 
That's great, but not all users are at the warehouse. 

Since Location has hierarchies, how do you get a stockroom to use the parent location so you don't have to have all the users at the child location of the stockroom? Could you for example create a location called New York, then have the users' locations be Rochester, White Plains, etc. and when sourcing because the stockroom is in the State, the system recognizes the children and sees the children are under New York?

Also does Stockroom type has anything to do with how the sourcing / consume process work/behave?  

Thanks in advance. 

[Amarjeet Pal · Accepted solution]

Hello @clktester ,

This is a pre requisite to use the stock room . Orelse go to stockroom and make it available in bulk. You need to make sure all users have their location same as stockroom. If not then you need to source it or you have the transferable stocks option.

In terms of whether stockroom type affects how sourcing/consume process works or behaves, it depends on how the stockroom is configured in ServiceNow. The stockroom type field can be used to classify stockrooms based on their usage, such as whether they store consumables or assets. However, this field does not directly impact how sourcing and consume processes work in ServiceNow.

Hope this answer your questions. Just keep it simple.

Thanks,

Amarjeet Pal

[Amarjeet Pal · Accepted solution]

Hello @clktester ,

This is a pre requisite to use the stock room . Orelse go to stockroom and make it available in bulk. You need to make sure all users have their location same as stockroom. If not then you need to source it or you have the transferable stocks option.

In terms of whether stockroom type affects how sourcing/consume process works or behaves, it depends on how the stockroom is configured in ServiceNow. The stockroom type field can be used to classify stockrooms based on their usage, such as whether they store consumables or assets. However, this field does not directly impact how sourcing and consume processes work in ServiceNow.

Hope this answer your questions. Just keep it simple.

Thanks,

Amarjeet Pal

[DavidWallace1]

I agree. This appears on the face of it to be a restriction that in a large or complex organization makes it unlikely that anyone will ever be able to use the Consume option. Unfortunately I don't have a good solution other than what Amarjeet said, keep the number of locations to a minimum, which is often not workable advice!

[DavidWallace1 · Accepted solution]

Though there look to be improvements in this area in the Vancouver release 😁

Whats New in Vancouver Release for Hardware Asset ... - ServiceNow Community

[Amarjeet Pal]

@DavidWallace1 Yes let us discuss on this 😅